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2,9

Based on 101 opinions

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Nº 311 in 630 in Luzern

Score
OpinionsNoteGoogle1.4684.1

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Aggressive bouncers, poor German speakers, let customers in as they please. In order to have a nice evening, I can't recommend this location

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Mirko Giermann . 2024-03-24

MORE AT Google

Staff were so friendly and helpful. Amazing cocktails and amazing vibe inside. It was dead for us since it was a Sunday so I imagine it does get very busy but we enjoyed the peace and quiet. Lovely place to drink.

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Frazer Wilson . 2024-03-12

MORE AT Google

Mega disappointing… Never seen such a rude bouncer. Firstly, don't let groups in and suddenly think you need a reservation if you look too foreign. One of them said he would go straight to my friend and threaten him for no reason. Never seen anyone do their job so badly. Pure disappointment...

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leannxy . 2024-02-25

MORE AT Google

Helga served us brilliantly in the bar this evening. She was very friendly, attentive and competent - I have never experienced a waitress who memorized 9 different drinks so easily without writing down the order. Thank you Helga!

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Thomas Egli . 2024-02-20

MORE AT Google

It's rude that you don't let members of the Swiss army in

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m . 2024-02-10

MORE AT Google

Beautiful, centrally located location in Lucerne, the service is just average and the security staff has become absolutely unprofessional, in earlier times this was really better. It would make sense to invest in qualified and professional security personnel, as this would contribute to an improved business card.

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N. L. Andi . 2024-02-08

MORE AT Google

The blonde lounge staff, incredibly unsympathetic and unfriendly, shoves guests and screams at them. By God, get a job in the office if you don't work interpersonally...

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S. Madalena T. . 2024-02-04

MORE AT Google

Great location, but the prices are really high, even a soft drink costs 8.-!

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Marco Simone . 2024-01-28

MORE AT Google

Once upon a time there were real men and professional bouncers standing at the door, nowadays there are wannabe bouncers who have nothing to report at home and are trying to show at the door that they have said so, for me it doesn't matter The good times in the Penthouse are more behind me, but I really feel sorry for the new generation because it is really one of the best bars in Lucerne, and the operator doesn't even notice that a lot of things are going wrong, Penthouse will always be full and things are going well even without me and my generation, as long as there are people who reserve a table to get in. Nobody can force me how or where I spend my money and spend my free time.

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Baba Baba . 2024-01-27

MORE AT Google

Top location in Lucerne. Very nice service. The group probably ate 5 bags of free chips. Whenever I'm in the area for work it's always worth a visit :)

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Laurin Leidinger . 2024-01-26

MORE AT Google

Rooftop bar at the Astoria Hotel, the Penthouse, view of the Pilatus mountain and city. Ideal for your parties, on the Terrassa in summer and, have great time with friends or just enjoy the view. Excellent service and the food too. If you are going, better to booked a table before! This is the place to be, thank you! I will be back ASAP #B4YOUDSICOVERY

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Philippe Beucler . 2024-01-14

MORE AT Google

was there for the first time. very cool.

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Theres Spahni . 2024-01-13

MORE AT Google

Was nice.. Had delicious aperitif pastries Unfortunately a bit cold, but otherwise good

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Chris Lūönd . 2024-01-13

MORE AT Google

It's an upscale bar, more for seated groups. They server very good drinks and they have canapes brought around for free. The drinks are pricey but good. Great place to meet friends for a chat

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David “Hebari” Taylor . 2024-01-05

MORE AT Google

Aetonia the service from this girl was the best health to all

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Antonis Kotzakos . 2024-01-01

MORE AT Google

New Year's Eve party in the penthouse was awesome! No long queues, friendly service (lounge), very good DJ, perfectly varied music - great! Thank you!

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Pascal Rugoletti . 2024-01-01

MORE AT Google

Celebrated New Year's Eve in the penthouse! Antoniaaaaaaaaaaa provided a great service :))))))))!!!!

