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Basierend auf 2.069 Bewertungen gefunden auf 2 Websites

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Nº 157 unter 211 unter Zermatt

Nº 4 von 4 Autres cuisines internationales unter Zermatt

KUNDEN KOMMENTIEREN IHRE..cafebeaucoolmontana
Ergebnis
StellungnahmenHinweisGoogle1.9864.7TripAdvisor833.5

comment_iconStellungnahmen

Very good snow in middle of March,coming down from 3883m is unique experience.

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Florin Pendea . 2024-03-24

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Status 01 07 23 cervini zermatt cervinia anything but top. Climbed zermatt klein zermatt and cervinia plateau rosa cervinia several times. Always passionate about cable cars and trains

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Davide Socco . 2024-03-18

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Skiing at the Matterhorn Glacier Paradise in May was an amazing experience. For a whole day, I met only a few skiers. The whole Matterhorn Glacier Paradise was mine. The best skiing I've ever had !!!

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우승웅 . 2024-03-07

WEITERE KOMMENTARE IN Google

It is impressive, especially when there is good visibility

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Michael K . 2024-03-05

WEITERE KOMMENTARE IN Google

Amazing place, ideal in winter to buy a Cervinia - Zermatt ski pass and you have a visit to this amazing viewpoint included in the price. 😊 ski pass for approx. 2000 CZK

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Daniel Janů . 2024-03-03

WEITERE KOMMENTARE IN Google

Unfortunately there was fog. It would certainly have been better if the sun had been shining.

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Tamara Schmidberger . 2024-03-02

WEITERE KOMMENTARE IN Google

Go if there are enough breaks in the clouds! Even if you don’t go to Italy the views are amazing from the viewing platform. You can check on the Zermatt Matterhorn app to see the webcams. If it’s cloudy, they will still have the loft open and I can’t help thinking if you are not going to ski down then it’s a waste of time. BUT if views are good it’s GREAT.

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Claire Seller . 2024-03-02

WEITERE KOMMENTARE IN Google

95Ch access Viewpoint closed no information. 2 Bedroom toilet access

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Thomas Meyer . 2024-02-29

WEITERE KOMMENTARE IN Google

**Matterhorn Glacier Paradise** (Matterhorn Glacier Paradise) is an unforgettable tourist attraction located in Zermatt, Switzerland. Let’s explore this amazing place together: - **Altitude**: Matterhorn Glacier Paradise is located at **3883 meters** above sea level, making it the highest mountain station in Europe²³. - **View**: Standing on the Klein Matterhorn (Little Matterhorn), you can admire the snow-capped peaks of the Alps and the iconic Matterhorn. It is surrounded by 38 4,000-meter-high peaks and 14 glaciers, which is amazing. - **Glacier Palace**: In Matterhorn Glacier Paradise, you can enter a fairy-tale glacier landscape, passing between Klein Matterhorn and Breithorn, about 15 meters above the ground. There are ice slides, sculptures and centuries-old ice formations³⁵. In addition, Matterhorn Glacier Paradise also features the stunning **Observation Deck**, **Glacier Palace**, **Cinema Lounge** and **Europe's highest mountaintop restaurant**. Here you can buy souvenirs such as mountain wines and experience the **year-round connection** between Switzerland and Italy, overlooking the impressive mountain scenery and the Matterhorn³⁶. If you're in Zermatt, don't miss this unforgettable glacier paradise! 🏔️

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James Lin . 2024-02-26

WEITERE KOMMENTARE IN Google

Nice ride up if it is a clear day, spectacular views. On a cloudy / foggy day not sure if I would pay the 95 CHF per person price.

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GT Hodge . 2024-02-26

WEITERE KOMMENTARE IN Google

Incredible views! Took us an hour to get to the top and about 90mins to ski down.

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Justeve McNg . 2024-02-21

WEITERE KOMMENTARE IN Google

There are special glacier tunnels you can visit. If you just take the cable car up, there is also a free observation deck where you can overlook the Matterhorn and the surrounding mountains.

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鼠勾以捏(鼠勾以捏) . 2024-02-18

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Something beautiful, beautiful views, great place for skiing.

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Łukasz Żytyński . 2024-02-16

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So chilly but better than Jungfraujoch. No Swiss flag on top.

