Based on 113 opinions
Based on 113 opinions
Nº 352 in 988 in Lausanne
Opinions
Absolutely incredible to see the kindness and smiles of everyone who works there. I would have liked to thank each person but I couldn't. I don't know the first names but thank you to the nurse with tattoos and glasses who welcomed me upon my arrival and reassured me from the start, to the first night nurse with lipstick who accompanied me to the toilets, to the 2nd night nurse with long hair and big glasses who was adorable, to the nurse with brown hair with a bun who took good care of me from the start (yes yes even with her visits for injections in the thigh =P ), and the last nurse I saw with mid-length hair who changed my dressings who was great and also adorable with the little grandmother next to me who was coming back from her operation. The food was excellent, thanks also to the ladies who brought us our meals and the cleaning ladies. Without forgetting the lady who comes to ask us what we want to eat and who is so smiling and sunny.
O D . 2024-03-31
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Review 2024 ⭐⭐⭐⭐⭐ I was hospitalized for 4 days at the Source clinic for a cruciate ligament operation. It was my first operation and everything went well. The staff is attentive and the food is very good. Review 2018 ⭐⭐⭐⭐ Very clean and welcoming clinic. Waiting time at reception sometimes a little long
Christophe Subilia . 2024-03-29
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Appointment with Dr. Lukas Burki went quite well, until the moment I have shared my fears with him, in a very calm and polite way. After Dr. was very quick to judge me and linked all my symptoms to anxiety. Then let me go home with prescription of temesta ( tranquilliser) that is out of stock in Switzerland. After, in worser condition, I went to CHUV, where the doctor diagnosed me (viral infection) and gave proper treatment.
Lusine Ayrapetova . 2024-03-10
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A clinic that I highly recommend!! Everyone demonstrated great professionalism and quality service as well as very good efficiency. Thank you for everything and good luck to you because your jobs are as essential as they are difficult.
Marianne Mercz . 2024-01-25
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Clinique de la Source that I sincerely recommend. Hospitalized with basic insurance, I was treated like a VIP. Friendly, helpful and professional staff. Thank you all.
Frédy Rollier . 2024-01-25
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A clinic that I highly recommend. All the staff (Reception, Admission, Nurses, Anesthetist and Surgeon) demonstrated great professionalism and quality service throughout my stay. Thank you for everything and good luck to you because your jobs are as essential as they are difficult.
Fabian Bourdillat . 2024-01-16
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Very good experience in this clinic. Very attentive and pleasant staff. A big thank-you.
Alicia Villard . 2023-12-28
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A Clinic like the Source which is equipped with all the equipment should be made available to EMERGENCY patients. And we didn't just give them DAFALGAN. Diagnosis WE DON’T KNOW! After 3 hours of waiting we just gave MY HUSBAND DAFALGAN! So he needs to know what's wrong with his lower back.
Nico Gia . 2023-12-14
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I had to undergo an operation by an external surgeon, but I, who had always known the CHUV, must say that I was blown away. The staff are so welcoming and caring. Big ups to their anesthesiologist and nurses who made me feel so comfortable. And a special thank you to my nurse Émilie G 🫶🏽 in short you show that nursing staff can still be human. thank you
Anouchka Henchoz . 2023-11-21
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Currently our Dear Head of Clinic, are not only Doctors, but also Politicians!!!!
Cole Coly . 2023-10-20
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Very attentive welcome, lovely and attentive staff
Florence Deriaz . 2023-10-10
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Their treatment in the emergency room is just inhumane! 6 hours of waiting sitting on a chair between the waiting room and the treatment room because I was forbidden to lie down, supposedly the doctor would come “right away”. This “right away” took 1 hour 40 minutes! But it all started with their refusal to take care of me because I refused the forced signing of the data processing papers (which is my right, by the way). We turned away a person in the emergency room for a piece of paper! 6 hours without eating and on a chair! And we pay for that! Shame! Very unpleasant, bordering on aggressive staff.
Anastasia Ponomareva . 2023-09-08
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They took me at 7:00 p.m., made me wait until 8:10 p.m. in the waiting room, to tell me that they cannot consult me today. Even though the clinic closes at 9:00 p.m. and there were no patients behind me. There the doctor told me it doesn't matter if you get poisoning it will pass and all that in an annoying tone... what a lack of professionalism, incredible.
