Basierend auf 422 Bewertungen gefunden auf 2 Websites
Basierend auf 422 Bewertungen gefunden auf 2 Websites
Nº 73 unter 211 unter Zermatt
Nº 11 von 39 Autres cuisines europeéennes unter Zermatt
Stellungnahmen
Very great atmosphere, but that's it... If we didn't go to the bar ourselves after an hour to order something, we would probably have died of thirst. Nobody finds it necessary to clear the tables either. A pity!
Nicolas John . 2024-03-09
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The service is hopelessly overwhelmed. Even if everyone is nice and polite, it's an absolute NO GO if you don't get parmesan for your pasta after asking several times. And in the end, when the plate is cleared and you point it out, you don't even get any compensation.
Benjamin Isler . 2023-12-02
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Delicious black-faced sheep cuisine
wa8054 . 2023-09-29
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Famous black-faced lamb restaurant, the meat is tender and delicious
Aslan . 2023-09-28
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Food is perfect, lamb was very perfectly cooked , tender and delicious 😋 Least but not last, the service here was so terrible 😢 one of the waiter here is so rude and impolite, totally ruined the experience today 💔 Overall, still recommend this restaurant 👍🏻
周綺綺 . 2023-09-17
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The salad bar is good, the vegetables are fresh and there are many choices The mutton has no fishy smell and is delicious But maybe it’s because the kitchen is slow to deliver food and the waiters are in a hurry to collect the plates.
周沛賢 . 2023-09-17
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A very beautiful restaurant with good food. Good services. The waiters are very very nice, helpful, kind, friendly! The food is very tasty,yummy!
Thomas Wai Hung Lau . 2023-08-17
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Lovely food, family run traditional Swiss hotel, great location
Simon Dawes . 2023-07-24
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Very nice atmosphere, great service, high standard. Always my pleasure.
Nikolaus Staub . 2023-07-01
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Alex is an amazing full of character experience in Zermatt. Have never experienced a resort this full of character, charm convenience and amenities - a sincere WOW factor!
Adam Gray . 2023-06-16
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The bar is over-the-top opulence, with red velvet everywhere. Be sure and check out the barstools in the shape of mountain goat heads. Worth a walk through, even if you don't buy a drink (but you should.)
Stephen McCallister . 2023-06-03
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Weird, warm, quirky, comfortable. Large collection of interesting objects.
Robert Boyczuk . 2023-05-17
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Everything was visually pleasing...it was there when unplugged
Frau Germler . 2023-04-23
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Great bar with a large selection. Stylish. Nice personel.
Wolfgang Schmuck . 2023-04-18
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I stayed here only one night because I came especially just for one concert that was part of the unplugged festival and the hotel is fantastic, that I actually considered to stay longer 😄 I had a single room which was very good. The swimming pool and spa area are also great and the breakfast is fantastic.
Liat Weinstock . 2023-04-13
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impecable daytime bartender. bloody mary could use more seasonings and garnish. Overall awesome, plush atmosphere.
Colt Fulk . 2023-03-01
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Who knew you could watch American football in Switzerland. The bartender was nice enough to let us watch the playoffs and there was a good crowd of people watching the game from across the world.
Brett R. Brown . 2023-02-11
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Lovely bar with a distinct air and charme of yesteryear. I had the best caipirinha I have had for a very long time. Next time we're back in Zermatt, we will definitely also be back here, for another caipirinha 😎
Per Jessen . 2023-01-12
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A great surprise. It’s my third time in Zermatt and my first time to this fun filled bar. The ambulances incredible. Bar tenders were nice and helpful at helping select new drinks. Dessert was awesome! The lounge is like nothing else around. Totally worth it just to get a dessert and hang out. Family friendly with sports in the TV in one area and pool/billiards table fir all to enjoy. Fireplaces adore every room. Lots of private social areas that can be reserved for parties or small groups. A must see in Zermatt. Enrique was a great server and was highly spirited. DJ was great with fun music played at an appropriate level to enjoy and still be able to hold a private conversation without raising your voice. Well done everyone!
Timothy Brennan . 2022-12-28
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What a fun place for a drink... loved it.
Marnie W . 2022-10-29
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Spectacular hotel and restaurant in Zermatt. Good service, good gastronomy and unique atmosphere, worth a visit.
josep manuel malet clua . 2022-10-17
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STAFF: top, friendly and exemplary. ATMOSPHERE: very cozy and romantic. Everything beautifully decorated. MUSIC: Pleasant music volume. Nice choice of music. COME AGAIN? Yes, definitely.