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Aung Myo Myint . 2024-02-14

WEITERE KOMMENTARE IN Google

Excellent Skiing in the glacier! 🎿 There is a free viewing platform (12,740’) that’s worth a stop. The glacier palace (ice tunnel) is not worth the extra 12CHF. The cafe at the top also has a good view and if you buy something you can access the restroom or pay 2CHF.

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Andrew Hall . 2024-02-09

WEITERE KOMMENTARE IN Google

Only 3 stars for me. In my opinion there was no need to do the Last Gondola. It's just a question of marketing and you are destroying the Alps doing these kind of things. The slopes doesn't worth it.

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andres de la torre . 2024-01-31

WEITERE KOMMENTARE IN Google

Fun experience, make sure to go into the glacier itself and see the ice sculptures.

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Nick Medling . 2024-01-23

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A dream in white! Snow as far as the eye can see! The gondola ride was very quiet. The impressions are breathtaking. The photos speak for themselves!

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Anna G. . 2024-01-19

WEITERE KOMMENTARE IN Google

Wonderful experience, the Gondola ride alone is breathtaking. Make sure to make the trip in the morning for the best views and have more time. Buy your tickets at the counter to avoid delays or cancellations due to bad weather and its half off with a swiss travel pass.

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Jason Bastiansz . 2024-01-17

WEITERE KOMMENTARE IN Google

Ice tunnels, with some sculptures made out of ice. Nice to see, not a must see.

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E P . 2024-01-13

WEITERE KOMMENTARE IN Google

An amazing view of the surrounding alps. If you have a clear day, you get a great view of the matterhorn. However, the better view is the glacier field and the many, many peaks. Then you can go inside the glacier and look at the stratification with sediment. There are crevasses you can look into. They also have several ice carvings. The gondola ride up and down are also scenic so be sure to look around. We have the Swiss half price pass which also applies here so the cost was more manageable.

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Trevor Huffman . 2023-12-31

WEITERE KOMMENTARE IN Google

Summer ski (early september 2023) Bought the summer ski day pass to include in a nice Zermatt day trip. Sadly the weather conditions forced me to do it on a sunday, which severely increased the crowd level. Since the cable car station was partly under construction, I had to wait 30min at a ticket counter to get my pass I bought online. Included in the summer ski pass are the way up to Glacier Paradise, the glacier paradise itself and all open ski lifts on the glacier. The ride up is very scenic, as you go over the glaciers. You can take amazing pictures at Trockner Steg, from the gondola and the glacier paradise viewpoint. If you want to go to the restrooms, note the the ones at glacier paradise charge 2chf. The ski runs were well groomed and snow conditions were perfect (heavy snowfall the days before). Though it was not enough snow for the run to Trockner Steg to be open. The ski lifts that were open were not too busy, no long lines. There were many professional skies training there. Gladly the new plateau rosa gondola was finished and you could easily return to glacier paradise. After all, it was a nice experience, but a kinda stressful and expensive one. Cool experience to once ski in summer. Just to let you know: doing a Zermatt ski day trip by car is a terrible hussle. First you pay expensive 16chf at Täsch parking lot. Another 16 for the train. Summer ski pass was around 90chf. And the gondolas are 2km from the train station (so either buy a taxi or walk with your ski gear)

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M Hoffman . 2023-12-26

WEITERE KOMMENTARE IN Google

The Matterhorn Glacier Paradise Viewpoint is 3,883 meters above sea level. It has the highest cable car station in Europe. The top viewing platform can enjoy a 360-degree view of the Alpine peaks. It is the closest place to the Matterhorn in Zermatt. Visitors can purchase tickets for Peak 2 Peak, first ascend to the Matterhorn glacier paradise at an altitude of 3,883 meters, then transfer to the Riffelberg, and then take the cog train to ascend the Gornergrat at an altitude of 3,089 meters. Visitors here can enjoy unparalleled panoramic views.

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ling Chang . 2023-12-23

WEITERE KOMMENTARE IN Google

One of the overlooked experiences at Zermatt (Gornergrat is more popular owing to the proximity to the town); but well worth visiting when weather permits. Be sure to check the views on the webcam before the ascent. The cable ride takes abut an hour, offering wonderful views of the Matterhorn and Matter valley. The summit station has a great panoramic view of the southern Alps. Its best to dress in warm clothing and wear sunglasses to enjoy the view for a while on the platform!

