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3,4

Based on 2.164 opinions

3.9Ambience3.4Cuisine3.4Price3.9Service
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Nº 1037 in 2742 in Zürich

Nº 11 of 16 Américaine in Zürich

CUSTOMERS TALK ABOUT DISHES WITH.. seinpommessteakcoolhamburgerchilibaconnuggetspapa

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The water is super expensive and doesn’t appear on the menu. Makes you think the water is free, but costs more than any other soft drink.

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D B . 2024-03-30

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Food is good especially the vegetarian burger, chicken wings, onion rings and nachos!

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BenM LR . 2024-03-25

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A cool tex/mex restaurant. Solid food options and good service 👌

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Idan Zoran . 2024-03-25

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Good food, service was fantastic and the ambiance was great!

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Ari . 2024-03-23

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The waiter was really nice and welcoming! The food was to die for. The restaurant had awesome decorations and it was really fun eating here. This place deserves more Stars and visitors! I recommend!!

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Anastasia . 2024-03-22

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Excellent. Everything we ordered was delicious and the service was very cordial and friendly. Recommended to come with friends or family.

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jose alberto arce zurita . 2024-03-21

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Great service, very accurate. Food was good and comes in proper portion. Atmosphere is good, thematic. Price ks quite high, of course given the location

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Sharon Castillon . 2024-03-09

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Food was very tasty. The entire men's toilet smelled terribly of urine and was unclean.

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Pascal Zimmermann . 2024-03-02

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If I could, I would give it 2 stars. The quality of the products does not correspond to the prices.

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Ralph Sawade . 2024-02-26

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Papa Joe's is always good. Very friendly and funny service at the bar.

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Jride Bütikofer . 2024-02-25

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This is by FAR one of the best food places ive been to in Zurich. All the dishes are full of flavor and the staff are also very nice. The ribs were phenomenal and everything else was also perfect. The frozen margaritas are A MUST. The interior design is very nice but, it was summer and we sat inside and it was SO hot that we couldn’t enjoy our food 100%.

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rafaela k . 2024-02-18

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Unfortunately the quality of the food has deteriorated greatly. Back then, we enjoyed going to Papa Joe's often. Unfortunately, we will avoid this in the future.

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Dilara Baglum . 2024-02-14

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Unfortunately, I couldn't let yesterday's experience rest overnight... We waited at the entrance for 10 minutes until we were served. Then another 10 minutes until the table was free, unfortunately that's not the worst of all the things, the worst was definitely the food! Spare rips come COLD after 30min wait???? When I asked the waiters about it they just said “a lot to do” I’m sorry but that’s where staff is supposed to be! Conclusion of the story: After eating I had a stomach ache and had to leave my colleague's birthday party because I felt so bad! A day later, my stomach pain has unfortunately still not gone away... PAPA JOE'S NEVER AGAIN!!!

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Joel Giron . 2024-02-11

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Everything in there is quite old. Texmex sosolala but the waitress very friendly

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Astrid Friedrich . 2024-02-11

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Very cozy, but the food is not quite as good as you would expect.

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Patrice Montandon . 2024-02-10

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Great place to dine in. Have to reserve in advance.

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Tarun Divakar . 2024-02-04

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Very nice stuff, there is always a vibe, good food good music.

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Sunshine truly . 2024-01-27

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Casual location with easy food. Especially cool as a group

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Roland Etter . 2024-01-23

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It was great with you.. Everything from. Best 🙏🙏

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René tei (Teiwaz) . 2024-01-22

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It's a shame the quality of the food has dropped so much! 29.- is simply too much for a frozen meat patty (hamburger).

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Mauro Compa . 2024-01-19

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we order burger nothing really special but it is a big meal

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putrie cynthia . 2024-01-13

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Tex-Mex restaurant. Food was okay but not special either. I find it a little expensive but otherwise everything is fine. Staff is friendly and responds quickly.

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Alex Vogt . 2024-01-12

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Ordered a medium rare steak with a salad instead of fries. Got a well done steak with fries. Requested a change - got a salad, with still a well done steak. I requested another change and this time I was served raw, cold steak - is it even safe to eat? Absolutely terrible service. Horrible food. 40 CHF for a meal I could not eat. Avoid at all costs

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Martin S . 2024-01-04

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American food with excellent customer service and they speak Spanish

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MfAR . 2024-01-03

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Very nice restaurant. Good food and fine drinks. Gladly again soon.