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Dastin Sihite . 2024-01-01

MORE AT Google

Music from 2010 is anything but good and current...disaster!!! When we were at the table (2 women) we had to leave it despite consuming and we had full glasses because they are now giving the table to someone with a bottle. I find it absolutely not right. You don't need it. So invest your money in a professional place where the focus is not just on the Provit.

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Bella Krieger . 2023-12-30

MORE AT Google

Had Christmas Eve drinks and small bites here for a large group - phenomenal service and quality from Antonia! She was very attentive to our table and made it a wonderful experience. Food was delicious and drinks were perfect. Would strongly recommend - we’ll definitely return again!

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Caitlin . 2023-12-25

MORE AT Google

Great service and very friendly Staff. Best club in Luzern Helga is great

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renato spahiu . 2023-12-24

MORE AT Google

Highly priced, but with a nice atmosphere, especially in the lounge area

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P. B. . 2023-12-24

MORE AT Google

I have never experienced anything like this in my life! On Saturday December 16th, 2023 my girlfriend and I wanted to go to the penthouse. We've been there several times and have never had any problems or had any kind of negative impact. We weren't drunk, loud, or noticeable in any negative way. We were appropriately dressed and there was no reason to allow two 24 year old women into the penthouse. STILL we were turned away at the door without any explanation. All other people, including entire groups of men and other people, were allowed through without any problems. The only difference was that we spoke in Serbo-Croatian and the bouncer heard this. It's not my problem, put people at the door with any personal ego problems who can't do the job properly because of their complexes. This is pure discrimination and absolutely disgusting behavior from their bouncers. My friends just like me will no longer spend our money in a place like this. You would think that you would expect better from a place like Penthouse - probably wrong. But be sure that some Google Reviews readers will also agree with me. Such discrimination is TOTALLY out of place, especially in Switzerland, and no normal person can tolerate it.

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M B . 2023-12-18

MORE AT Google

Reserved.Arrived. Rejected. Very disrespectful staff, no understanding. Also, the bouncer called me an “ugly woman”!?

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Rahel Brunner . 2023-12-17

MORE AT Google

The best host “Helga”!!! Always very nice, friendly and welcoming to all guests. She doesn't make any distinctions, even in critical situations. She remains polite, friendly but above all decent🙏🏼 it's great how you do it!!!

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Patrizia Esposito . 2023-12-17

MORE AT Google

Good atmosphere, convenient travel near the old city Near Lucerne train station Suitable for tourists and local people.

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Seenachari Lyn . 2023-12-03

MORE AT Google

Last night we were there for celebration of our friend birthday party, we reserved for the table it’s very nice place and the best service, thank you so much Antonia for take care of us it’s was amazing, we love it, I recommend this place if you guys looking for a place to celebrate for your special time, we’ll be back soon

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มาฆะพันธ์ ศรีภูมิภักดิ์ . 2023-12-03

MORE AT Google

The ambience is great! I'm just wondering how long the "STORE" lasts? Please invest the money in the technical staff. The bouncers only let men in if they buy a bottle. Otherwise, you won't get in if you don't have a female companion with you. Even if the club is empty, say it is full. I really wonder how much longer. I also noticed that there was no response from the owner to the negative recessions, only to the good ones. Probably shows the image. Get well soon - never again!

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jeton jasiqi . 2023-11-25

MORE AT Google

Absolutely the best experience I have ever had. I would never recommend another destination in Lucerne. Thank you for a wonderful time!! Bruna, Jhay, Jasmine and Raul are the best!!!!

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Jack Bartlett . 2023-11-21

MORE AT Google

It's sad... As a group of men (2-3) there's no entry... BUT IF MY BUYS A BOTTLE, EVERYTHING IS OKAY? You are forced to buy a bottle… Where is the logic? Not the same as before… you shouldn't support it. Pure chicanery!

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S G . 2023-11-12

MORE AT Google

Elegant & chic for the weekend!

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Diana Gimigliano . 2023-11-02

MORE AT Google

It was very unfriendly today other men were not the dark-skinned, he is always friendly and greets and nice but what we experienced today was pure catastrophe and not friendly! We missed the dark-skinned one and the other one! Upstairs, when they're standing at the door, they attack customers very disrespectfully. How can you explain that to me?

