Marlen's snack in Lauterbrunnen

Very nice bakery with a cozy restaurant area and good moving in, cool and friendly service

Good hotdog and fries! Good option when you want just a snack.

We were only drinking with friends a good old coffee, and that was good. Service was great and our mood excellent.

Very disappointing experience! For the exorbitant price of CHF 595 per night in a historic hotel, I thought I was offering my partner a luxurious, high-quality anniversary gift. Unfortunately, the experience was quite the opposite. The booking process is totally inflexible and very complicated: confirmation of available places is only given 3 days before the date of stay and still has to be approved by the owners. The confirmation must then be signed by hand and returned within 3 days. Our booking request was refused three times on the grounds that the hotel was allegedly fully booked. On the day we booked, the hotel was virtually empty. Customer service is one of the worst I've ever encountered: the staff speak neither Swiss German nor German, knowing only rudimentary English, showing no understanding or sympathy in emergencies or illness, and family unfriendly. The value for money is the poorest and the only reason I can imagine why this hotel still exists with such managment is its unique location with the breathtaking view of Eiger, Mönch und Jungfrau.

Completely happy. I eat there regularly👍🏼