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Matteo Bircher . 2024-01-03

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unconvincing lukewarm burger taste moderate

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MDR . 2024-01-01

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We went for a burger a hot pancake and a ben & jerry's ice cream. We waited 50 minutes for 3 things. After 50 minutes of an unsatified wait we got a rock hard ice cream, a second hard rock ice cream even though we orderd a hot pancake and an awful burger. So then we asked for our hot pancakes and 5 minutes later the waiter brings us two cold pancakes. We were very hungry so we ate the burger and half of the ice cream paid and left. Unfortunateley we did not have a good experience.

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Nicola Fitzgerald . 2023-12-27

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Mohammad gave it his all today, with the restaurant almost full. He was solely responsible for service and kept an overview in every situation and, above all, his cheerful and attentive manner. Keep it up. 👏

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Conny Tres-Graber . 2023-12-27

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Worst place I've ever been to in Zurich

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Anthony Fitzgerald . 2023-12-26

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Very nice place, American style, warm and welcoming environment with excellent service. The combo was good and also the ribs of good quality, the sandwich exquisite 😋

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Mary Chi79 . 2023-12-24

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Very cozy restaurant with a delicious menu. In the evening it is worth making a reservation.

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Florian Romer . 2023-12-22

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We were disappointed yesterday. Noisy place and not a pleasant atmosphere! The food is too expensive. Not going to Papa Joe's again!

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Roger Gloor . 2023-12-18

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The Restaurant is very colourful, interesting to visit. American plus Mexican food. Food is nice thanks to Chef Franco!!

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Kristina Tsareva . 2023-12-12

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A great atmosphere, delicious food and great service. Would love to come back

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Michael Kluck . 2023-12-08

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It just is what it is. Cool place to consume fast food in a friendly atmosphere. However, the prices are high for the quality offered, even by Zurich standards.

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Ulf Hinze . 2023-12-07

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Staff very friendly, food was not good! Was very disappointed

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Luke Creswell . 2023-12-06

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The spare ribs were ok, had a good bite, the honey sauce was uninspiring. Generally very generous portions, just right for hungry teenagers. The prices are very reasonable, and you can also get a good glass of wine for under 8 francs. The service was very friendly and quick. The interior is a fun mix of everything you can imagine from Texmex and Louisiana. The music selection is particularly good. However, this is more to the taste of the young-at-heart Boomers at the table than today's young generation.

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Heinrich Mühlebach . 2023-12-05

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Amazing experience, the best chef Franco and the best staff Randerson and Mr Atif ❤️🤝

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Gurtej Singh . 2023-12-04

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The food was delicious as usual but today we had the pleasure of enjoying a very special treat. Randerson's service was worth mentioning as it was truly out of the ordinary. I rarely remember having enjoyed this kindness, this level of attention to every detail and hospitality. Big thanks to you Randerson. I look forward to our next visit, hoping you would take care of us again.

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Andreas Foeldenyi . 2023-12-01

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Excellent place and very good food for those of us who are Mexican or Latin. And excellent service from Kevin

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Gil Coronado . 2023-11-30

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I have to honestly say that the food tastes really good. You just have to wait longer and the prices are really high. But it was a nice evening

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Alex STREULI . 2023-11-30

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1A+ service, food, quality & ambience. Therefore, we cannot understand the negative reviews.

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Kevin F . 2023-11-26

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Very nice service and top quality

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Christian Arnold . 2023-11-24

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One of the best burgers in town, the combo was amazing with a nice array of options. Kevin was a wonderful host and was the most helpful host one could get. Thank you 😄

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Kevin . 2023-11-13

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I was just for a jump, but the food was excellent

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Marián Slavik . 2023-11-09

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The food wasn't bad, but my colleague got the wrong burger and we had to sit extremely tightly against the wall, the woman sitting at the next table bumped into me

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No Name . 2023-11-01

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(Very Good) Excellent restaurant if you want Latin cuisine, very fast, available and close to the center!!

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Oleg Torchio . 2023-10-30

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It's wonderful, the staff is lovely, the place is beautifully decorated, the food is delicious and the prices are quite reasonable for Zürich. The cocktails and mocktails are delicious and the bar downstairs is great. There are several members of staff who speak Spanish. As an additional point, they have WiFi.

