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Unhygienic. Didn't wash his hands

Despite promoting an award for sourdough (some years back) their bread is average at best. Their service was rude. My brother, visiting from abroad, went in at 18:30 and asked whether the lonely-looking Laugenkranz was baked that day; the lady answered "What a stupid question", in front of other customers!!! He turned and walked out and I would do the same. What arrogance, considering other bakeries offer 2nd chance bread. Perhaps if their breads looked better. You've lost a customer and I'll spread the word...