Sunshine . 2022-08-16
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Beautiful and immaculate. Loved it.
Elizabeth Colon . 2022-08-08
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Very friendly...nice rooms and good food.
Peter Steiner . 2022-08-06
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I received incredible kindness, warm and caring service today at this unique establishment. I had difficulty with the jacuzzi in the bathroom- a great extra- they sent a porter to show me. No judgment- no problem! My walking stick i thought i had left at reception when asking about the jacuzzi was brought to my room. Had an issue with the room key- nothing too big a problem or too much trouble for this hotel staff. Every person I encountered at dinner, breakfast, bar was friendly, welcoming. When I congratulated them for such super service especially the kindness, they said we reflect you Madame. Amazing! Thank you!!! The reception remembered my room number from last evening. There are 3 buildings!!! Wow!
Barbara Goldberger . 2022-07-12
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What a pleasure. Everything is perfect. Everyone is nice. A big congratulations to the kitchen.
Chantal Frossard . 2022-07-09
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Probably the coolest bar setting in Zermatt. They've got billiards and foosball. Cocktails are tasty and the Swiss wines are amazing. One of my favorite places to stay in the world!
Noelle Knutson . 2022-07-05
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You can't put it into short words, just wow and experience it yourself
Jean-Marc Heinzmann . 2022-07-03
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Love this place: funky and classy.
Gary Droghini . 2022-06-08
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A wonderfully eclectic bar and lounge area offering secluded places to converse, a pool table, a sports watching room, and a library. Great decore and atmosphere.
GROVER KITCHENS . 2022-06-07
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Just tooooo gooood.... Jeffry was so nice and friendly Wonderful place. Any one visiting Zermatt must visit.
Deepak Shah . 2022-06-05
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Exceptionally friendly and hard-working staff. A lounge to feel good in. Absolutely recommended.
Numnariga . 2022-05-12
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Excellent service in a charming & unusual venue.
Jean Mitchell . 2022-05-12
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Very good experience! Magnificent place! We want to stay longer! Splendid cuisine! Well done ! This is why I come back again and again!
Angélica Nucera . 2022-04-24
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Very good Club for Dancing during the Zermatt Unplugged.
Daniel Wicker . 2022-04-21
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Celebrated a birthday dinner here and was wowed by the food and hospitality. Well done and congratulations to the team and management.
Ronald Lee . 2022-04-17
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One of THE BEST diners i’ve ever had
Super Maro19 . 2022-02-01
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This hotel is fantastic. Everything is built with taste and the staff, mastering several languages, is top notch. The cuisine is exceptional. The SPA is a true oasis and perfectly equipped. If you go to Zermatt, don't miss this hotel
Didier Beuchat . 2022-01-27
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Spent my birthday dinner at the Wine Cellar here and felt like royalty. Kevin was our server and was the best! Tried duck a few different ways, but my main course was the L sirloin served medium-rare with potatoes au gratin and seasonal veggies. I was able to share this with my sister w an app, and we were satisfied. The duck breast tasted wonderful and was beautifully plated, as well. Pictured is the sirloin, duck breast, and duck foi gras w Granny Smith.
Jacqueline Maxson . 2022-01-23
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Great bar and staff/drinks to chill. Love for detail visible
Marco Kamber . 2022-01-23
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The experience of eating here was enormous. Excellent food, great service, great atmosphere...
Daniel Schneiter . 2021-12-12
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Was there on the terrasse in the afternoon Very very unpleasant waiter and expensive drinks (CHF 7.- for 1/2 liter of sparkling water)
Benjamin Knecht . 2021-09-11
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Terrace tried! Very well prepared cocktails! So we only tried the bar part, which I totally recommend! The setting is really beautiful. I hope that I will have the opportunity to discover one of these four, the catering part for example.
Eli Yahu . 2021-08-21
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Arrive, feel good, enjoy - and leave with regret. A quick summary of our wonderful three-day family stay with children at the Hotel Alex Zermatt. The hosts Perren & Hürlimann and the entire staff took great pleasure in ensuring that we felt “at home” at all times. The rooms are cozy and clean. Half board is strongly recommended for a stay, as the kitchen service is excellent - the wine list with a great selection of local and special rarities at fair prices was also impressive. The swimming pool area/pool is spacious and well maintained. Thank you to the whole team for this stay - we are all looking forward to coming back.