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Natalia C. . 2023-10-29

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We just had something and I want to highlight the excellent attention of the girls, especially Marta.

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Mercedes Alba . 2023-10-15

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Very very slow service and long wait for food. Most things frozen products that are fried. Only the fajitas and the ingredients made a fresh impression. The burger is dripping with grease and the fries are soggy. Papa Joe's always comments that the prices are reasonable for Zurich. That may be true, but they are not adequate for what you get.

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K M . 2023-10-14

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Unfortunately we had very unpleasant experiences in our PJ today. - We (2 people) were at the restaurant at 11:55 a.m - At the time the food was ordered (12.05 p.m.) there were a total of 9 guests in the restaurant - Unfortunately the waiting time was terrible - our food wasn't brought until 1 p.m. - we wondered how long it would take once the restaurant was full... - My ribs were okay, but unfortunately the sauce was very dominant and completely masked the taste of the meat - The meat of the burger (beef loin fillet) was already past the shoe-sole stage in terms of cooking level and was therefore as tough as leather and inedible. - When we asked for a conversation with the boss, neither the boss nor his deputy could be put in touch with us - someone from the staff took up our negative points and promised to pass them on to the boss. This unfortunately results in a very bad impression of this restaurant. From previous visits I know that the quality is better and faster.

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Ulrich Pfenninger . 2023-10-13

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We were well received and the food was good. The setting is nice. No complaints

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Sébastien Genet . 2023-10-07

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We ate well. The waiter was friendly and helpful. I found the prices slightly expensive.

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Timothy Da Costa . 2023-10-06

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I eat at Papa Joe's every now and then. This time, however, the service wasn't particularly attentive. Ordered fajitas for 2 people and got the same amount of sauce as for 1 person. It's almost impossible to reorder if the service never comes. EVERYTHING food was ok. Since I couldn't eat everything, I had my leftovers packed up. At home the next day, while preparing it, I was shocked to see that it wasn't just leftover fajitas from us. Fries, SNACKED nachos, etc. We didn't have fries or nachos that evening. I asked for an opinion and have not received an answer to date. I expect a certain level of hygiene from a restaurant! Above all, we left around 100.- lying around Not exactly cheap food for what you get

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Ramona Schilling . 2023-10-03

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Place was great… for someone who like tex mex but not for Mexican Mexican.. place has vibes of south of the USA.. I am sure if you are American you will feel home with this.

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Uma Tiwari . 2023-09-29

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Due to the waitress's language difficulties, the ordering process took a long time. Although one of the burgers was ordered only with meat and cheese and specifically without fried onions, we got the burger with fried onions. She even wrote it down on a piece of paper. The place was half full. Nevertheless, we didn't get the burger as ordered. A new burger then had to be prepared, which only came when one of us had finished eating. The bill was 74 CHF for 2 burgers with fries and 2 drinks. For this price you are well served everywhere else in Zurich.

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Cem Yamakoglu . 2023-09-29

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The service was extremely courteous and the food turned out to be very tasty. We even received a delicious brownie with a sparkling sparkler as a special birthday gift.

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Lollipop Lollipop . 2023-09-27

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Avoid at all costs. It is rare that I don’t finish a plate I had to do so twice here. After an unjustified 45 minute wait, in the restaurant that wasn’t even close to capacity, one of their specialties the chicken potato finally arrived with the potato undercooked, the chicken overcooked and everything drenched in Béchamel sauce and cheap Tex-Mex cheese. The dessert wasn’t any better their red velvet cheesecake was hard as a rock tasted like it was days old and the cheese was expired and sour. The lemons in the drinks were also in there fridge for at least a month. The final nail in the coffin was the lollipop that they gave after the bill, it tasted like it was from the 20th century. This is the first Tex-Mex place that didn’t sell margaritas. The decor was overwhelming and cluttering with random images that had nothing to do with Mexican or Texan culture. In conclusion: terrible overpriced food, long waiting times and unfitting and distracting decor. AVOID THIS PLACE AT ALL COSTS!!!