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Vignesh Sridhar . 2023-12-20

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Great experience, 40-minute journey up, beautiful views, lots of snow and ice all around.

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M K . 2023-12-19

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Visited in July 2022 and will never forget it. It was a little foggy at the top which was a bit of a shame but nothing like the feeling of being inside a cloud lol. I did suffer with altitude sickness whilst up there but my husband and sons were fine. And we visited near closing time so weren't up there very long so bear this in mind if you're prone to being affected by high altitudes (I didn't know I did until I was up there) but still had the best time 😁

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Alana Williams . 2023-12-12

WEITERE KOMMENTARE IN Google

Checking the weather before going up is a must!! but i didn’t T_T. Anyway, great experience along the way up even couldn’t see Matterhorn at the peak because of bad weather..my bad.

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Ben P . 2023-12-10

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Nice place for you guys and your family.

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Vyacheslav Suchshenko . 2023-12-06

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We came to Zermatt especially for this activity this Wednesday, November 29. Very nice weather, the perfect day. We were hesitant to take the tickets on the site but decided to take them at the ticket counters. Fortunately !!! : The Matterhorn Glacier Paradise was closed (we didn't know why) but tickets were on sale on the site. Coming only for the day in Zermatt, we would have ended up with non-refundable tickets. A word of advice, for the price of the ticket, call the ticket offices before or go to the ticket office! We finally made our way to the high mountains by another means and were able to enjoy the view of the Matterhorn in the sun.

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Mylene ROBIC . 2023-11-29

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Amazing sceneries. Glacier park is very good you can touch glacier

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pelly ryu . 2023-11-15

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Workers were rude. The cable cars were closed with no information from workers prior to boarding the first cable car, and no information during the booking processing morning of. They refused to give a full refund because of their inability to give sufficient warning, so I paid $140AUD (after refund of 10.50CHF LESS than I should have received) for the pathetic 10 minute return ride which I would have never ever paid for. “Common sense” for people who work for the company/reoccurring customers ≠ common sense for first time visitors/customers, and the company seems to completely lack that understanding.

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Hayley . 2023-11-14

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Great cable car to get you up the mountain. The views are amazing.

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Martin Kolar . 2023-11-11

WEITERE KOMMENTARE IN Google

The glacier paradise is near the peak of Matterhorn. However, this is not on the actual mountain which can be viewed in a distance from the glacier paradise The glacier paradise has a very nice observation deck from where you can directly watch the Matterhorn. Breithorn is visible on the other side of the observation deck. The glacier is accessible directly for skiing.

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Rudrabha Mukhopadhyay . 2023-11-10

WEITERE KOMMENTARE IN Google

Magnificent, but beware of the lack of oxygen at 3800 meters.

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Sam Gigote . 2023-11-07

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Scam here.... we purchased two lift tickets and yet the lift was not operating. Nobody gave updates. After waiting for an hour and 15 we heard that the people here really don't update or care. They said it could be 5 min - an hour or not even open! We left and went back to the ticket office. We had hoped to switch and take the train. They wouldn't refund our money and just said come back anytime in the next ten days. We are traveling around the world and this is our 8th country. This was our first disappointment where we really felt scammed and cheated. The rest of Switzerland has been great but I wouldn't recommend it here which was very disappointing!

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Matt Geiger . 2023-11-06

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My absolute favorite spot had the most fabulous view ever!

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Pichaya Prasertsung . 2023-11-03

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Wonderful view. Lots of friendly and talkative tourists. Significantly colder and windier than we imagined.

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Lukas Lippuner . 2023-11-02

WEITERE KOMMENTARE IN Google

Never buy tickets in advance during off season. Last two days it has been closed due to bad weather. Hope in future there is an option to indicate the probability of closure while booking tickets in advance. It was open until Trockner Steg where we waited and waited and had to return in the end without visiting the glacier paradise. Hanging bridge at the Furi station was excellent.

