Based on 79 opinions
Based on 79 opinions
Nº 129 in 630 in Luzern
Opinions
We are very happy that we can take part in the coffee studio. With the extensive knowledge about compostable capsules and tasting different coffee capsules, we had a great time! Also thank you for the generous gifts!
Herbert Gassmann . 2024-03-28
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Mr. Aregger served us very competently
Robert Frei . 2024-03-25
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I tried a new recipe with hazelnuts! Very nice with Vertuo :)
Janine Baier . 2024-02-27
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I was served very nicely by Ms. Frenkel.
Rolf Werthmueller . 2024-02-02
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Super friendly staff that were an absolute delight to deal with. They even offered us cute little Swiss chocolates that were delicious!!
Kenneth Lee . 2024-01-28
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Very friendly staff. Courteous and competent
Lars Brunner . 2023-12-06
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Very friendly staff always helpful. I've been to the shop several times now and have always received a friendly welcome and advice. The location is also quite okay, not far from the train station. Highly recommended again
Angelo F. . 2023-12-05
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Bought 400 coffee capsules today. The staff didn't say anything that I could buy a machine cheaper. Is not conducive to good contact in the shop.
Hans Hurni . 2023-11-14
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Always friendly. Hardly any waiting times. Online might be easier, but I like to get advice from friendly staff. You still have a good tip up your sleeve!
Dicky-Dick de Jong . 2023-10-23
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The opportunity to try new products at any time.
Margrit Hug . 2023-08-27
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Friendly welcome and competent advice!
Rudolf Fahrni . 2023-08-27
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Fantastic experience. After having bought an original machine that did not suite my needs for a big cup of coffee, they were able to make a plan. I now have new Vertuo machine and am very happy with this new unit. Thank you Frau F for all your help.
Gavin KH . 2023-05-10
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Stopped by this afternoon. Tip top. 😎 Still needed recycling bags for capsules. Very nice staff.😎👍 I would love to come by again. 🙏 Wish only good things. 😎
Benno Waser . 2023-04-06
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Very friendly and helpful, always happy
Michaela Schumacher . 2022-11-03
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Coffee Highlights Unfortunately I never manage to meet Clooney.
Claus Olsen . 2022-10-10
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Nesspreso...is there more to say
Sabina Jug . 2022-09-14
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Very well maintained shop. Professional advice. It was a pleasure.
Monika Stadelmann . 2022-09-09
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A very nice gentleman served me. Thank you Otto Bachmann
Otto Bachmann . 2022-09-05
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Friendly service, delicious coffee...good offers
Mayk Bolliger . 2022-07-21
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Very pleasant service and always nice to receive a good coffee from Congo.
Georgia Tschopp . 2022-03-04
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Friendly staff and very helpful
Josef Bättig . 2022-01-27
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Nice looking place plus helpful and understanding employees
Nicko . 2021-11-15
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Very nicely equipped, very friendly service. I'd love to come back
Petra Pfiffner . 2021-11-10
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Great service with a defective machine right on site
Doris Cécile Lötscher-Schmid . 2021-08-05
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Great advice and a very friendly and competent team!
Severin Bugmann . 2021-07-15
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I have been a Nespresso customer for years and buy coffee for several hundred francs. Yesterday I bought again for 125 francs and misposted 5 bars of it. Today, less than 24 hours later, I wanted to exchange the coffee. Corona regulation doesn't work. The saleswoman said you have to throw away the coffee. Had to pay again. I think there is more than one corona virus on the upper floor of this company. Maybe this coffee pharmacy should be thoroughly disinfected. An impudence.
Pino Parietti . 2021-07-13
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very friendly people, the advice was also great 👍🙂
Ziegler Hedy . 2021-03-11
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Superbly efficient and friendly service. I'll be shopping here again 👍
David John Over . 2021-03-11
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Excellent, friendly and nice sales assistant, excellent professionalism and competence. I will be back very often
Silvio . 2021-01-09
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The protective measures were strictly adhered to. Nevertheless, the advice was excellent. Absolutely stress-free.
Rebecca Dittadi . 2020-12-30
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Great shop and very friendly employees. By. Falling Angel
Gabor Bucher . 2020-11-16
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Super great and friendly staff. You are served quickly and you take your time with the customer, despite the store being full.
Sandra Mattes . 2020-11-15
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Very friendly and competent service
Martin Albert . 2020-11-11
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The service is very friendly and I always feel comfortable
Belinda Bernasconi . 2020-10-27
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Very friendly and courteous employees.
Martin Egg . 2020-09-10
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Nice shop. Salespeople are looking for as much sales as possible and not primarily customer needs.
Lea Renggli . 2020-08-27
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The service wasn't exactly great today👎, no interest was shown in showing us new coffees. It's a shame, luckily the coffee is just as good. I'll be better off ordering online again next time.