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Timeline Yt . 2023-09-23

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As an American traveling we wanted to try the food. The theme is 100% accurate! I loved all of the decor and the gallery walls! The hamburger was delicious and way better than in America. The Cesar salad was the best one I have ever had. It was filled with Parmesan and real bacon! It was a delightful experience, thank you so much for a fun twist on American food!

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Sunny . 2023-09-22

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Great service, you can tell you enjoy the job! Eaten very well. Cozy atmosphere... but reservations are usually very full.

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Simi Mötteli . 2023-09-14

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One of the best restaurants in Zurich. Very cheerful decorations, music not too loud as opposed to other restaurants.

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Oana Osanu . 2023-09-12

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Kevin is an amazing server. Amazing service

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Ariff Mesari . 2023-09-11

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The food and Kevin is fantastic!! My friend and I had a great time ! Thank you ‘

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bella lee . 2023-09-11

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Very tasty but unfortunately a bit expensive but that is due to the good quality of the food

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Kimmo Jansa . 2023-09-08

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Really good restaurant 10/10 just the prices are a bit too high but otherwise perfect

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Melvin Durrer . 2023-09-08

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One of the coolest places, with an awesome staff. If you are looking for good food with a great atmosphere then you are looking for Papa Joe’s. Ask for Kevin!

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Nadia Dukes . 2023-09-05

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Great atmosphere and nice service!

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Sacha van Drunen . 2023-09-04

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Very good attention, good food and very good service, I would repeat without thinking about it.

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Sergio Dolera . 2023-09-04

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Food tasty but rather expensive.

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Honest Reviewer . 2023-09-03

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A great place to go as a family, with your child or alone. The food is very delicious. When you step through the door, it's obvious you've arrived at Texas Mexican cuisine. The interior decoration and the music playing are enjoyable. We had a great time with my wife and daughter. There is a high chair. The waiters are polite and attentive. Since it was our first time trying it, I wanted to try the combo special. The Rib was cooked just right and the ingredients that came with it were delicious. It was a very enjoyable plate that I will remember. The cheeseburger was delicious, but not amazingly so. In general, visit PapaJoes's, a Texas Mexican cuisine restaurant located in the center of Zurich, which is a must-try.

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Emre OZCIL . 2023-09-02

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Thank you Marta for the great service! If I could I would give 10 stars for the service. Food 4 stars - chicken fajita tasted great, cheeseburger was ok.

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Alex Rausch . 2023-09-02

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The food and ambience is very good. Can be recommended.

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Melissa K. . 2023-08-30

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Great food and wonderful evening 👌

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Davide . 2023-08-27

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I had a blast, a real pleasure. Everything met my expectations and the service was very friendly. The magnificent decoration

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Justine Udressy . 2023-08-22

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Kevin the best waiter and Latino🫡 Cheap and good food for Zurich👌 My only complaint is that stars are needed to rate the friendliness of the waiter. So raise Kevin's salary!

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Matt Ch . 2023-08-21

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I am from Costa Rica, I have been in Europe for 3 months, traveling around several countries, and I have not found or received service as authentic as the one that Kevin, an employee at Papa Joe's restaurant, has given us. In addition to the delicious food, we received excellent service. Incredible attention. Real employees like Kevin are needed in all stalls, establishments and restaurants in Zurich or Europe. Always friendly and willing to help and comply with our requests. Kevin, Thank you very much, from Costa Rica, the best country in the world for excellence in Customer Service. I am from Costa Rica, I have been in Europe for 3 months, touring several countries, and I have not found or received a service as authentic as the one that Kevin, employee of Papa Joe's restaurant, has given us. Besides the delicious food, we received excellent service. Incredible attention. Every restaurant in Zurich or Europe needs real employees like Kevin. Always friendly and willing to help and comply with our requests. Kevin, Thank you very much, from Costa Rica the best country in the world for excellence in customer service

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Honey María Del Mar Chaves Hernández . 2023-08-21

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Excellent service and quality👌🏼from the waiter Kevin, very friendly😊.

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Paula González . 2023-08-21

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They have the best waiter at papajoe's, the best service so far in all of Europe, friendly, deserves a raise😁 up Colombia!!