D. Amstutz . 2021-08-10
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A good and original mountain hotel.
Maria Fernanda Freitas . 2021-08-05
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We tried the terrace for an aperitif and the restaurant It's very very very very good for a reasonable price Beautifully presented dishes, good flavors.... A restaurant reminiscent of French cuisine... And the staff is smiling and pleasant.... Thank you for this good time
les mini . 2021-08-03
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The view was good. The service was totally unfriendly. 😤
Beeishappy . 2021-07-28
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Before taking your room, make sure you have the service you have reserved.
Bernard WOLF . 2021-07-20
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Magnificent place with impeccable service. Decent dish but I wasn't amazed, sorry. Fair price, I will happily come and try your brunches (heard good reviews).
Véronique Evora . 2021-05-05
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Je ne m'attendais pas à cette qualité de préparation en montagne.Le menu 5 plats nous a ravi à chaque fois.Le service était impeccable.
franciscoh199 . 2021-04-19
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We stayed there this week with 3 teenage children, and they had lots to do. Fantastic location in central Zermatt. Great sporting facilities - swimming, tennis, gym, squash in the hotel itself. Staff extremely helpful and friendly. Food good and rooms very comfortable. We will return!
claudia bidwell . 2021-04-02
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Great location, friendly staff, nice rooms, superb restaurant and fantastic spa!
Arash Salarian . 2021-03-28
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Personnelles et lieux parfait, le restaurant excellent
Anicet Pierre . 2021-03-23
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Eines der top restaurants in Zermatt. Das Essen war super und die weinkarte phänomenal. Jederzeit wieder!
Kaspar P . 2021-03-21
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Super hôtel, restaurant.. Très bien accueilli et très professionnel. Les 2 soirs ou on a mangé au restaurant c'était le top du top, les serveurs aux petits soins et la nourriture excellente..
electrow . 2021-03-21
WEITERE KOMMENTARE IN TripAdvisor
Superbe hôtel, le personnel est vraiment très sympa, le restaurant est excellent nous nous sommes régalé. A 2 min. de la gare, super pratique. La piscine est grande avec des buses et des lits à bulles, sans oublier le jacuzzi. Des flotteurs à disposition, idéal pour les enfants. Nous avons passé un excellent week-end avec notre fille de 4ans, nous pouvons que recommander cet hôtel. J'espère y retourner.
Marylin Bifrare . 2021-03-19
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j'ai commandé la tentacule de poulpe poêlé, houmous, artichauts poivrade, tapenade d'olives noires ; je m'attendais à une assiette gastronomique, mais grosse déception, c'est slt de la popotte ! Bcp Bcp d'houmous, un pauvre tentacule de poulpe, 2 minuscules morceaux de pain toasté avec une pellicule de tapenade d'olive complètement sèche. Quelque noix de cajou (pas torréfiées) et qq grains de grenade jetés sur le plat style déco ! La seule bonne surprise, ce sont 2 feuilles (peut-être d'orties) passées à la tempura. Le verre de vin blanc Pouily Fuissé à 12ch ne m'a pas convaincu ; j'aurais du demander à voir la bouteille
Isabelle V . 2021-03-09
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Sehr freundlich, gutes Essen und nette Besitzerfamilie.
Alessandro 59 . 2021-03-03
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Weekend en couple en février 2021, magnifique hôtel, la décoration de chaque pièce et de chaque chambre est super. Tout est propre. On s'y sent très bien. Un personnel très aimable, serviable et toujours disponible. Le restaurant est parfait, nourriture excellente, des serveurs attentionné. Merci à Enrique pour son amabilité. Le spa est très bien, même avec le grand nombre de skieurs, vu la saison, normal, il y a de la place. Nous y reviendrons avec plaisir en été.
Ninjafire001 . 2021-02-28
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Ma fiancée et moi-même avons séjourné en août 2020 et récemment en février 2021. Nous avions passé un super week-end durant l'été qui nous avait donner envie d'y séjourner plus longuement durant l'hiver. Une fois de plus nous avons été ravis de l'accueil que nous avons reçu, de la qualité de l'hôtel et de son personnel. Sans oublier le restaurant qui encore une fois a régalé nos papilles. Nous recommandons vivement au couple et au famille ce magnifique hôtel familiale ! A très vite !