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Mohamed Raees . 2023-10-26

WEITERE KOMMENTARE IN Google

Obtained a pair of tickets for da Matterhorn Paradise to experience da glacier adventure and see snow snow. With Swiss Travel Pass, u can enjoyed up to 50% discount, bringing da cost down to approx SGD80+ per pax. Tickets include the gondola rides to and from Zermatt Bergbahnen AG to Furi, continuing on to Trockener Steg, and finally reaching Matterhorn Glacier Paradise. Worth da experience + allowing you da flexibility to hop on and off at each station for ur own exploration 🚠🚠🚠🗻🗻🗻❄️❄️❄️

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Wang Jun Seng . 2023-10-22

WEITERE KOMMENTARE IN Google

Beautiful place. I recommend visiting between September and October in case you want to enjoy a climate that is not too cold. But if you are a skier and you like the vertigo, visiting it between December and March. Excellent landscapes, locations and the town of Zermatt is beautiful, where you can find good gastronomy and a good hotel offer.

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Oscar Julián Uribe Sepulveda . 2023-10-22

WEITERE KOMMENTARE IN Google

this company sells tickets for the paradise glacier at the departure station while at the same time the facilities are closed for the day due to the wind: pure and simple fraud!

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C Nomade . 2023-10-18

WEITERE KOMMENTARE IN Google

Very nice view and definitely worth a visit! The ride in the gondola up over the glacier alone is worth it!

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Thomas E. (thendscribe) . 2023-10-15

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It is worthwhile, almost at 4000M.

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Felipe Chapchap . 2023-10-13

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Wonderful place, I love n will come back again.

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K. Ashley . 2023-10-11

WEITERE KOMMENTARE IN Google

Spectacular views with a good covering of snow for late September. Lots of group ski training with several long runs open. It was basically t-shirt weather and quite warm in the sun. Despite the elevation, didn't notice the thinning air. Certainly a premium price at just over €100 / $185 AUD, but absolutely worth it for a once in a lifetime experience

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Greg Maunder . 2023-10-09

WEITERE KOMMENTARE IN Google

First time touching snow in my life, simply THANK YOU, a unique experience that I will never forget, the weather was very cloudy, you couldn't see the Matterhorn or the other mountains, it was very cold, but it was incredible despite everything, there is a cafe where to eat and warm up a little. The Glacier Palace is worth visiting as is the viewpoint above, we couldn't see anything but just being at the top is worth everything!

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Cesar Abraham . 2023-10-09

WEITERE KOMMENTARE IN Google

I bought tickets on 8 Oct 2023 at around 12 pm from the Zermatt cable car station and the counter staff was a lady with a tattoo on her chest. She was so rude with absolutely zero patience and just pathetic customer service. It’s very discriminatory as she was completely friendly and nice to the Swiss customers ahead of me. A disappointing and unpleasant experience.

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Janice Lee . 2023-10-07

WEITERE KOMMENTARE IN Google

What a great experience, beautiful view of the Matterhorn and valleys surrounding it. As a bonus, a cool ice cave with with a bunch of ice sculptures.

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Jarrett Booz . 2023-09-30

WEITERE KOMMENTARE IN Google

Located at the highest cable car station in Zermatt, you need to transfer to the cable car many times. There are ice palaces, observation decks, and ski spots. You can also see glacier scenery along the way. The temperature of the ice palace is very low, and the observation deck can overlook the Alps. The mountain scenery is magnificent Since the end of September, there is basically only snow on the top of the mountain, and most of the cable car scenery along the way is rocky scenery. In winter, the scenery with white snow and mist should be more beautiful.

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Wen-Tsan Chang . 2023-09-27

WEITERE KOMMENTARE IN Google

At 1130 am we took the lift from Zermatt and were told that we could see everything at Glacier Paradies until 1300 pm. We arrive at the top at 1230 and they close everything down, in other words, they pay for an expensive elevator for nothing to go up. Ridiculous. I want my money back!!

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Kelly Lima . 2023-09-26

WEITERE KOMMENTARE IN Google

Lovely view but spoiled by a breakdown. We were halted mid-air for 1 hour. Ridiculous considering th amount of money they make you would think the infrastructure would be perfect.

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Patrick Loftus . 2023-09-25

WEITERE KOMMENTARE IN Google

Iconic but super over priced for what it was. Went up with the family and just for the trip up and back it was 350 CHF. A small thing but after paying that for just the cable car ride up and back… they then forced u to pay to use the toilet!!!! So annoying and really petty! I would miss it.

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Kim Clarke . 2023-09-25

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It was freezing cold when we went there. The toilets are payable. The ice sculptures were interesting.

