Lindt Home of Chocolate Cafe in Kilchberg (ZH)

Wow, well done Lindt! This is really the home of chocolate!

The museum is incredible! Easily accessible from Zurich, the museum is very large and tells the entire story from the discovery of cocoa to the establishment of chocolate factories in Switzerland. The audio guide has several language options, Brazilian Portuguese being one of them. There are several points to stop and listen to the rich history of cocoa until it became the chocolate we know today. There are giveaways throughout the tour and chocolate tasting too. A very immersive and truly enchanting experience.

Yes, what am I saying🤷‍♀️I thought it would be much bigger and more interesting. For me it wasn't worth it

Interesting story about chocolate in Switzerland.

Very nice place, but tickets need to be booked

Cool chocolate museum where you can get as much chocolate as you want. We were there at Easter and the queue was very long. So reserve your ticket

Great detail, cool experience, expensive but should do

When you enter there are fountains of white, milk and dark chocolate, they also give you pieces of chocolate in machines where when you place your hand it releases pieces, there are approximately 8 of these machines, then at the exit they let you take one of each chocolate. flavor, they explain the entire process of making chocolate, there are audio guides at the entrance. If you buy tickets online you go directly to where the tour begins, it is not necessary to go to the counter. There is a cafeteria inside and a Lindt store, it is mandatory to store bags or backpacks in the lockers next to the bathrooms.

We loved the tour with the audio guide. It was fun, informative, and very interactive so we could chose where to spend time. I wish there were more lactose free options in the tasking section.

Was OK.. But I think the Callier one is much better

The "manor house" of Lindt chocolate, turned into a kind of chocolate theme park. All very spacious, but also crowded. Just entering to my right is the largest chocolate fountain in Switzerland... Only for demonstration purposes because for hygienic reasons you can't taste it. To the left of the large fountain there are combination lockers to leave backpacks and coats. In the background there is a stage with continuous session film for those who cannot get tickets. If you have tickets, then you can take an audio guide that explains the whole visit in your favorite language of about eight or nine to choose from. In the circuit you can see in great detail the whole world of chocolate and taste many tastes and textures. At the end you pass by the Lindt store, one of the largest in the world and very well stocked with all or perhaps all Lindt chocolate products. When leaving there it is normal not to taste the chocolate for a few days!!!

If you like chocolate you should see this. Highly recommended

Visiting the Café, we tried some basics such as the two types of soft ice – Fior di Latte and Chocolat – as well as the classic hot chocolate. The soft ice was ok, but of course overpriced. The "hot" chocolate was neither hot nor creamy. There were visible chocolate particles suspended in a mild chocolate liquid. Obviously, there was no quality control. The exhibition itself is clearly a place for uncritical chocoholics. The architecture is unimaginative, clunky and ungainly. Airports have greater charme. Nevertheless, it is clear that this place will do well in commercial terms, since most visitors just want their numbing sugar boost.

I came here as a birthday present for my son, and I'm glad I did, my son was very happy. Although it is not a place to exaggerate, it is educational and informative about cocoa and chocolate. Entrance to the museum section is paid, the store section is free

As soon as we arrived in Zurich, our first visit was here, to the chocolate museum, a place worth seeing, fun and educational, I was surprised and still am surprised by the kindness of all the staff, the ease of communicating with them both in Spanish, As in English (low level) everyone makes an effort to help you with a smile and unmeasured politeness, including the cafeteria waiters, we will definitely return, thank you for making our experience so pleasant.

A magnificent experience, getting to know the factory and its history

Review of the Lindt Chocolate Museum in Kilchberg: We visited the Lindt Chocolate Museum in Kilchberg with our family and had a great time. The opportunities to try the different types of chocolate were fantastic. However, the museum is intended more for older visitors, as the children had little interest in listening due to the loud background noise from the loudspeakers. The audio quality was therefore poor. The tour of the museum was simple but interesting and lasted a maximum of an hour. All the staff were very nice and helpful. The parking options were great and the prices in the museum were reasonable. Overall, we had a good experience at the Lindt Chocolate Museum, although there is some room for improvement.