Simone Ruckli . 2020-07-22
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Good for shopping, no parking in front of the store. Parking garage nearby or by bike 😉
Judith Willi . 2020-07-18
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Super nice service, friendly as always. The customer feels comfortable here.
Daniel Paul Planzer . 2020-06-17
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Always competent, friendly service
Verena Achermann - Höltschi . 2020-03-13
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friendly, helpful, good customer service
Andreas Zopp . 2020-02-24
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Everything was great, great staff
Leri Halitaj . 2020-01-06
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Great shop, absolutely competent advice. Nothing to complain about and leave the store full of joy!
Michael Röösli . 2020-01-06
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Operation like from the textbook
Franzsepp Egli . 2019-11-28
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Nice shop, really good service and nice atmosphere
Joel . 2019-11-13
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Always super friendly and competent
sonja werro . 2019-10-15
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Got very good advice. You can try. I bought everything from here, be it coffee machines or pads. Thanks again
B. Wolf . 2019-09-13
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Very friendly staff and cozy atmosphere
Emilio Marino . 2019-08-10
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Very good service and got an iced coffee to try
Jens Drachsel . 2019-08-10
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The worst Nespresso store I have been to. The workers aren’t cooperative at all. I don’t recommend this store even if it’s the last one.
reem alomar . 2019-07-24
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Excellent service in everything
Sandra Mattes . 2019-07-17
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Friendly,, helpful - nice store!
Ronny Keller . 2019-07-17
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The Nespresso Boutique in Lucerne has a very nice exhibition of various Cafe Kabseln. Very friendly and professional advice and cafe to try 1500 cabbages.
Josef Blättler . 2019-07-04
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Quick service as always, great coffee!
Karmi Kupas . 2019-05-22
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Excellent service!😊 Nespresso, what else?😍
Tina Hänggi . 2019-04-04
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Nespresso is still the best! Service very friendly and nice!!!
Urs E. R. . 2019-03-04
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Great coffee and first class staff
Bernd Rampoldt . 2019-02-03
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Beautiful store and friendly staff!
ming gao . 2018-12-28
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It was very nice service from two ladies. I really liked your uncomplicated manner.
Marjatta Kröger . 2018-12-08
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Incompetent operation didn't work at all... When buying a new Vertuo machine, I wanted to make you aware that you first have to buy capsules for 150 Fr so that you can benefit from the 100 Fr free coffee capsules. After much intervention and persistence on our part, the employee was unable to prove his version to us. Because if you buy a new machine you have 100 Fr capsules to spare when ordering online!
Dani Kreienbühl . 2018-12-08
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Very good quality and excellent customer service.!!!!
Jose Costa . 2018-11-15
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Great Experienced offer me a coffe in this cool small Bar they have After i Buy my Coffee . I Love it!☕
Meet Your Goals . 2018-11-01
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Thank you for the courteous service and advice
Alois Muff . 2018-10-18
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Top expresso selection and very good service.
Michael Gwerder . 2018-10-06
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I also received friendly and courteous advice today. Even if the price you pay for the products is high, they and the advice are worth it
Alfred Ammann . 2018-09-06
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Nespresso service, Nespresso coffee, Nespresso machines. What else can be added? the best there is. Nespresso, what else.
Andy Henik (alio3d) . 2018-08-26
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Very nice service at a high level
אורלי הניק . 2018-08-17
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Great place to pay a visit and tasters!
Steve Warman . 2018-07-07
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There was a very nice saleswoman there, which is not always the case with Nespresso. We went home with coffee and a milk frother. Very satisfied.
A. H. . 2018-06-26
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Staff looks seriously and decides whether you should be served or not, not recommended, a shame
Patric 17 . 2018-05-30
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As always, top service. Friendly, charming and approachable. Even though I only get capsules for my guests (I'm not a coffee drinker), I still come back every now and then.
Sarah Gerster . 2018-05-17
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friendly, accommodating and stylish
Manuel Gerber . 2018-02-16
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Excellent advice and very friendly service
Mr. Tony . 2017-12-26
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The coffee machine and capsules are like works of art. The staff are friendly and you can come and taste the coffee.
ρєкσ . 2017-09-11
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Always excellent service and friendly staff. I particularly like the coffee tasting, which you can do for free.
Sofia G. . 2017-08-02
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Centrally in the city near the city theater...great location by the lake
Hanspeter Märki . 2017-02-25
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Very friendly and very helpful. Lots of staff, you are served promptly.
Philipp Messerli . 2016-12-31
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Just because they have pretty waitresses doesn't mean that they are friendly. Not only did I look for another shop, but also another coffee
Sven Möller (Bagira1912) . 2016-08-21
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Always nice and nice service :)
Erich Ulmi . 2016-01-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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