Sass in Lugano

Aperitif and dinner in this place in Piazza della Riforma in Lugano. Really central and easy enough location where you can even just have a drink after work. Dinner with first courses, without exaggerating, and we ate some excellent dishes, especially the asparagus ravioli. Attentive, fast and professional service.

We were “only” here for an aperitif. Service was very friendly. The location is great. We had a front row seat outside.

Great food, great service. We ordered fish, risotto and tiramisu. This is our first day in Switzerland and we are not yet accustomed to local prices - these three dishes and tea and coffee cost us 100 euros) But the food was so tasty that it was worth it

The food is good and the service is excellent

Staff always very kind and attentive.

It has potential but given the price it could offer more. Even “behind the scenes” needs to be taken care of

Alla, the perfect waitress in service. Luca the sommelier is in another category. Sincerity, criticality, sharing and passion that exude from this individual. Rare to meet such a humble yet strong and inspiring professional for the position he holds. If you love drinking, are not experts on technicalities and want an experience with wine, ask for him

Meat was not edible. Too expensive for such quality. Staff totally pissed off.

Cozy place, great service, special dishes

This is a great people watching spot in the best location of the center in Lugano. Great service. Great food and an overall great experience

Very good service and very fine food.

Food is excellent, so is the service.

One of the best restaurants in Lugano Center. In Reform Square. Excellent for lunch or dinner in the square.

Chic terrace restaurant right in the heart of Lugano (on the Plaza della Riforma...) with good food, good service and a good crowd... and as a well-placed "watching terrace" it's definitely A1!! ;-))

Delicious dishes on the menu, with friendly service. Beautiful flavors and well portioned. (Staff can sometimes be more alert to empty glasses)

Excellent restaurant Dish prepared, excellent and well presented. Helpful and kind staff. I have always found something on the menu to be vegetarian or they have adapted to my needs. A good choice of wine. The prices are quite high, but the place is located in the busiest and most central square in Lugano, so they are justified.

Exceptional restaurant in the central square of Lugano. Truly excellent food and staff prepared and ready to give advice. Prices in line with the place! To return

We came across this excellent cafe by chance… super friendly service, very polite and accommodating. Super attentive staff. When it was over 30 degrees in the shade, umbrellas and tables were positioned so that everyone could recover a little from the heat. Delicious snacks are served with the drinks. Here the guest is a king... 👍🏼 👍🏼👍🏼👍🏼👍🏼 keep it up. 👏🏼

High level restaurant. Waiters are really good. Good quality of food and price is equal.

Excellent cuisine and top notch service. AAA

Waiting forever for a café even though there were no guests there. Service underground. What a shame for the great location!!!

Apart from the initial welcome, everything would be 5 stars!

customer experience center Great for festivals

Very good food, a bit expensive and small, but very friendly staff.

Very delicious food and very attentive service. The restaurant is located in the center of Lugano, it is open all day and we did not have to reserve. Prices appropriate to the dish, of course, no matter how much it may seem like Italy, you are still in Swiss Territory and here are the prices.

Stupendous! Top wines and delicious food. Also exceptional service

Good experience, attentive staff, high prices!

Decent ristorante in Lugano with friendly service.

One of the most beautiful restaurants, pasta with shrimp is great

Today I had lunch here, smoked salmon to my liking, also the attentive and customer-friendly service. I'm used to a slightly narrower coffee but that's fine, unfortunately I forgot to specify it. I will definitely come back.

I don't recommend it. Whoever said it was delicious, may God forgive him. Just their service is excellent

Last time I was here with my friend who talked italian, the staff was very friendly and courteous. We even received biscuits for free. Today (2 weeks later, same waiters) I was here with my boyfriend, we both don't speak italian. The staff is ignoring us and very unfriendly.

Great place to eat. Very good, quality food. The waiters very attentive.

Very friendly, the service was 10. We went with a dog and they let us in with it without a problem. They offered him water and everything. The exquisite food. We followed the recommendations and were delighted.

Excellent location in the heart of Lugano, in Piazza della Riforma, in front of the Town Hall. Excellent service. You choose from a tablet, where in addition to the menu you can find interesting philosophical ideas. The Milanese cutlet I ordered was among the best I have ever eaten: not battered, therefore thick but made of tender 100% Swiss beef, with perfect breading and frying. Accompanied by tender oven-cooked new potatoes in their skins. Cozy environment. A place to feel good.

We often eat here! Service is very good! The dishes are fresh and beautifully served! Highly recommended!

Very good restaurant. Certainly slightly more expensive prices but good quality dishes. Very few dishes on the menu and few vegetarian options without fish. We ordered the charcuterie plate of the moment (be careful it's clearly for 2 but I was able to take the leftovers with me) the trout with polenta (very very good) as well as pasta with tomato and ricotta (simple but very well worked and good. A great restaurant that is worth it on the square in front of the lake.