It is totally worth going to the museum, especially for the tasting part. Delicious!

An amazing place that is a definite must-see when we are in Zurich - of course, if we like chocolate. I was here before New Year's Eve. Three months have passed and I still remember this visit fondly. The chocolate house shows us from scratch how this sweet delicacy is made. It also tells about its genesis. The whole thing seems very luxurious, especially the initial "chocolate fountain" at the entrance. The main attraction was undoubtedly the opportunity to taste different flavors of chocolate - in liquid and solid form. At the end of the trip, you could also take one of each flavor from special baskets. In general, I highly recommend it, as well as the machine that dispenses chocolate in an interesting way after presenting the ticket.

The best chocolate factory experience I’ve ever had! Make sure you go for the guided tour. They have such interesting stories and samples to try which you otherwise won’t find. The tour leaves you with some 10-15 chocolate samples + the 3 mighty chocolate fountain tasting sessions. It was great! Would love to visit again.

Who doesn't love chocolate?... The museum was really nice and well done with the tour you can listen to and you learn and get great information about it, chocolate was also allowed to be tested and as much as you want, that's just chocolate heaven 🫶

Very interesting to tour and taste the chocolate. There's a gift shop and café at the entrance which is worth looking through. Make sure to arrive before 5PM as they stop selling tickets soon after that time.

One of best museums I have been too

Please like this comment so people who come here know this! To be clear, this is just a big chocolate shop, which means if you check out the chocolate section of a big supermarket, you'll probably spend less money and have more fun. I absolutely advise against it and for the first time only give it 2 stars. Our visit, which we made with great expectations, was terrible. After reading some informative texts in a few different rooms, you can try 3 different hot chocolates, right next to it there is a tasting point for what are probably Lindt's worst chocolates, and when you leave you are handed a few small round chocolates. From a distance you look at empty kitchens and machines, and finally you can scan your entry code and buy a chocolate for 0.50 cents, for which you will probably have to wait in line for 15 minutes. There is also a paid underground car park in the basement.

Very clearly structured museum. A free audio guide takes you through the museum. A great journey from the cocoa bean to the finished chocolate bar. You have the opportunity to taste liquid chocolate and try your way through different types of chocolate and test yourself to see if you can guess which type it was. The price is cheap in my opinion, considering that you can taste as much chocolate as you want. I would come again!! I definitely recommend coming straight at 10:00.

History of chocolate. Famous chocolate tastings

Good place to learn the history and development of chocolate.

A delicious place to visit. I recommend setting aside time for a visit, because there is a lot to see. Tickets for the tour should be bought well in advance, as the tour is very popular.

Amazing experience 😍.. definitely worth a visit if you are near in Zurich. it takes about an hour to visit and to see it .. Take your time and enjoy it..

Unmissable visit! Really worth it. Very organized and automated everything. In addition to entertaining, interesting and educational.

Interactive museum, unexpectedly many pleasant gifts. I recommend bringing a bottle of water. The curiosities that are acquired are very interesting

Very organized, self-guided tour by appointment only. However, it is possible to enter the lobby without having to visit (which is paid). It is a little far from the center, you can go by bus (stop right in front), but the service is not that frequent. The nearest train station is about 10 minutes away on foot and is also an option.

Wonderful place! You know the history of cocoa, the industrialization process, why Switzerland stood out as a chocolate manufacturer and everything with an audio guide in Portuguese! You can taste different types of chocolate, melted, in pieces with different flavors and the famous Lindor chocolates. Experience for life!

Not worth it. Short tour with limited multimedia experience. At no time can the manufacturing process be observed (not even a simulation). Many people enter at the same time, hindering the visit. The only nice thing is the fountain at the entrance (before entering) and the shop when you leave since you can buy a varied amount of chocolate.