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jelly berry . 2023-11-01

MORE AT Google

We were able to experience a great bachelorette event in the penthouse in September. The reservation page for the cocktail course left many questions unanswered about what to expect; BUT we were very positively surprised. From the reception, to the proceedings, to the drinks, everything was well prepared and carried out with a lot of heart and humor. Our bartender Vincenzo impressed us with his in-depth cocktail knowledge and cleverly used his charm and wit to give us an unforgettable evening. We can highly recommend the cocktail course in the Penthouse. That was really fun! Many thanks to the Penthouse team.

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Denise Di Cicco . 2023-10-25

MORE AT Google

We had an absolutely fantastic time with you! Huge thanks to the entire team at Penthouse Lucerne! But especially to host Helga Rutrecht! She combines competence with humor, as well as entertainment and professionalism at all times! Thank you dear Helga for the most beautiful and best evening ever 😊 see you again soon...

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Daniel Dörrer . 2023-10-18

MORE AT Google

I recently had the opportunity to visit Penthouse Lucerne, but unfortunately I can't report any positive experiences. The service was extremely disappointing and the bouncers were extremely unfriendly. As part of a group of men, we were forced to order two bottles to even gain entry. The evening began with an unpleasant encounter at the entrance. The bouncers were extremely rude and seemed to have little interest in welcoming us. Instead of a friendly greeting, we were immediately confronted with the requirement to order two bottles in order to gain entry. This felt very uncomfortable and gave the impression that our presence was only wanted because of our financial contribution. Unfortunately the bad experience continued as soon as we got in, we had to wait 10 minutes until someone sent us upstairs and we got our table. The bouncer yelled at us to wait here and not go upstairs. All in all my visit to this bar was extremely disappointing. The unfriendly service and the requirement to order two bottles to gain entry had a negative impact on the evening. Unfortunately I can't recommend this bar and I personally won't be coming back.

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Cheidem . 2023-10-14

MORE AT Google

Cool place, was there with my junior.

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Rolf Markus Baumann . 2023-10-09

MORE AT Google

2nd visit: August 2023 NO MORE!!! Of the 4 bouncers, only the slightly smaller man (compared to the others) is actually somewhat nice. You definitely experience DISCRIMINATION here. We (mixed group: m + f) were told that we had to make a reservation. The group after us (young screaming women) were allowed in without a reservation. I found that very unfair. Again I had to let my group persuade me to stay when they asked the other bouncer to let me in. Drinks: COCKTAILS are really bad! I didn't like it at all. Price-performance ratio is very, very poor (exorbitant prices). Drinks too overpriced! Ambiance/dance floor: I thought the ambience was nice the first time. But it's just narrow, confusing and confusing. If you don't know your way around, you don't even know where to go. And I'd rather stay at home than dance there. There was zero space!!! From now on I know that I will never be persuaded to go there again! Definitely “NO place to be”!!! 1st visit: March 2023 Nice ambience BUT VERY Cramped!, good music, the prices for the drinks are ridiculous because the cocktails don't taste good at all. The dance floor was very crowded and you couldn't move properly. What I don't like at all are the bouncers; the judgmental looks! There were four of us and yet he let the two women in first and stopped the two of us (men), hitting me on the chest or pushing me. I only felt compelled to go in because of the company. I don't have to go to a place where I feel like I'm treated like that. Therefore only 2 stars! Without these bouncers 3-4 stars would certainly have been possible!

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Haran Kuru . 2023-10-07

MORE AT Google

▫️ Great Terrasse ▫️ Expensive drink ▫️ All age people

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Catherine TRAN . 2023-09-27

MORE AT Google

Unfortunately the club manager (Fabian) is very incompetent and you can't have a conversation with him even though you reserve tables. We were expelled from the club because of a trivial matter without any argument. It's a shame because the bouncers are very competent and helpful, whereas the club manager is hiding behind them. Sad but true! Left over 400 chf in the store!

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Benni B . 2023-09-24

MORE AT Google

If you're looking for a good night for drinks and dancing, this is the place. Good music, good drinks, good atmosphere, unique bar/night club. Really clean and the staff are friendly.