M.Belfort . 2023-09-07
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Good hospital service and welcome. Parking nearby
Dave De Milano . 2023-08-12
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Super friendly staff, great service. Our second child was born here and we would always come back. An incredible team.
Christian Klaue . 2023-06-27
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My experience of the Outpatient Service has broadened that of the other services and I confirm: everything was in line with my expectations: reception, nursing and operating services, very attentive 🙏. Thank you to all
Michèle Rousselle . 2023-06-26
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We had a baby in HUG, one in Cécile and 2 in La source. La source was definitely the best one. Midwifes which respect the wishes of the patient, luxurious accommodations, great bath and great tranquility. Obviously it depends on your doctor as well.
Si Mon . 2023-06-02
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Excellence!! Taken care of and operated on urgently a week ago, I would like to particularly thank my surgeon, the anesthetist, as well as all the nursing staff who showed competence and a lot of empathy towards me. Five well-deserved stars!
Dominique Protti . 2023-05-31
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The 45-minute appointment with Dr Scherer-Pietramaggiori Sandra, during which I had an infiltration which cost me 450chf, I find average. In addition, the Dr told me that she was going to contact another specialist and send me an email to let me know. I'm still waiting for the enamel...
Andy Laugeois . 2023-05-09
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I had a wonderful time spent with delivering my baby at La Source Maternité. All of the staff, from each of the midwives, to the doctors as well as the maintenance and the people that serve food both at the restaurant and room service are exceptionally warm, friendly and generally very helpful. It’s like, their goal is just to spoil you and make sure you feel well-taken cared of. The food was exceptional! Very surprising for a hospital food. It tells you a lot that they’ve thought it out well. It can be overwhelming and scary to deliver a baby in a foreign country surrounded by people speaking a different language but La Source has made everything smooth and easy for me, my partner and our baby. I learned a lot from the midwives. Although, I did not achieve the normal delivery that I wanted, I am confident and assured that Dr. Clement and all of the medical staff at La Source Maternité have exhausted all possibilities, efforts and tried everything but it just wasn’t in the cards for us. It is not possible to have any smoother operation than what I had at La Source. Everything was fast, efficient and stress-free. I even had another doctor talking me through the whole operation with updates as to what was happening and what was being done to me. My baby was handled and treated really well. I highly, highly recommend La Source Maternité to everyone. It is like staying at a 5 star hotel and get treated to the best possible service. More power to you guys! I’ll see you again for my next baby 😬🥰🙏🏽❤️
Ai Lustre . 2023-04-21
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RESPONSE TO THE CLINIC’S RESPONSE: Once the bird is exhausted and "on the ground", according to your words, it manages to escape. Did you know that a bird must have energy to... eat? They often die further away. 5th bird that I have to save from their gas room even though I have been asking them to plug the holes for 4 years! Birds get stuck in their gas rooms, birds enter from the north side and are no longer able to get out (funnel effect) and this happens every spring! However, it would be enough to plug the holes. I therefore regret that today I have to contact bird protection associations and make this negative assessment. Indeed, I have other things to do than spend my time on this while the clinic is informed and it does not seem complicated to block the accesses. I have had various e-mails and exchanges with the manager (or former) responsible for the technical service and security who has difficulty believing me despite the evidence that I ended up providing him. There is also the email sent yesterday to a protection association. Thank you to the clinic for doing what is necessary as quickly as possible. I think my next strategy will be to call the fire department. The bill will probably shake things up. It's a shame that I have to come to this. However, it is not possible for me to leave a bird locked in this cage at the risk of exhaustion and death.
Flo . 2023-04-17
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I was in the emergency room at the Clinique de la Source this weekend. I was taken care of and installed quickly. I wanted to thank the receptionist, and particularly DR Ropraz Nicolas, for his empathy, professionalism, kindness and kindness. Many thanks.
Hassan Abdullahi Addow . 2023-04-17
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They put a lot of trainee doctors... not professionals
Litos Guerreiro . 2023-03-15
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I went to the emergency room for a minor health problem, but was taken care of and installed quickly. I would like to thank the entire administrative and healthcare team at La Source, and particularly Dr Maxime Jaren for his empathy, kindness and professionalism.