Nice exhibition about the history of chocolate in the world and in Switzerland. Free chocolate pralines to try included.

The museum is a must for all chocolate lovers. It is an impressive tour with exciting information about Lindt and Sprüngli.

Visit in the late morning or midday as there is a lot of crowds in the afternoon. Interesting information about the history of chocolate. Well-made audio guide system. 15 CHF entrance fee for the relatively new museum is okay, the prices in the restaurant are excessive (small quiche e.g. 8 CHF).

The best experience in Zurich , I used to create simple chocolate with butter and cocoa from childhood and that was the best thing that happened in Zurich. I really love chocolate and espically Lindt 🤎🤎

Very nicely and interestingly constructed. Above all, the history of chocolate is well done. All employees are friendly and helpful.

Very nice place, the tour on the museum is very different from f.ex. Caillers one but very interesting. During the tour there is places to sit down when listening the story of chocolate in your personal little radio and also tasting chocolate is possible. The chocolate shop is large🍫🍬🍫🍬 and they offer tastes which still isnt found in regular stores. ps. dont miss the Lindt-Cafe☕️🍩🍪 either on the right hand side when entering in this beautiful building.

Discomforting Definition of Museum. What a waste

Great tour and lots of chocolate to try!

We booked a guided tour. It was really chaotic. The guide seemed to be new and unsure of what he was doing. There were people not on the tour wandering around us and interrupting our guide and asking him questions and trying to get the samples that were specifically for our tour. And then the chocolate making part of the factory was finished by the time we got there. I'd have thought that if there was a guided tour still ongoing, then they could have kept this running for the tour. They had a spin the wheel type board to see which Lindt freebie you would get, but again, by the time we got there, they were making you spin the wheel but only had the small chocolte bunnies left. Very disappointing.

A real experience with a good combination of informative tour and the chocolate experience. There were four of us with two children (11 and 9) and we all had fun. You were also able to try more than enough chocolate. Afterwards we had a course in the workshop which was quite expensive, but in retrospect it was really worth it!

It was beautifully done experience with tasting and the history of chocolate! So glad I booked this tour!

Good experience, great to go with children.

Superb place! Second time we've been there and still just as much fun!

It is a nice place, the chocolate store is convenient, it also has a cafe.. We waited for 2 hours and went upstairs.. You can visit in 10 minutes.. They give you a few chocolates, there are not many jokes, there is a forest view with animated cocoa trees and the other images are designed as a story book. .I don't think it was worth the money..everything is done with automatic machines..only the free parts can be visited..there is a free demonstration explaining the history of the factory in the show hall downstairs..it is enough anyway..you go up some of the stairs on the upper floor, then you scan the ticket and enter. ..is it necessary?...I don't think so..I suggest you pay for chocolate instead.

A fantastic tour that is whimsical and fun. The cafe was a wonderful option to sit down and enjoy a snack before our tour.

We accidentally clicked on (booked) a date for the Chocolate making experience with our kids, that was one week before we got to Switzerland. Our mistake, admittedly. Easy to do - just clicked on the wrong Friday on the online calendar. But we were more than a little disappointed that Lindt couldn't either a) accommodate us on a different date or b) even consider giving us a "credit" to come back next year (we expect to be back in Switzerland next year roughly same time). I would have expected more quite frankly. I'd have gone down to one star, but for the fact that we accept responsibility for the error. Just would have expected more consideration from Lindt. Our children were very disappointed to put it mildly.