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NikVGiannotta . 2023-09-21

MORE AT Google

Our company event in the penthouse was great! Everything was very well organized & we were able to enjoy delicious Asian food (large selection). The ambience was wonderful, be it the roof top terrace (with a view over the roofs of Lucerne) or the bar (with DJ & dance floor). The staff were all very friendly and attentive, sometimes almost “too attentive”, so that the wine glasses were cleared away a bit quickly as soon as you left your seat for a moment ;) I can only recommend the penthouse & thank you for the great evening. I'll definitely come by privately soon!

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Jennifer Hohl . 2023-09-20

MORE AT Google

Very arrogant and snooty. You can't get in despite the flash. Telephone call very short and cold.

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Dardan Ahmeti . 2023-09-16

MORE AT Google

Super friendly staff, great atmosphere!! Can be a little crowded at times, but I think that's cool! Despite the many customers, the service is quick and friendly.

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Fynn Iten . 2023-09-15

MORE AT Google

I've been visiting the Penthouse for years in the hope that good music will finally be played. The ambience and furnishings are beautiful but the constantly bad music ruins everything. The prices are also a bit high.

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Kim . 2023-09-11

MORE AT Google

Great bar and location, the staff are all very friendly and understanding, and the cocktails all taste delicious.

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Tania Lopez Manjon . 2023-09-10

MORE AT Google

The Penthouse Luzern is a great bar in Lucerne, you can simply say the best in the area, the staff is very friendly and very attentive, always looking at every little detail, especially the employee Tania, she is very well placed, helpful and friendly. Helga, the club manager, was also very helpful, decent and very friendly. Fidel porters are very reliable and friendly. The music is very varied and great, the cocktails taste so delicious, I can only recommend it.

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Manuela Krasniqi . 2023-09-10

MORE AT Google

Great place for a group to start the evening. There is no need for service to respond to individual invoices. This must be accepted, without side comments or facial expressions.

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Remo Tenisch . 2023-09-10

MORE AT Google

Every 5 minutes a different waitress came and asked if everything was ok, too annoying. We had also ordered two pizzas and an appetizer platter, the serving daughter asked again specifically whether we really only wanted one and we really said only one. When only one plate came, we didn't realize that there were two plates until we saw it on the bill. The worst thing: there wasn't any veg food on the plate so I couldn't eat any of it and still pay 70.-. Terrible, I'll never go there again.

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Suzana Vasic . 2023-09-07

MORE AT Google

I was a guest there very often. I like the location. But the service staff is a disaster! Sometimes you stand at the bar for 20 minutes and you don't even get noticed. We were annoyed and just watched and didn't say anything and then all of a sudden there were cheeky comments about "how there are other bars" (totally unfriendly) and a woman with pink pigtails literally pushed me to the side! I almost fell over! Unbelievable behavior like that and that a person like that still works there! Instead of telling me that I'm in the way, she pushes me away like a crazy person and insults me. Everyone was unmotivated and unfriendly. No wonder the penthouse isn't so full anymore. With such service! Very unfortunate. It used to be packed and we never had any incidents like that. We definitely won't go there again. That was the last one. Very disappointing.

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Elle P. . 2023-09-04

MORE AT Google

Ladies and gentlemen, I feel it is my duty to record my recent experience at the Penthouse Lucerne, a noble establishment that is inextricably linked to the prestigious Astoria Hotel. I expected my company and I to be politely received in this oasis of sophistication and elegance. Unfortunately, I cannot claim that this claim has been fulfilled. As soon as you took your first step over the threshold, you were struck by the bouncer's aura, which was as uninviting as possible. To my horror, I learned that entry into this noble establishment was subject to the requirement of ordering three bottles of alcoholic beverages. This request seemed extremely strange to me and my illustrious company, given the preferences of some of my accompanying friends who are not committed to alcohol consumption. After a short communication with the organizer, during which the bouncer spoke, I felt compelled to discuss the situation myself. Unfortunately, my polite request was abruptly interrupted when the bouncer said, "Hello, I'm speaking!" used to answer. Eventually we were admitted into the hallowed halls, but only on the condition that we purchase a non-alcoholic bottle for the same price. This seemed quite strange to me and my wealthy group, given our financial ease. I consider it essential to mention that financial worries have no place in our experienced group, as we all have above-average incomes. Expectations for an established establishment like Penthouse Luzern are high, and we expect service that truly reflects the level of elegance and moral integrity. Unfortunately, I regret to say that my experience did not live up to these expectations. A more respectful treatment of guests and a more ethical approach would undoubtedly have been more appropriate. It depresses me deeply that financial interests seem to take precedence over maintaining decency and good behavior. I sincerely hope that the morale and service at this venerable establishment will change for the better in the foreseeable future in order to preserve the impeccable reputation of the Astoria Hotel and the Penthouse Lucerne.