Beautiful location in the middle of Lugano. Very nice terrace. Impeccable service and tasty food.

Very good restaurant location in the old town itself. The menu is only in Italian and English, not in German, which is strange, especially since it is an electronic menu. The staff only speaks Italian, but they are polite. The price of the food is too high for what is served. Tastes just as good.

Good and tasty foods with wine.

My partner and I were tourists in Lugano and we chose the Sass Cafè for lunch. We ate well, the service was not up to par, but above all the bill (different prices from those written on the menu). The Sicilian cannoli on the menu indicates the cost of CHF 12, but in the bill we paid CHF 14!... The water is cl. 50 they made her pay her weight in gold, CHF 4.80! It's okay that we were passing through and we're not local, but Incu....(ripping off) customers like this is really counterproductive, in fact we won't be going back again! Massimo from Lodi

The place is nicely decorated with a lot of statues and pictures on the wall. You have a good selection of wines to try. The food was tasty.

Especially the pasta is amazing

Sass is a place where you pay not only for the quality of the food but for the truly impeccable service. Few dishes, carefully prepared, tasty and served by specialized staff.

Excellent restaurant with great service

The food was excellent, the staff very friendly and accommodating. The furnishings seemed a bit special to me, but that's my taste. Otherwise tip top!

My best in town....as usual...NEVER wrong!!

Beautiful place for a dinner with Italian flavors from Switzerland Ticino. Thank you Eduardo for his welcome, his advice, his smile, his kindness and generosity..

The first thing I didn't like was the first time I sat down. He was making a fuss over my two cheeks. Suddenly, he changed his behavior and changed our coffee and came with a smiley face that was different from the first.

Excellent restaurant, excellent and very friendly service....prices from "piazza reform" (unfortunately)

Very warm welcome, beautiful terrace, a little disappointed with the dessert: but where did the apricot go?

Excellent restaurant with refined dishes Excellent cellar with good choice of wines. Excellent service Trained staff with exquisite courtesy. Adequate price. Definitely worth trying.

Always great there, be it for a meal or an aperitif. Simply elegant and cozy and excellent quality.

Admittedly the service was very friendly and they made an effort, but a lot of things didn't work out (the wrong food was delivered, the drink order was forgotten). The food wasn't lavish, you don't get full. The PokeBowl for 30.- was more of a small salad without anything that could be filling (e.g. rice). The tartare is served without spices and without toast. The rib-eye medium was served max rare. The food at the next table looked better, but that was just an impression. The wine selection is very good! Wouldn't come for dinner again, it's ok for a glass of wine.

Not great things for what it costs

Very good food, very high prices, nice location.

Truly a great restaurant/winery! Very friendly staff, and excellent dishes. The quality of the raw material is truly excellent. The wines chosen were also good (we took a Ticino Merlot). The only flaw (this is why I didn't give 5 stars), the vinsanto. From a restaurant/winery of this standing (where you still pay for the quality of the products), I would have expected a top-notch Vin Santo of excellent quality... An advice? Take a look at the Vin Santo Netttare Degli Dei (vinsantobrogioni.com), the best ever tasted and present in some of the starred restaurants in Milan and Florence (I personally discovered it at the starred IYO restaurant in Milan, but I know that it has also been present Aimo and Nadia, at Salumaio di Montenapoleone).

A great restaurant with a warm and pleasant welcome, without chatter and without fuss. Attentive staff and very high quality and very well presented dishes. To discover during your visit to Lugano. A big thank you to the whole team for the good meal and the beautiful evening spent in this establishment.

Nice place, courtesy and professionalism are at home and the food is excellent. Well done

Service is more Italian than Swiss, but classic. A super location to grab a bite or have a drink.

Top quality of food. Very nice atmosphere and friendly staff.

Excellent food & wine, reasonably priced, professional and friendly service. Would highly recommend!

Good food, friendly and professional staff.

Very nice Italian restaurant with very friendly service. Fine selection of authentic, mega-fine dishes.

One of the fun things about Lugano, is the many restaurants you can choose from, and we think we found one that stands out from the rest, and that is Sass Cafe Granted there is enough Italian restaurants in Lugano to choke a horse, and Sass Café is not necessarily Italian, it is more international and diverse, but the ravioli dishes they offer as well as the rest of their menu card is really something to enjoy. The service is outstanding as well as the ambiance of the restaurant with nice Jazz music in the background, go and enjoy.