The Lindt Home of Chocolate is a must-visit destination for chocolate lovers and enthusiasts. The Lindt Home of Chocolate features a museum dedicated to the history and production of chocolate. Visitors can learn about the origins of chocolate, the cocoa bean cultivation process, and the evolution of chocolate-making techniques over the centuries. The museum offers interactive exhibits where visitors can engage their senses and learn about the chocolate-making process through hands-on experiences. This includes activities like chocolate tasting, smelling different cocoa beans, and watching chocolate being made by expert chocolatiers. One of the highlights of the Lindt Home of Chocolate is the impressive chocolate fountain, which stands at 9 meters tall. Visitors can marvel at the flowing streams of melted Lindt chocolate and even dip various treats like fruits and marshmallows into the fountain. No visit to the Lindt Home of Chocolate would be complete without a trip to the chocolate shop. Here, visitors can purchase a wide range of Lindt chocolates and confections, including exclusive and limited-edition products that are not available elsewhere. The Lindt Home of Chocolate also features a café and restaurant where visitors can indulge in decadent chocolate-themed desserts, pastries, and beverages. It's the perfect place to relax and enjoy a sweet treat after exploring the museum. For those interested in learning the art of chocolate-making themselves, the Lindt Home of Chocolate offers courses and workshops where participants can create their own chocolate masterpieces under the guidance of expert chocolatiers. Do take the scenic boat ride to the museum.

Chocolate is ok.It is worth tasting and buying. But having to wait to enter the museum several hours is not good. The physical facilities, on the other hand, is quite good.

I’ve been to some chocolate tours in other countries but I think this one is very interactive and modern way to have a chocolate tour and definitely a lot of chocolate samplings in all forms! Everybody in the room had their time and I must say all had sugar overload! I visited last Wednesday and it was a weekday so maybe the place would be crowded around weekends! Lindt Museum is just one bus away from Zurich (Bus No 165) and definitely a must visit if you have enough time to spend! Adult ticket is 15 Swiss Francs and you can book online or onsite same price!

Very beautiful and interesting! Experience to do at least once in a lifetime!

Really beautifully designed museum. All employees were very accommodating and friendly. The price of 15 francs is more than fair, you can try chocolate everywhere.

The museum is only there to encourage visitors to buy as much as possible in the shop. Otherwise, it's just mediocrely informative about chocolate and not at all interactive. So there could be more to it. A little disappointed 😥

It was a fun and delicious experience. Would recommend for families or just adults.

It was very interesting, endless chocolate. Children were happy. Chocolate tour is very exciting... definitely worth the trip!

Wonderful place and experience. You have to make a reservation via website. During working days, times are OK. Weekends are always full.

Wonderful visit and experience. Located 30 minutes away form Zurich central you can access by taxi or Uber. Tickets to get in are 15 CHF and kids are reduced. A lot of history and the opportunity to taste all kind of chocolate. You will enjoy it

Very nice informative and delicious outing... thanks to my sister-in-law and her husband for the invitation. I loved

A fantastic experience, from entering to leaving. The whole story of how chocolate drove the city's advancement. Very interesting!

Amazing! Amazing! Amazing! So clean. Unlimited Choc, great service staff. What more can you ask for. Oh and the smell you get outside before you can even see the building.. Phenomenal

Unique, unforgettable experience. Don't leave Switzerland without knowing it.

Good audio tour. It has lot of history and geography of Chocolates. Yummy chocolates to taste

Lovely place with awesome entertainment

The tour is mainly focused in 3 to 4 halls related to history of Chocolate. A tasting is offered for the 3 melted chocolate flavours - milk, dark and white, along with the Lindt cream filled ones. It is short and has very little to do with the flavours and types of Lindt chocolates. The tour is not worth the hype in my opinion, and the prices at the Lindt, Home of Chocolate shop are very similar to the ones in the local markets, except for some bulk discount packing options for a few of the varities. What I found most repulsive was the attitude of the staff in the gift shop. He bluntly refused to pack almost CHF 200 worth of chocolates in a few small bags (I explained that some of these were gifts) and even after re-checking with his manager said with air "you need to pay extra for small bags". Also he refused to allow me to make multiple small bills for the same. At the much advertised and touted "Lindt, Home of Chocolate" , this attitude is really disappointing, it ruined our experience further after the disappointing tour. Shame on Lindt for the policies and the staff attitude which reflects poorly on the brand. I would not recommend this place to anyone.