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Marco Helfenstein . 2023-09-03

MORE AT Google

Great bar Loved the music so much 🧡

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Irina Branoiu . 2023-08-29

MORE AT Google

Dancing with amazing people. Stylish and high society. Beautiful club. Great DJ

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İsmail Aras . 2023-08-26

MORE AT Google

Nice cocktails the strawberry daiquiri was good but the music was übercringe!

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Stephen Roberts . 2023-08-19

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There was nothing going on on Friday and the DJ wasn't particularly good On Saturday we were rudely turned away at the door unless we bought a bottle for 120 CHF Drinks are very expensive Cobwebs in the outdoor area on the lighting 🕸️

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Leon H . 2023-08-14

MORE AT Google

A bar with a discotheque in a well-kept style The whole thing takes place on the top two floors. I always enjoy coming back here.

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Stefan Jelinek . 2023-08-09

MORE AT Google

Extremely overpriced, which is a shame. I'm just going for a drink 🍸

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Wälti laura . 2023-08-01

MORE AT Google

Nice atmosphere thanks to the great view and the pretty interior

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Patrick Stadler (Bublein) . 2023-07-05

MORE AT Google

cozy atmosphere (Helga has the shop under control)

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lukedrewbieber . 2023-07-01

MORE AT Google

Very good experience, I recommend it. Excellent atmosphere and good music.

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kevin garcia . 2023-06-18

MORE AT Google

Very busy, almost all the tables are "reserved"

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Staria Joseph . 2023-06-03

MORE AT Google

Good view from the terrace. Friendly service.

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Stefan Finsterwald . 2023-05-28

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Bouncers are too arrogant and according to their mood they let you in. It is no rarity that they tell you it‘s full inside and then let 5 girls in. If you are lucky they will tell you: „get a lounge a we will let you inside“ - when you ask if the club is on fire they will guarantee you this but is not the truth. Location + facilities are nice but such behavior at the door made me to never ever step in a foot inside again. IT‘S ALWAYS A DISCUSSION AND LIES AT THE DOOR.

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Hariesh Subramaniam . 2023-05-22

MORE AT Google

We visited twice. Once a week and once on the weekend. It's a nice place. On weekends it is very serious, with staff accompanying you from the front door, across the 7 floors, to your table. >A big point of criticism is the security staff who are very easily irritable. We felt very uncomfortable several times!!!< It's best not to look at them. We remember at least one waiter (Daniel) as being very friendly and providing good service.

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Christopher row . 2023-05-21

MORE AT Google

Very complicated bar. Only wise people can think about it.

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Fs . 2023-05-14

MORE AT Google

I'm in the penthouse right now. Ambience great, music flop. Please hire another DJ. Songs like in a World Cup or what you listen to on SRF radio.

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Izejrov Izejrovski . 2023-05-13

MORE AT Google

Penthouse is a cool location in itself. However, sometimes too crowded. The ventilation should be turned up higher in such moments, otherwise the dance floor will stink. I think 21 francs for a Hendrix Tonic is a lot! 18 francs would be a normal price...

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Dounia .rania . 2023-05-08

MORE AT Google

Bad service, reserved for 8 people and got 4 chairs. When we asked, we were treated very rudely. Bouncer very rude and aggressive. You shouldn't be treated like that. Just disappointing.