I give one star but I would have given 0! A friend of mine and I (with 3 children) wanted to drink a coffee and we went to this place. The waiter (gentleman in his 50s) didn't even greet us. We asked him where we could sit and this waiter started pointing to all the tables saying "this is reserved, this is also reserved, that is also reserved" etc. Then I asked him which table was not reserved and he didn't even answer us anymore. We asked what his problem was and that we wanted to speak to the manager but he didn't answer us and continued to set the tables. Truly shameful service, could it be because he saw us with the children? As far as this waiter knows, we could spend and spend but I will certainly never set foot in there again.

Professional service, great food, great choice. Excellent wines, elegant service. Fine internal tables, veranda with excellent view of the passage of the square, excellent outside for an aperitif

It doesn't even deserve one star. Tagliolini with lobster, nothing special. Inedible 👎👎.

Good truffle tartare even a few slices of truffle would have been better. I ate it well, I recommend it

Let's say it this way: If you have money (or at least look like it) there will be great service and nice staff. If you are "poor" (I'm a student) it won't be very fun in this restaurant. You'll feel like you're not wanted and have low priority to the staff.

What a wonderful lunch 👌 We haven't been served so kindly in a long time, not intrusive but always present when needed. Then the food is top not too little not too much. Conclusion: always happy ⭐️⭐️⭐️⭐️⭐️

I do not recommend it, the options are few, and the food is substandard

Very nice restaurant. Very friendly staff and delicious food

Excellent wine restaurant in the parlor of Lugano (Piazza Riforma), worth stopping by

Very good food with very good service in one of the best places in Lugano. :-) I've never had a blueberry risotto in Germany...

An Italian restaurant with delicious and sweet food and seating overlooking the courtyard, a very nice experience Italian restaurant nice location Food are good and delicious Staff also nice

The food is good, but totally overpriced. The staff is only friendly and attentive if you order a bottle of wine with your meal.

Well prepared and cared for dishes. Advised

We were very disappointed. Very unfriendly staff, very expensive Aperol with little in the glass and the amount on the EC device wasn't even shown. Would absolutely not recommend it.

On the sidelines of the Stralugano, after an intense day working for the event, at 4.50 pm sharp I wanted to sit down for a coffee. The waiter, very unkindly, told me I couldn't because, and I quote, "we are preparing for dinner". Perhaps the whining of certain merchants to obtain covid compensation should really be reviewed. A shame!

Service, location and selected dishes are top quality

I wished I could give a good review. We arrived and asked if we could still eat with two. No problem! We saw two other tables being served and another table watching the menu card. The table was cleaned and dressed, we received the menu card. After 15 minutes the waiter came, to take our order we thought. "The kitchen is closed" and we were made clear it was not possible to order anymore. When slightly protesting by being led to a table and handed the menu, the only explanation was a shrug and a "I can't help it". While tables around us still were eating. Very strange, considering this would be a more higher standing place. We received very good service and food at the competition across the Square.

I was not able to enjoy even a drink at the caffe. First of all the staff was not happy when we said we would like just to have a drink. After waiting 10 minutes and when my father got bored and took the ashtray from the nearby table the waiter took it form his hands and put it back on the table without any explanation. Waiters were adjusting other tables and many customers were waiting to ask the order. This is unacceptable, especially if you are in the main square of a city in Switzerland. Shame on you!

The best restaurant on the piazza! We always come to this restaurant when we are in Lugano. Great food, great people, great place! We LOVE it❤

Very friendly & accommodating staff. Food was great 👍🏻

It was very good the staff is friendly

Very kind staff. Excellent food.

Great experience in general, and perfect asparagus in particular.

Poor service, food was ok but overpriced.

Two stars because the food is very good. On the other hand, the service disappointed us a lot, especially in view of the previous good comments. We ordered two salads as starters and ended up receiving one for two after the main courses. The wine service was also done a moment after receiving the dishes. Waiters and waitresses friendly but visibly overwhelmed. For the price, a bit of a shame!

very good cuisine, unusual, excellent dishes, nice, polite and fast service, is located on the main square and is always well attended, gladly again, reservation is necessary.

The service is unobtrusive in the worst sense of the word. The waiters serve guests very leisurely.

Excellent coffee! Didn't eat anything, just drank a cappuccino and it was the best I drank in three days in Lugano. Only four stars because I can't say anything about the food. Price is appropriate for the location.

Wonderful food, special ideas in cooking preparation. Absolutely fantastic staff, what more could you want

Good service, map reduced in size due to corona, absolutely ok. Enjoy your meal.

Excellent cuisine! I enjoyed a fillet of sea bream. What a great thing to be able to eat at a restaurant!! Thanks to their partnership with the Lugano Dante hotel where we are staying! Impeccable service. In addition to all the decor and the atmosphere are really very nice!

The food was excellent and the waiters are extremly kind. Nice restaurant with good food options. Eduardo is the best!

Great service, refined menu and top wines🤩

Good quality of wines, high prices and cold staff especially if we come with children.

Friendly staff and very good food.