Very nice man learns the way of chocolate. And you can snack too🤗

A great place, with a wide history of chocolate, the chocolate production process is also presented in detail, what it looks like today, you can also see the operation of the factory. It took us 1.5 hours to visit it, but that's because we really liked the liquid chocolate. The guides were in many languages, but not Polish.

Absolutely lovely place! If you are in Zurich, you should definitely go visit it. It offers amazing experience, powered by interactive history elements and a lot of chocolate tasting. You can get there by using train, bus or even boat to the Kilchberg BH station. From there it is 5-7 minutes by foot, depending what kind of transport you used.

Very good and a pleasure for the Tuorists.

A dream place, much better than expected. The story that was told, the very friendly staff, the beautiful chocolate store. The entire journey was wonderful and the chocolate tasting was sensational.

An amazing place for chocolate lovers. Beautiful description of how Lindt chocolate is being prepared with world's largest chocolate fountain. The place also has some exclusive chocolate collection. I would suggest to do the tickets before hand. The weekends gets filled very quickly.

Excellent stories about the chocolate and the technical discoveries that happened at that era in Switzerland. Very interesting. And of course tasting ..

Pleasant visit, the route is really good with good explanations. Possibility of tasting chocolate at the fountains (delicious).

Honestly, the best Oompa loompas I have met

Should be longer and more fun for kids but it's nice to see . But it's nice to visit

Particular and unique museum of its kind. Everything focuses on the history of chocolate, from the harvesting of the cocoa to the production of the bars. The tasting room is really good with excellent different types of chocolate to taste unlimitedly. Advised.

I have done the Hershey tour and the Perugina tour. This is the best! So many free samples!

Great tour with lots of free samples! Be sure to also visit the factory outlet store, just up the hill.

I was expecting much more, it's kind of boring.

Never thought I could want to stop eating chocolate. This place is real Willy Wonker, with wonderful Lindt chocolate freely available on the tour.

Better than what we expected. The tickets are a bit pricey but the overall experience was good.

Very great and modern chocolate museum with audio guide. Lots of chocolate to test. Very great chocolate fountain. I can recommend this top museum to everyone

Loved the tour and the staff were helpful and “sweet”. I was pleasantly surprised of all the information the tour provided.

Arrogant employees...but the chocolate is delicious...

My visit was at march 7 this year, I arrived there about 17:10 pm. I asked the guy that was seated at the information desk and he started to laugh loud and mock me, out of the Blue. I dont know if he was drugged or something like that but this was embarassing.

Always an experience, friendly staff and delicious delicacies in the restaurant

Our highlight was the course where we made and decorated our own chocolate bar. Highly recommended, even with children!

I had to wait 1.5 hour to get in so i left

You have to visit it! Lots of chocolate :)

The museum is nice and you get an audio guide right at the entrance. Buy tickets in advance.

Go ahead and eat chocolate, incredible place.

Nice tour, can be followed at your own pace. Lots to see, very informative and lots of tasting fun for little.

The land of chocolate, a MUST. At least I thought so 😅 What I found most impressive was marveling at the architecture in the lobby :) A highlight was definitely the chocolate tasting. Unfortunately, the last station before the exit was not accessible because, according to the employee, it has been broken for a long time. A pity! The café and the Lindt shop are small and nice. Good parking and direct access to the museum.

Very interesting to learn about the history of chocolate. They cover the history of several chocolate factories, not just Lindt.

It is the Disney of chocolate. They have the system in place to send you through the history of chocolate and have fun. You also get to enjoy eating chocolate! It is definitely worth doing.

Great place to visit if you love Lindt products. You can sample chocolate products and buy some more on the way out!

Wonderful experience, worth knowing and listening to the story, then enjoying and tasting the chocolates

Loved it! Not too many activities were inside, but the visit was overall worth the price for me. There are chocolates to taste and some free Lindt to take home at the end of our visit. Suitable for both kids and adults.