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Wei Jie Ng . 2023-09-22

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Crazy expensive, if you can’t see Matterhorn it’s not worth it in my opinion. Almost a tourist trap but beautiful obviously

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James . 2023-09-22

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Not as good as mount titlis. Everything felt very fake and not natural.

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Hannah Patel . 2023-09-16

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Even with a small five-minute breakdown, the excursion was fabulous! Breathtaking glacier, to do at least once in your life. Cabins designed by Pininfarina are up to par.

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Pharmapro . 2023-09-09

WEITERE KOMMENTARE IN Google

Very good experience. A 360 degree panorama offering a marvelous visual view of many peaks in the Alps. The facilities are recent and a surprise awaits you in the ice cave.

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Genevo . 2023-09-06

WEITERE KOMMENTARE IN Google

It was incredible to visit this place and be there close to the mountain featured on the Toblerone chocolate box. It's really cool for those who like hiking, adventures, those beautiful mountains.

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Elisangela de Souza . 2023-09-04

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It is not recommended to buy any souvenirs in scenic spots! The price difference with Yamashita's store is too big (almost 2 times the price difference)!!!!!! Never buy in scenic spots~~~~~

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Yicen . 2023-09-02

WEITERE KOMMENTARE IN Google

It's great, I recommend it to everyone, it's really worth the money to see something like this.

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Vita Horsak . 2023-08-31

WEITERE KOMMENTARE IN Google

Glacier Paradise in Matterhorn is an awe-inspiring experience. Nestled amidst the Swiss Alps, it offers breathtaking panoramic views of the surrounding peaks and glaciers. The cable car ride to the summit is an adventure in itself, providing a glimpse of the stunning landscape. The ice palace, with its intricate ice sculptures, adds a touch of wonder. Visitors can indulge in various snow activities or simply revel in the serene ambiance. While the visit might be pricey, the unique beauty of Glacier Paradise and its unforgettable vistas make it a must-see destination for nature enthusiasts.

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Oscar Oliveira . 2023-08-27

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I was able to see beautiful mountains on a warm day like early spring. It was the best view

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Mitsuko “Mimi” Miyagawa . 2023-08-22

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Very beautiful 360 degree view 🤩. On the other hand, there is only one panoramic terrace. I preferred the landscape and the more dizzying side of the Aiguille du Midi. We went there one morning in mid-August and there weren't many people. On the way back, you can stop at the next stop, walk down to the lake overlooking the small Matterhorn and continue to the black lake to take the gondola again (allow 2 hours). Magnificent landscape to see 😊

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Estelle Voyages . 2023-08-21

WEITERE KOMMENTARE IN Google

Cana from Zermatt there and back 120CHF but don't worry if you're a lucky Swiss Pass holder you get a 50% discount😁 Dachstein in Austria is half price if you don't own a Swiss Pass and it's a similar song but who doesn't want to see the highest mountain station in europe right? ✌️ They also have a cabin for groups that can accommodate up to 30 people.

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Tereza Majčiníková . 2023-08-20

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Truly splendid and unique crossing!

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Alessandra Cairo . 2023-08-18

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Beautifully done a few days ago... if skiing with the ski pass is included you can only go one way and ski down.

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Daniela Arcangeli . 2023-08-17

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So this is a super ice cave. There are various sculptures carved out of ice. But dress well, because even though it's cool down there in the summer, it's really cold in the cave.

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Ctirad Jeřábek . 2023-08-16

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Highly recommend making your way up there it's totally worth it even though the price is a bit much. The glacial exhibits are mind-blowing and a fun activity to do if you don't want to go outside since it's freezing and there is always snow there. We went in August and on a good day you are able to ski there. The decision if it's allowed to ski that day is made at 06:00am by the staff. And the first lift up is at 08:30am. Our hotel offered a service to check if the lift will be going up or if the wind was too severe.

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Nikita Georgiev . 2023-08-16

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An overly expensive tourist thing!!

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Geraldine Olivier . 2023-08-15

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Unforgettable, view, facilities, everything. Congratulations to everyone who participates or participated in the creation of all this.