José Boschetti . 2021-02-16
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Personal sehr hilfsbereit, nett. Einfach alles perfekt weiter so.
Florian Talaj . 2021-02-14
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Decoration très belle, présentation des plats soignée et le goût est au rendez-vous. Serveurs aux petits soins, aimables et gentils.
laniepop91 . 2021-02-04
WEITERE KOMMENTARE IN TripAdvisor
Weil alles im Hotel Alex stimmt
Irene Dörig . 2021-02-01
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I stayed here in September, the hotel was very clean and the location is also perfect, close to the train station. Food in their restaurant is also good specially desserts.
Monika Patra . 2020-12-28
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Der Gruss aus der Küche und die Suppe waren sehr gut. Beim Fleisch waren wir enttäuscht. Entrecote vom Grill war fast kalt und geschmacklich- na ja. Kartoffelstock aus dem Beutel?
EnricoD1607 . 2020-12-27
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Winderschönes Hotel mit sehr freundlichen Personal. Sehr grosses Frühstück alles super
Travel Schmidi . 2020-09-28
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Kamen durch Zufall auf die Terasse. Nur 20-30m von der Hektik des Bahnhofplatzes eine Oase der Ruhe! Es war schon nach 1400 und der Ital Kellner schaffte es trotzdem uns noch das Menü anzubieten. Speisen und Getränkeservice war top. Das Interior des Hotels sehr ansprechend und auf unserer Liste für einen zukünftigen Besuch. Der Service war sehr überzeugend und ist der Grund für den Gedanken wieder zu kommen.... Wir sind selbst Hoteliers und Kollegen wie der junge Mann von heute Nachmittag 14.09. sind nicht einfach zu finden. Danke!
Roland Obermeier . 2020-09-20
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Super Freundliche, Personal!! Frühstuck ist sehr gut wie auch das Nachtessen.
Daniel Lopez . 2020-09-20
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Nous avons pris un plat végétarien, un plat de viande, un dessert (tiramisu à la fraise). Tout était excellent. Et en plus un service très sympathique. Une adresse à recommander.
towerdouble . 2020-09-18
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Felt like a princess, it was probably the most beautiful hotelroom i have ever stayed in. The dreamy decor is consistent throughout the hotel, which is spotlessly clean. The Spa is great, there are many options for breakfast, while the restaurant has a great wine selection. Very good value for the price.
Emi Harsan . 2020-09-08
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Das Hotel ist maximal 5min vom Bonhof entfernt. Es ist kein Taxi erforderlich. Die Rezeptionistin war sehr freundlich. Wir erhielten ein schönes Dachzimmer mit kleinem Balkon. Leider konnten wir die Deckenfenstern nicht abdunkeln, so dass es im Zimmer schon am morgen früh sehr hell wurde. Die Lounges / Bars / Restaurants sind auf alt englisch-amerikanische dekoriert. Das Rustika-lische und etwas kitschige Ambiente hat uns sehr gefallen. Der SPA ist sehr modern und der Ruhe Raum ist sehr schön dekoriert. Das Schwimmbad ist etwas älter dekoriert aber Komplet überdacht. Die Restaurantterrasse ist gross und angenehm beschattet. Die Gerichte sind gut, aber nicht spezielles.
Mad Max . 2020-08-25
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Einfach sehr hochstehend, super Essen und Badewanne voll Komfort mit Sprudel usw.Direkt hinter dem Bahnhof sehr zentral gelegen und trotzdem ruhig.
Anton Müller . 2020-08-22
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Very expensive for what you get, 18chf for a child's portion of spaghetti, after which our 8 year old was still hungry. Waiters were quite rude and unhelpful, we ordered a 2nd glass of the same wine we already had. They finally, after 20 mins, delivered a glass of wine which was not cold and certainly not the same as we had previously! When we questioned it the waiter just took it away and didn't even offer an alternative!
Ross Griffiths . 2020-08-16
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Totalement snobé dès l'entrée du restaurant... finalement au bout de plus de 5mn, nous aurons été ailleurs.
PG . 2020-08-15
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Exzellente Küche... Beefsteak Tatar sehr zu empfehlen.. sehr aufmerksamer und freundlicher Service. schöner Garten auch mit Kindern geeignet toller Spielplatz mit großer Dino Rutsche.