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Emely Hernández . 2023-08-21

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It was a super good lunch, with the food 10/10, with the super spectacular and beautiful atmosphere, plus the service that was wonderful with its kindness and the joy that the waiter Kevin served us.🤩

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Julia González Hernández . 2023-08-21

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Always delicious, short trip into the city

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roger baer . 2023-08-20

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Excellent attention. The atmosphere is very friendly, our waiter, Kevin, made us feel at home. And the food is very delicious. Thank you 😊

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Eliana Avila Martinez . 2023-08-19

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Nice atmosphere, tasty fast food and friendly staff. More affordable prices comparing other restaurants in Zurich! I would only prefer more onion rings than tortillas when I’m ordering onion rings ..

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S. S. . 2023-08-19

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We had a great time at Papa Joe’s, the food was good and abundant and the service was specially remarkable. Marta was our waitress and thanks to her we had a great experience. One of our friends was celebrating his birthday so she help us preparing a celebration and providing a great service with an amazing vibes and attitude. Don’t hesitate to go!

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Martin Lantero . 2023-08-15

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To go with friends, family or alone. Central and super appetizing food.

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Paqui Sanchez . 2023-08-14

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In my opinion, the food is a horror, everything tastes like chemicals just warmed up and you have to wait almost an hour. Quality is something else but it doesn't matter that's how it is in Zurich. For the amount of money you pay, you only get waste

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Ralf da Silva . 2023-08-12

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Kevin, Angelina and Dulal, were so great! They provided such a great service and time to me and my son! Very kind people. Yes, the Food was amazing. Love everyone there! Must go!

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Dee Memon . 2023-08-08

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Papa Joe's is always worth a visit! The food was delicious, the service was friendly and the atmosphere was simply "Joe's".

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Maria-Isabel Bruni . 2023-08-05

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I have ordered cheese burger with fries, the fastest prepared burger in my life. The food came very fast and the staff were friendly, we had early lunch so we were the first group right after opening

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Abdulla Al Zaabi . 2023-07-31

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The food was very delicious and the service was great Marta was very nice, a 10

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Claudia Montero . 2023-07-31

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Food didn't taste good at all, maybe it wasn't prepared with fresh ingredients or warmed up 👎, the waiter was also rude and not friendly, wouldn't recommend this restaurant ❗️

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Bettina Brechbühler . 2023-07-30

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Very late and burnt food needed 😡but SERVICE boss was very nice and very nice woman 😉🫠👍💐💐💐💐

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Marina Huwyler . 2023-07-30

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American bar food: we call it feel-good food because the whole family is in a good mood when we eat here. The food is delicious, the service is attentive and the restaurant is well organized. If you ever need burgers, fajitas and spare ribs, this is the place to do it.

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Joe Mayer . 2023-07-30

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The only thing that saved my dinner was the friendly service lady Angelina with her hospitable manner Food: My Mexican menu only had the name "Mexican".🤫

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Elvira Hoffmann . 2023-07-30

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Incredible service from Martha and Kevin, super people and excellent waiters, 100% recommended Delicious chicken and beef fajitas The beer is very good too. Please go eat there and look for Kevin and Martha, you won't regret it.

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Alejandro Rodriguez . 2023-07-24

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Poor food Fajitas with shrimp, counted 3 shrimp Fajitas with meat, 100gr. Peppers not sautéed but raw.

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Luigi Albanese . 2023-07-24

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Great American food restaurant with friendly staff. Chicken fajitas and chicken nuggets were excellent at good prices. The inside was very warm temperature but everything else was excellent.

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joshua lord . 2023-07-23

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Unfortunately I have to give 1 star! You didn't deserve it! I have never experienced anything so unfriendly and arrogant! Send your worst enemies there! But even I feel sorry for them...

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Wi Fe . 2023-07-23

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Food good. Service good, thanks Mohammed. Atmosphere, quirky and fun. Cons Too hot Too hot A bit expensive Also, renovations taken place.

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Micheal Matthee . 2023-07-18

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The overall package was really great!✨️ I celebrated my birthday with my ladies🍾🥂Even though it was crowded during the week, the location was friendly, despite the hectic pace, we were served in a friendly manner, and the waiter also took a moment to taste the wine. If you like light action, go out for Mexican food with friends and have fun, I can really only recommend it🎉🎊🥳not for quiet, quiet people😁

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Sany Karalic . 2023-07-10

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Great ambience, poor service, food not really convincing... kebab stall quality

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Tobias Bircher . 2023-07-08

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