Anna Leralta . 2023-03-09
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During a small intervention on February 3, 2023, while waiting to enter the operating room the anesthesiologist tells me I'm going to give you something to relax you and I tell him... uh no it will be fine... and I go I still had the right... No incidents following this but it would be good to ask the patient and listen to their response in the future. Otherwise everything went well (but we still felt the stress at the anesthetist because there were a lot of patients around noon) and the staff was completely pleasant. Thank you for being there to care for us. Ch. Emery
Christine Emery . 2023-03-06
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I had a great experience in the maternity department, couldn’t have been better!
Kateryna . 2023-02-27
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Really top-level surgeon, anesthesiologist and nursing care! Excellent care upon my arrival by the nurse who had excellent knowledge of my file and very good patient follow-up. On the other hand, in the personal recovery room, they are quite cold and not very attentive! Our country offers exceptional care and, as a patient, that’s what interests me. But, since we are also evaluating an establishment, I regret the lack of professionalism of the unfriendly reception staff who are more busy sharing their weekend exploits than paying attention to us, too bad! On the other hand, hotel staff are helpful, smiling and available. But once again what interests me is medical performance and that is what will make me return to the La Source clinic. Thank you for the quality care
Golay sylvie . 2023-01-27
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Nurses Tatiana, Virginie, Fanny and Fabiana are fantastic. Thank you so much for understanding my fears and your incredible support <3
Greta C. . 2023-01-24
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I would like to thank Brigitte for the super pleasant room cleaning staff, in a good mood, frankly, staff like that, everything is needed! moreover she made me laugh after a knee operation magnificent person and thanks to the staff of the source 20/20
Raoul Martinez . 2022-11-02
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Incredible welcome and service and very competent staff
Loïc D! . 2022-08-28
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I went to the outpatient clinic on August 26, 2022 for a gynecological operation, I was very anxious about the general anesthesia, all the staff reassured me and explained, I had a nurse who particularly touched me with her kindness and by her availability, I was worried she took the time and in my opinion without judgment. thank you Elsa and the entire Ambulatory team
gabriel gabriel . 2022-08-27
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I went to the outpatient department to perform a gastroscopy. Warm welcome, each speaker including the doctor was very professional. I was very well informed. As a nurse in another clinic, I was impressed by the quality and organization.
Zoeli # . 2022-08-15
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Received a hip prosthesis there. Quality medicine and service at all levels. Absolutely recommended.
David Gerdolle . 2022-07-20
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Never again will I set foot here again with incompetent people who make you wait for 7 hours only to end up saying that I have a fever
Namor Unkut . 2022-07-10
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Very good follow-up during my girlfriend's pregnancy. Possibility of calling 24/7 for advice, prenatal classes, osteopathy, etc... The maternity ward is great and the midwives are very competent, kind and available. The food is very good. Max 1 visit per day (excluding father).
John Smith . 2022-06-18
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Infrastructure, hotel service and nurses very good but the post-operative medical follow-up provided internally by the Clinic did not satisfy us. Also, just as another comment pointed out, in our opinion the telephone reception was not able to respond to our simple requests, which is very problematic when important information must be requested quickly. A word of advice for the establishment: resolve your process issues...
J. . 2022-05-27
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Incompetent telephone service++. The person on the phone is rude and doesn't listen to what we have to say. She has to ask a colleague a question and I was on hold for more than 20 minutes, I called back and was told that the lady forgot to call me back. My problem is still not resolved at the end of the call. I called the CHUV who finally gave me real advice. Conclusion, if you have a health problem call the CHUV and not the source.
unphoenixquirenaitdesescendres . 2022-04-20
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I can only recommend the La Source clinic, I would like to thank all the staff for their empathy and kindness during the hospitalization of my brother Arthur Crevoisier. Pascal Bonzon and family
Pascal Bonzon . 2022-04-10
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Simply the best maternity in the zone ! Incredible service , very well organised and magnificent staff.