Olivier Dollé . 2020-08-05
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Proche de la gare, donc facilement accessible avec de grosses bagages, pas besoin de taxi. La réceptionniste était très sympa. Nous avons reçu une jolie chambre sous les combles mais avec des fenêtres dans le plafond que nous ne pouvions pas couvrir avec des stores. Il faisait donc très clair dans la chambre dès les premières lueurs de l'aube, dommage. Mattelas et cousins trop mous à mon goûts. les salons/bars/restaurants à l'intérieur sont très décorés, ça donne un petit côté rustique anglais-américain très kitsch mais très sympa, on se sentait presque dans un autre monde c'était très drôle! la fresque de la piscine est d'un goût... particulier, mais le bassin est immense et les chambres du spa et le jaccuzzi sont très agréables. les tables de la terrasse du restaurant sont aussi d'un style orginal. Les plats sont bons mais sans plus. je recommande cet hôtel pour sa position, pour l'accueil, le service, la piscine, la jolie chambre si vous n'êtes pas sous le toit et la déco très spéciale qui nous a fait sentir ailleurs!
Riponne Griffondor . 2020-08-04
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Il faut relever que la terrasse est très belle, placée un peu en retrait de la rue principale. Voilà LE point positif. Nous souhaitions juste prendre l’apéro vers 11h30. Une famille arrivée après nous est accueillie avant nous. Très peu de gens. Commande: un cocktail et une bière. Le cocktail est arrivé assez rapidement. Le serveur nous a dit que la bière arrive. Après presque 25 minutes toujours pas de bière. Le serveur nous voit mais semble nous éviter. Pas plus de monde sur la terrasse...Le cocktail terminé, ni bière, ni serveur, nous avons quitté les lieux en laissant juste le montant pour le cocktail (ce qui était déjà bien gentil au vu du service)
pi_oui . 2020-07-28
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Hôtel très bien situé mais les services réception (peu sympathique), chambre (robinetterie : fuite , pas de mini bar, pas de nécessaire toilette) et propreté (poussièreux) ne correspondent pas à ce que l on est en droit d attendre d un 4 étoiles !
Anne Marie Richard . 2020-07-20
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Un hôtel excellent, à côté de la gare. Propre, accueil vraiment au top, la nourriture n'est excellente et les chambres sont vraiment belles.
ActrisduX . 2020-07-19
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Beautiful hotel and very friendly staff.
Amber Daughtry . 2020-07-18
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Par hasard, nous sommes arrivés sur la terrasse de l’Alex, sympa et calme à quelques dizaines de mètres de la Bahnhofstrasse. Nous avons pris les suggestions soit en entrées salade de grosses crevettes et ses chanterelles et ravioles au fromage avec chanterelles puis souris d’agneau et poulet farci au curry rouge. Nickel avec un bon service du personnel.
57Tourist67 . 2020-07-14
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Das Essen war wirklich sehr gut, aber der Service zu diesen Preisen ein absolutes No-Go! Wir mussten immer Ewigkeiten warten bis ein Kellner kam und schlussendlich haben wir auf Kaffee und Dessert verzichtet, da zu lange niemand mehr kam. Die Servicequalität hat dringend eine Verbesserung nötig!
Aleeeexandra . 2020-07-07
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Nous y avons mangé un soir, essayez la fondue façon Alex, elle est délicieuse !Les serveurs sont attentifs, très sympathiques. Nous avons passé un très bon moment dans ce restaurant !
amalia90 . 2020-07-04
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Este hotel fica num dos mais belos locais dos Alpes suíços, numa zona de rara beleza, Zermat. O acesso faz-se apenas por comboio. O hotel é lindíssimo, com uma decoração muito peculiar. Os quartos são espaçosos, com varandas floridas donde se vêem paisagens deslumbrantes. Tem transporte disponível para quem tem dificuldades de locomoção . O pessoal é atencioso e o serviço é de boa qualidade.
Rosa Alves . 2020-03-04
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Great hotel. We got the smaller suite and it is great. The bathroom is outstanding. Though the decor of the bath doesn’t fit the rest of the old style Swiss hotel. The breakfast is great!! Staff is incredibly friendly. The spa and pool are really good. My wife loved her massage.