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Pablo Etter . 2023-05-07

MORE AT Google

We wanted to celebrate a colleague's birthday. Unfortunately we were very disappointed. We reserved for 8 people but only got 4 chairs. Unfortunately, when we asked the staff for more chairs they were very unfriendly. At the beginning it was said that unfortunately it didn't work, but it wasn't until we spoke to the HR manager that it worked. However, she was also very cheeky to us at first (she asked us if we had never been to a club before, as if it was normal if you reserved for 8 to only get 4 seats.) and didn't want to see her mistake. Unfortunately, the bouncers were also very aggressive and kicked the birthday child out without explanation after we bought bottles for 400.-.

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Mona Schnetzler . 2023-05-07

MORE AT Google

Had a successful evening. In addition to the good service, I liked that there was a lot of security staff in the club on Saturday.

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sen sensei . 2023-05-01

MORE AT Google

Versuchen sie es gar nicht erst. If you have an absolute disk drive, you will have to turn on your back, you will have to change your device or you will have a Launch button, the old Geld kostet. Otherwise, the diesel engine will be installed with the Türsteher haben. Don't even try. Men are absolutely discriminated against in this place, you only get in if you go accompanied by women or book a launch that costs a lot of money. Or if they have the same nationality as the bouncers. Don't even try. Men are absolutely discriminated against in this place, you can only enter if you are accompanied by women or if you book a launch, which is very expensive. Or if they are of the same nationality as the bouncers. Non provateci nemmeno. Gli uomini sono absolutely discriminati in this locality, if it comes solo or if it goes accompanied by something or if it takes a note that costs a bag of soldi. O se hanno la stessa nazionalità dei buttafuori. Nor lo intents. Men are absolutely discriminated against in this place, only if they are accompanied by women or have reservations that have much more money. O si tienen la misma nacionalidad que los porteros.

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Diego Huerta Huerta . 2023-05-01

MORE AT Google

Horrible. The first time around, bouncer said venue was full on a Saturday for a party 4. We went back an hour later, bouncer said he would let one girl in, not the rest. Make no sense. Go to Karol Korner instead, they are much more friendly and the best drink to get you lit.

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Ariel W . 2023-04-30

MORE AT Google

lots of fancy drinks in a great location🍸

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Donika Gjergjaj . 2023-04-23

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An amazing rooftop bar with a great staff that all make excellent cocktails.

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Whgille . 2023-04-20

MORE AT Google

Am disappointed! Rich people are clearly preferred. I had reserved a lounge by the dance floor for my friends and me. Up until the point where someone came to me and informed us that a regular guest wanted his lounge, which he always has. Wouldn't we be able to change the space? We were offered 7 shots (Berliner Luft) Thank you... The RICH regulars misbehaved COMPLETELY, ice cream was thrown several times and most of the XXL champagne was on my HAIR. When I pointed this out to the staff She told me: "Unfortunately there's nothing she can do about it." If you were a low earner you would have been kicked out of the club long ago. I understand giving one regular guest 1 chance more than the others, but they weren't even told that this behavior was impossible. So me and my friends won't set foot in the penthouse anymore! ~ When money is involved....... people lose their values~

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Zollinger . 2023-04-15

MORE AT Google

Place is a unknown gem in my opinion. Penthouse roof bar is not really have a panoramic view However Amazing roof top, Spectacular service, good drinks and priced, Superb decor for Lucern. Weekends are amazing, DJ is playing. week days still a good place after 8 pm. Manager Helga and the entire staff is 5⭐️s.

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Dennis Akkurt . 2023-04-03

MORE AT Google

Great views. Great chicken Satay. Highly recommend it.

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Connie BORNEMANN . 2023-03-22

MORE AT Google

Great location but totally overpriced

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Marco B. . 2023-03-13

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A great gathering place with lots of atmosphere and action. We enjoyed our brief visit. Hope to return one day.

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Pete Elder . 2023-02-17

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Always enthusiastic about the Penthouse & the employees there! The service is great, especially on the upper floor! You are served immediately and the lounges are also well looked after. Will definitely come back!