Luciana Jimenez . 2022-02-19
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For the first time for me at the Source imagery And yes, I received the invitation from the league against cancer because I celebrated my 50th birthday. I just wanted to thank Annick, the lady who did the x-rays for me at the Source Imaging Center. She is so adorable, sweet, attentive, calm. I felt so good with her. A big thank you Annick I hope we will pass the message on to him Thank you ☺️
Liza Dumoulin . 2022-01-31
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A superb Clinic with Professor Bettschart, a very great surgeon who saved my life and that of my sister. I wouldn't change surgeons for anything in the world; I put my life in his magician's hands without a bit of fear. Many thanks Professor Bettschart for what you have for our family.
Richard Brugger . 2022-01-27
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I would like to greet and thank the nurses present for me today in the outpatient clinic, for their work, their kindness and their professionalism. M E R C I you are great 👍👏👋
interprète ? Couyère . 2021-11-25
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You write about a human and warm environment, I absolutely did not notice that. Receptionist at the main entrance unfriendly and very unpleasant. It is certain that I will not return to this clinic again, the welcome is terrible to my great regret. Fortunately, the doctor Bernadette Mayor was very competent and friendly. Having to take a ticket to wait for your turn is limiting in my opinion and nothing warm about that. If I may, additional training or training at all would be wise for this receptionist, she is the first person the patient sees upon arrival. Lower down the reception was less worse but for a clinic like yours, rather disappointing. Otherwise very well appointed clinic.
Madeleine Tièche . 2021-10-16
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Operation undergone with complete narcosis on an outpatient basis. The nursing staff are just classy and friendly.....very satisfied. I recommend seeing the surgeon before and after. Very classy.
Cornelia Laubscher . 2021-10-07
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I went to the emergency room and was pleasantly surprised by the speed of treatment and the professionalism of the staff.
Jade . 2021-08-30
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Mom had a gastro colonoscopy this morning. Super nice admissions secretary. Reception at the outpatients..great.they let me stay with my mother who is 74 years old thank you and that for 2 hours because there is a little delay.... But when I came back I was told that I couldn't go back because she was sleeping! Mom is 74 years old, I came from Anzère to bring her...she expected me to be there when she woke up to also hear what the surgeon was going to tell her?! A young mute girl arrived 15 minutes after me to see her mother and she was able to go home! Well, she had a gift for her mom, I didn't... I'm not mute.. but vaccinated..hi..hi...hi..does it count or not!? I am a nurse myself and I (as I have noticed) do not do crosswords during my shift and I show humanity and empathy. Hello to the wise. Deborah Almeras
Deborah Almeras . 2021-08-28
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Really caring, personal and very large outpatient box. The only problem is that there are a lot of entrances and we have to find our way a bit. I approve.
Safa Gladys . 2021-08-16
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I went for a covid test, I did not find directly where the tests were being done but I was well informed by the reception. parking behind the hospital
Sammy Brea . 2021-07-31
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I recently had a mammogram with a young blonde girl. I have a horrible memory of it. Previously it happened with a tall, middle-aged lady and she was perfect. I no longer have the courage to come back
anne-lise sudan . 2021-07-12
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A big thank you to the outpatient nurses and Cyndie from admissions for their kindness and professionalism!
Simone Matringe . 2021-05-11
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-It's a shame that over the years the patient's attention has diminished because giving me an examination quickly while on the phone leaves something to be desired. Explanation too brief because the doctor did not have time. I even had to ask if the exam was over and I could leave (he still on the phone was getting ready to leave without telling me anything) -High-level technological devices, nothing to say - Top level catering, friendly and the plates above the level of my expectations.
Jessy James . 2021-04-07
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I went there for an MRI. I was taken care of very well. Thank you so much
Pierre GRENON . 2020-12-22
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At the administration level a bit of disorder, I got lost and wasn't well guided, they couldn't find my name even though I had a summons. ON THE HOWEVER, ONCE TAKEN CARE BY CAREGIVERS, I am very satisfied. Caregivers very attentive with a lot of patience.
Marie Agnes Mbombu . 2020-10-31
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certains médecins de ce groupe sont incapable d'envoyer une facture à une assurance accident lorsqu'il s'agit d'un accident, le secrétariat ne vaut rien.
loic durand . 2020-10-03
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Que ce soit aux services des urgences de la radiologie et par la suite des médecins généralistes,oncologues,vraiment du grand professionnalisme. Un tout grand merci à tous.