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Mattia Tami . 2023-08-13

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We visited Zermatt on a day trip, arriving just before 12. We went for peak2peak option, as this was our very 1st time for the area and we wanted to see more. We are a family of 4 (my daughter in late 20's, my sister in mid 40's, her 18 years old daughter and myself in late 50's) and we are reasonably heathy. Yet, we found ourselves weakened at the paradise at 3800+ meters above sea level. We could still walk around though. The view at the viewing platform was thrilling. We could not see Matterhorn in its entirety as it decided to hide behind cloud. The Ice sculpture was very nice to view. We also walked on to the Glacier for a very short distance. We brought our own sandwich as lunch and there was not any pleasant place to sit and eat sandwiches. The use of toilet costs CHF2. We spent about 2 hours in the top before deading to Gornergrat. We found we liked Gornergrat much better. At just over 3000m above sea level, we did not feel any impact of high attitude. It was very wam in Gornergrats. There are plenty of benches to sit and enjoy the equally magnificent views of Matterhorn. We actaully saw the whole Matterhorn from Gornergrats, which we were not able to do at the glacier paradise. Apparently there is also a very nice circular walk at Gornergrats but we did not find time to do that. Maybe the next time.

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Yuan Shao . 2023-08-13

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Amazing place, with only nature, fresh wind, and beautiful views. Lovely Alps

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Andrew Cruice . 2023-08-12

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The day we did this was perfect as the top of the Matterhorn was completely clear of any clouds. We got some great views. The ice palace was also very neat. I can't remember there being much else to do at the top of this one though

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Maddie Giambrone . 2023-08-10

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Awesome place to visit. We were climbing Breithorn. Recommend for sure

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Dalibor Pačić . 2023-08-09

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Tour from Zermatt. Wonderful place, unforgettable experience. Enjoy the attractions inside the mountain but also take hiking poles so you can walk safely in the snow. At the restaurant, have a snack or lunch while admiring the landscape. Photograph the Matterhorn as seen from the Italian side, in fact, the Cervino.

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Rita Maia . 2023-08-07

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One of the most magnificent viewing balconies in the Alps. Great view of Matterhorn, Weisshorn and Zinalrothorn; after a few steps still Castor, Pollux and Lyskamm. In the middle of the most beautiful ski area in the world. From the Breithorn plateau particularly spectacular panorama.

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Thorsten Mundi . 2023-08-05

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Must visit this amazing place located at 3883 meters!

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Born to travel . 2023-08-02

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Absolutely worth seeing! Warm clothing, don't be like us who underestimated haha

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flaminia valentini . 2023-08-01

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I've been up there twice - once just to enjoy the view and twice down via glacier to Italy with the new cable car. Unfortunately I have to say the restaurant staff has deteriorated drastically. It's nice when the staff is still international, but no one could speak English, Italian or German properly, with the exception of the boss. The breakfast buffet was extremely poorly laid out. Forks and knives lay at the other end of the buffet, as did the shelves. But otherwise just recommend it. Important information to use this cable car costs almost a fortune from Zermatt-Klein Matterhorn half-fare/GA half and all others either full price or special offer

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Loris Guerra . 2023-07-29

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The last glaciers... thirty-eight peaks at more than 4000... breathtaking and within everyone's reach. Magnificent French and Italian Swiss Alps are one...

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Myriam Czarneki . 2023-07-29

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A superb experience for my 30th birthday it was a magnificent trip to the snow thank you

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Amandine P . 2023-07-27

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Mega cool, in the truest sense of the word. Great synchronization.

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Ingo Schlösser . 2023-07-21

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The view during our summer trip was just mesmerizing! (Late June) Please, please bring the sunglasses!!

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Conrad . 2023-07-19

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Expensive ticket. 120 Swiss francs round trip per person. Interesting though. Warm clothes are needed as the moment you get off the cable car at 3800 you suddenly realize the temperature difference. Quite steep but smooth ascent to the final part of the route with a view of the glaciers. It is recommended to watch the videos in the cinema and also to visit the glacier palace, they are included in the ticket price.

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Ioannis Tzourtz . 2023-07-15

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It is incredible how little desire to open for the skiers they have. They close 3/4 times a week, I don't know why they sell passes to go skiing if it's more closed than open, last week it closed because it rained from 3 to 4 in the morning, today again, yesterday it rained in the afternoon, all the clear night, it can be seen on the webcams that it is clear above, the forecast indicates a degree of freezing at 3600 meters, and snow in the afternoon (luckily) there is no problem to open but they decide to close. Don't buy ski passes. is a gotcha. they don't want to work

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Julia Funes . 2023-07-13

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Nice view, 3883m, not toooooo cold in Jul.