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Nicole Felder . 2023-02-16

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We wanted to celebrate my school friend's birthday yesterday, February 11, 2023. There were 5 of us in a lounge when the waiter came to serve us and asked us to take 3 bottles or we should leave the club, um okay?? We told him to call the main person to distribute the lounges, she also called so cheekily and said if we don't take the 3 bottles immediately then you have to leave the club... - Poorly served by the lounge distribution - Poor service from the waiters

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Hadergjonaj Shkembi . 2023-02-11

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Hello, I'm in the penthouse twice a month. But last night gave me the rest for eternity. As a Lucerne resident, I will never enter the room and will tell everyone I know. I wanted to celebrate my birthday, I reserved a lounge, and then the waiter came and asked us to consume 5, 3 bottles.??? Are you crazy?? When the manager came by calling me (Olga or Elga) and yelled at me to take 3 bottles immediately otherwise I would have to go out, it was absolutely too much for me! Never again!

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Gerti Beqiraj . 2023-02-11

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Amazing cocktails. Make sure to reserve a table for a Friday night

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Tabea Plattner . 2023-02-10

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Went outside, then back in to wait for my friends in front of the cloakroom. The bearded bouncer immediately stormed in and grabbed me and told me to go out immediately. Apparently he warned me (he probably mistook me). When he dragged me outside, I waited on the sidewalk. After 2' I leaned against the door at the entrance. He stormed up again and became violent again (dragged me away by the neck). Apparently you can't even wait on the sidewalk in front of the empty entrance without being attacked by the bouncer. So I waited for my friends at a distance of 3m from the building. After 5' he came back and asked if I could wait inside (he probably had a guilty conscience and realized his mistake). I politely declined and just said I didn't want to be attacked again for no reason. It's a shame, because the location would actually be great. It was definitely the last time there.

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Patrice Müller . 2023-02-05

MORE AT Google

Great afterwork bar or Sunday evening exclusively for over 50 😉

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Daniel Andenmatten . 2023-01-30

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I've never seen a place that the customer buys a Magnun, and refuses to pay before arriving at the drink and still fetch, myself, the birthday girl, the waters that were missing! I'm never going to set foot in this place again!

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Andréa Godois Schär . 2023-01-30

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Very chic place, with modern decorations. Super friendly and helpful staff throughout. Super good drink and dance music

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Sara Bonecher . 2023-01-28

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The security guard at the elevator this evening, shockingly, stopped all the guests who wanted to leave the restaurant due to his emotional behavior by one of his girlfriends. He became aggressive towards women and physically attacked me, shouted at me and couldn't control himself, even though I just wanted to use the elevator to exit. He prevented several people from exiting, almost causing an escalation. This behavior cannot be tolerated in Switzerland under security law. Attention everyone, security is very aggressive there!!

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Nadine Wüst . 2023-01-15

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A lot of people. If this is a club, then there should be an opportunity to dance. There is no such possibility, since there are a LOT of people. There is broken glass on the floor, sticky floor.

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Вита Бершанская . 2022-12-26

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We felt DISCRIMINATED Last Friday I was in front of this club with a colleague at around 10 a.m. There was no waiting in line, so we went straight to the club in a good mood. The bouncers stopped us and said that guests with reservations had priority. We should try again at 1 o'clock. Later we met two colleagues from my school days in another bar. The two of them told us that they then moved on to the penthouse and that we should come with them too. So we made our way to this club with great anticipation. The bouncers were waiting for us again in front of the club. The ladies got through without any problems, but my colleague was stopped. We thought the ladies belonged to us. The bouncers asked us each other's names, like we were being questioned by the police. We do not consider giving an answer to such an unprofessional and disrespectful question. We asked what the problem was, which resulted in the nice gentlemen turning us away. We feel discriminated against because of our gender. The two gentlemen with African origins should actually know what discrimination means. Now so be it. I can recommend everyone to prefer techno clubs because people there are in a good mood and it doesn't matter what gender you are. Thank you for reading.