George Sorrells . 2020-02-22
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¡Probablemente el mejor restaurante de Zermatt!Tuvimos una excelente reunión, el vino tenía un precio adecuado!¡Tuvimos la suerte de ubicarnos en la sala de degustación!Si eres un gran grupo de personas, ¡pide que te ubiquen allí! (No hay internet allí, eso hace que la conversación con amigos sea mucho más fluida)Super lugar!
RemK949 . 2020-02-16
WEITERE KOMMENTARE IN TripAdvisor
danke für alles - nix für ungut
Stephan Plank . 2020-01-07
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This was our second time at Alex Grill and we were as impressed this time as we were last time. The atmosphere was really great and the overall experience was phenomenal.
Timothy M . 2019-12-29
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Eclectic hotel in Zermatt. Enjoyed stay. Close to train station and shopping and culinary experiences.
Fresno . 2019-12-08
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One of the best hotels in Zermatt.
Gunnar Sand . 2019-12-03
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Avec ma femme nous avons pris 2 entrées le fois gras et les pâtes au truffes qui était juste sublime mais nous avons été déçu par le plat principal qui était un magnifique bar de ligne en deux services.Le problème c'est que ce bar d'une très bonne qualité était juste cuit et servie sans aucune sauces ou acsonnement et la même chose pour le 2eme service sauf que un peux de sel et poivre avaient été ajouté. Je trouve que pour 150chf le plat c'est clairement minimaliste.
MarcT1300 . 2019-12-01
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I stayed in the Hotel Alex in July 2018. It's a beautiful hotel with lots of eclectic charm. Each hotel room is different. The food was great. Staff was very nice. I will stay here again the next time I ever get back to Zermatt.
Rebecca Holt . 2019-11-13
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Excelente hotel muy cerca de la estación de tren, te ofrecen servicio de transporte hasta el hotel aunque si no llevas muchas maletas, no es necesario, nos encantó, hemos ido en temporada baja y la cuidad estaba llena de turistas, la piscina y cancha de tenis "enormes" el spa simplemente perfecto... A visitar en invierno también :)
Eugenia Hernandez . 2019-10-03
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Gutes Essen, sehr nette Bedienung im Restaurant und reception
Brand Jan . 2019-09-30
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Unique hotel with views of the mountains!!
Pam Kirkland . 2019-09-26
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Wonderful receptionist,good rooms, ideally located,all is *****
Anand Ahuja . 2019-08-23
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We came across the Alex hotel while wandering the streets on Saturday night looking for a place to eat, and just off the main strip we found Hotel Alex. They have a large dining hall but - we saw the lounge and decided THAT is where we wanted to site. This is the largest lounge in likely all of Zermatt with multiple rooms all decorated differently so each “area” is sectioned off. We found a quiet corner and were welcomed by the bartender who happened to be the one to take care of us all night. We had a five-course meal for $60 Swiss Francs which includes unlimited bread, salad bar, gazpacho, ravioli in garlic cream sauce, beef tenderloin, and for dessert chocolate cake and raspberry sorbet. Incredible value considering this incredible selection. We loved the salad bar!! The bartender helped me with my wine selection and brought me three tasters! Very classy. I would come back and I would highly recommend. Note, given the summer off season, expect the service to be relaxed and on the slower side. This bartender took care of the entire lounge and the kitchen was on the floor below in the main dining hall. Oh, to top it all off - the bartender gave us both a complimentary small serving of schnapps because he heard us talking about it!! So kind and a very nice touch.
Leanne Taylor . 2019-08-20
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Local muy acogedor. La atención muy correcta y la comida estupenda. El café bastante caro
Montserrat Serrano Roqueta . 2019-08-17
WEITERE KOMMENTARE IN Google
Hôtel très bien situé au centre de Zermatt tout près de la gare ! Personnel compétent, on y parle bien le français. Chambre confortable, l'intérieur de l'hôtel, décoré à l'ancienne, est splendide ! Très grand spa également ! Petit bémol, le buffet du petit déjeûner pourrait être plus copieux.
Frédéric Rod . 2019-08-15
WEITERE KOMMENTARE IN Google
Je n'ai pas dormi à l'hôtel, j'ai juste mangé au restaurant, les plats sont très bons, raffinés et la présentation est soignée
Marie Charlotte Simiand . 2019-08-15
WEITERE KOMMENTARE IN Google
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