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Man Cheese . 2023-07-13

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It is unfortunate the kind of non competent personnel that you have in the kasse at the beginning to go up to the glaciar. We bought our tickets to go up and when we arrived to the almost last stop, we were told that we cannot continue the trip because it was windy…. Which I find totally NOT CREDIBLE that the employees based on the different stations along different highs are NOT TALKING. We were told to go down and ask in Zermatt for our money back. Once we came down the cashiers and the woman named Esther Rüedi, who sold us the tickets right before was “super friendly” and said that we cannot get reimbursed because we used the cable car to go up - even though we were told by the same company to go down and we will get our money back. She basically said it is not her problem and we should read the AGB… she did not allow us to speak with her supervisor or anything. She said: es mir egal und das was. We tried to convince her that maybe we could use the tickets for tomorrow and that how could we be charged for the tickets so much (158 CHF) just because we are supposed to go to the glaciar paradise and just because a woman does not speak with her colleagues in the stations to know that the glaciar is closed … she just kept selling the tickets… is just ridiculous… We are really dissatisfied because there was zero attention to customer service. We exchanged with different hotels in Zermatt and the owners mentioned it has never ever happened that even in the strongest winters. I’m really in shock that in Switzerland first time ever that happened to us and that nobody has the attention to customer to help or find a convenient solution. This is a premium attraction and it cannot be that nobody in this company can provide us with a favorable solution. We even visited the station close to the hotel Zermama where we spoke with the employees there and said none of them are empowered to provide us with a solution… we feel robbed. How can you just keep money from tourists without delivering the service? Today so many Americans experienced the same, but since they do not speak German could not get all what the inefficient staff were telling us …. Disappointing

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Diana Rentería . 2023-07-12

WEITERE KOMMENTARE IN Google

I recommend this place for family bucket list holiday

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LAD QUIMSING . 2023-07-10

WEITERE KOMMENTARE IN Google

It's very beautiful. Amazing, the view is wonderful.

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samina sarosh . 2023-07-09

WEITERE KOMMENTARE IN Google

The top observation deck was closed due to a defect lift, so No panoramic view whatsoever unless you have a drone or venture deep into the snow. The glacier paradise was rather disappointing as the sculptures were minimal and not impressive. Jungfrau ice palace has better sculptures. They should have a nice gourmet restaurant on the top of Europe, but instead only a self service small restaurant w mediocre food. What a pity. Check out the concept at ICEQ where 007 was filmed. That’s the kind of restaurant one is looking for in a high end resort like Zermatt. The new lift w heated seating is rather impressive. Unfortunately w peak to peak tkt, you can’t get to plateau Rosa, the Italian side.

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vic NY (Vic NY) . 2023-07-09

WEITERE KOMMENTARE IN Google

A place with simply amazing views. The cable car station is called Klein Matterhorn and is the highest in Europe at 3,820m and from where the highest lift in Europe departs to the viewpoint located at the summit at 3,883m. On a clear day you can see the peaks located in Switzerland, France and Italy, where Mont Blanc (4,810m), Gran Paradiso (4,061m) and the Matterhorn (4,478m) stand out. They also find a restaurant, where they can also buy souvenirs, an ice palace with very interesting sculptures, and ski slopes. I recommend going warmly, since although in Zermatt it is more than 20 or 25 degrees, the temperatures there drop considerably (when I went, in June, it was 2 degrees at noon). The best way to get there is by cable car from Zermatt to Trockener and there you change to another larger cable car to Klein Matterhorn (Matterhorn Glacier Paradise). One of the intermediate stops is Schwarzsee and from there in just 5 minutes walking you can reach the black lake. This can be done both on the way out and back, as the same ticket works to Klein Matterhorn. A must-see.

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Jorge Escobar . 2023-07-09

WEITERE KOMMENTARE IN Google

Totally overpriced! Amazing gondola, but not worth the price.