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q937z . 2022-12-19

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The place and the atmosphere are beautiful, the music is good, with the 360 ​​rooftop it is perfect for smokers, 5 stars for that! Unfortunately, the old problems still exist. The bar staff are not always up to par, sometimes unfriendly and even arrogant, as if they owned the place. The bouncers, even though it's not an easy job, for many reasons, it still always seems to me as if they are nobodies during the day and then you suddenly want to act important as a bouncer. 1 stars for that! This feedback won't change much, as these problems have existed for over 20 years since I first visited. It's usually full, so the money is flowing, so why should the owner want to change anything? But thanks to my rating, one or two future guests may be able to better prepare themselves for what to expect. In summary: "The penthouse is always good for a visit now and then, regularly, no thanks." 3 stars for it!

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Hugo Alves . 2022-12-19

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Bad Service, we came to Lucerna for a weekend trip, we went to the penthouse yesterday (Saturday night Dec 18th 2022) we arrived and no one payed us attention, we asked a waiter if we could have a table and he just said “look around if you find something without a reservation sign on the table you take the table” so we did, we found a table for two without any sign of being reserved, pretty much all of the tables had a reservation sign. So we just had 2 rounds of overpriced gin and tonic ( 4 glasses =100€) when someone came and placed a sign over the table we were sitting at that said it was reserved for midnight, it was just 9:30 pm , we weren’t planning staying that long we just wanted to finish our 2nd glass as we just had bought it, then came someone, manager or waiter I don’t know, and said they were going to need the table at that moment since the party already had arrived and it was just 9:30pm! Two minutes ago the table didn’t had any sign. And so they removed us from the table with our 2 glasses of gin that we just had bought like 5 minutes before that. I just can say that in my whole experience with the reservations and politeness this place has the worst service!! Try to learn how to speak and treat your customers…. From the moment we arrived we were just told to look around and see if we get any luck…. And at the end after consuming 100€ in gin we were removed from the table because the “party that was meant to arrived at 00:00 came at 9:30” wow. BAD PLACE. Please spend your money elsewhere.

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Amy Madrid . 2022-12-18

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Nice space... music (more pop music style)... Environment... Quality drinks!

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Rui Tiago Silva . 2022-12-09

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Didn’t have a chance to patronise the place but the cozy place will give you the feel to be in it for a good meal and drink with friends or family. It opens till quite late . Will need to find time for this another day.

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Jamie [JKBS] . 2022-12-08

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Our exclusive party was great! Thank you very much for your hospitality, we would love to come back :-)

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Cis Konings . 2022-12-04

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Top location, cool drinks and great service

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Nils Berthold . 2022-11-24

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Casual penthouse bar on the roof of the Hotel Astoria. Increasingly full towards the weekend. Certainly a fixture in Lucerne's Nigjtlife for years. Always a starting or ending point for our party nights in Lucerne.

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Der Nachtwanderer . 2022-11-21

MORE AT Google

Cozy kind of bar well located on the roof with a nice view. I went there on a Thursday night. Cool atmosphere with good taste of music. Drinks were so good, i had a daquiri strawberry. Recommended from my side😍

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Jennifer Bou Eid . 2022-11-15

MORE AT Google

Bad service, very unfriendly staff, despite a reservation we couldn't enter the club because part of the group was already inside. After further discussion, we were allowed to enter the club on the condition that we consumed two more bottles, even though it was already half past two in the morning. This would be my first visit to this club. After this behavior of the employees I will never enter this club and for this reason I am writing a bad review.

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Selma Mujkic . 2022-11-06

MORE AT Google

After making a reservation in this restaurant, you have to wait almost an hour to be served. If you are lucky enough to be able to order, you will be told to order 2 bottles instead of the specified amount of one bottle, which is also unfriendly and arrogant.

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Danilo Di Cianni . 2022-10-31

MORE AT Google

Very good location! Best bar in Lucerne

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Melanie Sarah Peter . 2022-10-16

MORE AT Google

Great store, wanted to rent a lounge: "We insist on a female representation of at least 50% for all lounge reservations!" Unfortunately I don't have any female colleagues :( There's no birthday party now.

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Hidan Hidan . 2022-10-05

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