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Luka Vizintin . 2023-07-06

WEITERE KOMMENTARE IN Google

Been twice in 2 years, ripped off both times. First time the conditions were terrible, which I realized so that's on me, so I was fine with seeing nothing but enduring the elements on the panorama platform. Second time conditions were absolutely perfect for a 360 view but the panorama platform was closed for no reason. It didn't say this anywhere at the bottom. 110CHF for a ticket is an absolute rip off. I told the ticket gate staff of this, and asked for at least a partial refund because the service I paid for wasn't available, and they said the platform is free so they won't refund anything. Even though it's a key feature offered. This also isn't true though, even if you walked up there in order to get into the area with the platform you'd need a ticket. Do not recommend.

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Sam Cyanide . 2023-07-03

WEITERE KOMMENTARE IN Google

The absolute highest point you can go to when you visit the town of Zermatt. It's an absolute Paradise for skiers in Winter, but even in summer the views from the top are awesome. Just keep in mind it is probably 10 to 15° colder up at the top than it is at the town so be prepared for some very harsh and cold winds.

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Sudipto Guha . 2023-07-03

WEITERE KOMMENTARE IN Google

One of our favorite places in our Switzerland trip. Just great view. Everything was perfect.

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Aey-Hathaichana Sirikat (ooAeYoo) . 2023-07-02

WEITERE KOMMENTARE IN Google

A definite must see. We arrived at the ticket office 12pm on a Monday (June 2023) and only had to wait 5 minutes to purchase tickets. Take sunglasses and warm clothes.

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Michael B . 2023-07-01

WEITERE KOMMENTARE IN Google

Save your money and go to Gornergrat (our #1) and Sunnegga (our #2). We were very excited about the Matterhorn Paradise thinking that given the price it would be spectacular. You do see the Matterhorn but honestly our pictures from elsewhere are better. To get to the top we made one gondola change. We arrived about 25 minutes before closing and had planned to do a rush trip to see the sites which from what we read was totally doable. But EVERYTHING was CLOSED. We saw nothing. To make it worse the gondola from the top broke down and we were swinging in the wind for about 30 minutes. I finally called their office and was told they were having technical problems. There is no emergency button or way to communicate from the gondola. After that we made it to the station where you make the change to go down. Right after we left that station it broke again. Once it started up it became complete chaos. They were not telling people that they now have to get off at each station and change gondolas, so people were riding back up by mistake. The stations were completely overwhelmed and understaffed. My husband asked for a refund since they let us go up when everything was closed. They said no but to come back tomorrow and try again. There was no way that was going to happen. There are way too many other things to do in Zermatt that are a better use of your visit. We rode down with 2 men who had gone up to glacier hike. They were experienced and were also very disappointed in their visit. Matterhorn Glacier is an unsafe tourist trap!

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J Sted . 2023-07-01

WEITERE KOMMENTARE IN Google

A great attraction! For CHF 109/person (price without the discount with the Swiss Travel Pass) you can admire the wonderful panorama from the level of 3,883 m. The cable car starts from Zermatt and you can get off at each of the intermediate stations: Furi, Szwarzsee, Trockener Steg - here we have to change from the gondola to the car (for an additional 10 CHF we can go up in a car with a glass floor - a great experience for me, really worth). We got off at Schwarzsee - you can do a little trekking - the views are breathtaking! However, I most recommend a walk to the lake at the Trockener Steg station. A stunning view of the Matterhorn👍 There is also a restaurant with an outdoor terrace, of course with a view🥰 At the top, a wonderful panorama of the four-thousanders and the opportunity to buy souvenirs. There is also a restaurant. The impressions in beautiful weather are amazing!

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Beata . 2023-06-27

WEITERE KOMMENTARE IN Google

It's a smaller and similar version of Jungfraujoch with much lesser crowded. Half the folks are there to ski, other half to sight see. you can walk out and see the snow. There is a restaurant on top which offers food at swiss price (burgers, rosti, pasta, coffee) and the restaurant offers a great view. The restaurant also offers souvenirs. There is only 1 WC that charges $2 CHF per entry, the bright sight they accept credit card (likely the only toilet that accepts credit card since it's an expensive trip). They close at 3pm.

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Josephine Xie . 2023-06-18

WEITERE KOMMENTARE IN Google

Most impressive The beauty seen through a lens cannot be compared to that seen through one's own eyes.

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อัจฉราภรณ์ มุขดาร์ . 2023-06-15

WEITERE KOMMENTARE IN Google

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