Gérard Fontana . 2020-08-18
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Service déplorable, la capacité des médecins n'est pas remise en cause ici mais plutôt leurs compétences morales, patienter des heures pour s'entendre dire "vous me faites perdre mon temps", "des personnes sont vraiment malades dehors" et le tout facturé au prix fort. Je m'abstiendrai très fortement d'y retourner.
Julie Ceraudo . 2020-07-16
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Pas d'accord avec l'avis précédent. En ce moment beaucoup de travaux sur le parking, or le personnel qui gère les possibilités de parcage est très agréable, compréhensif et fait tout le possible pour faciliter la manoeuvre. Quand on est stressé par la maladie cette attitude est très appréciable et appréciée croyez le bien. Félcitations.
Mariele Tardy . 2020-07-08
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Votre personnel de parking se prennent un peu trop la tête et sont très désagréables je pense qu’il faudrait leur apprendre le respect et la politesse ça serait un bon début! Votre employé de ce matin 7h30 en est un parfait exemple et il donne une très mauvaise image à votre clinique ! Heureusement que vos médecins sont formidables et rattrapaient l image de l établissement.
Aline Atanane . 2020-03-05
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Je suis vraiment étonnée du comportement d'une des assistante medecin qui m'a prise en charge à cause d'une infection très douloureuse. Si je suis venu au urgence c'est que j ai vraiment mal et que j aj pas le choix sinon je ne serait pas venu du travaille pour qu'on me disent que c'est exagérer un arrêt de travaille pour "Ca" citation mots pour mots de sa part je suis déjà venu à multiple reprise pour des infection que se soit hopitable et médecin la douleur est telle que je n arrive même pas a tenir debout du coup voilà première et dernière expérience dans votre clinique qui m a pourtant été conseiller puis finalement la dame m a même pas dit aurevoir juste donner la feuille des médicament et le certificat d'arrêt avant de partir elle est partie.
Usagi - Chan . 2020-02-27
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Efficace, propre, convivial, rapide !!!
Yves Ganguin . 2020-01-10
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Aucun sens de la planification, horaires non respectés lors de traitements ambulatoires. Inadmissible, ils ont en rien à faire
Frederic Strittmatter . 2019-12-23
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Sehr freundliches,kompetentes und hilfsbereites Personnal .Das ist wichtig und wohltuhend für Patienten jung und alt
catherine op . 2019-11-28
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Excellente Clinique Médecins, chirurgiens anesthésistes , service de très compétents, personnels de la salle de réveil extraordinaire. Soignants très gentils professionnels. . Sauf un Médecin qui n'a rien à faire dans une clinique comme la source, moqueur malhonnête, aucun respect, et j'en passe.... Le Dr Giusti Vittorio n'a vraiment rien à faire dans une clinique comme la source.
Gold Moi . 2019-10-27
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Excellente Clinique Médecins très compétents, personnels soignants très gentils rien à redire... Le top du top merci, dommage que je ne puisse faire que ce qui est ambulatoire car je ne peux malheureusement plus m assurer en semi-privé 😔trop de réserves.... Vu mon état de santé... Mais je conseille vivement la clinique la Source !!! 👍
Pierina Iannone . 2019-10-08
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Merci pour ce que vous faites !
Gwen GZB . 2019-08-22
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3 heures d'attente pour être pris en charge c'est exagéré
E LA . 2019-08-20
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Lieu propice à l’accouchement pour vous mesdames! Grande qualité d’experts médicaux...
Sam . 2019-03-18
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Une grande compétence à tous les niveaux, qualité de soins hallucinante ! Un grand merci !
jean-claude Grin . 2019-03-06
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Doctoresse pour echo mamaire au top du top ! Bravo , 4x echo, 4x mamo et 3 biopsies et tjs tres soutenante et gentille ! Merci beaucoup!
Céline Ballif . 2019-01-23
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Deux visites, deux mauvais dignostiques. Le premier "médecin" était occupé à me raconter ses voyages en Afrique en me disant que j'avais rien et la deuxième me prenait pas au sérieux quand je disais que j'avais mal. Résultat. Les deux ont confondu un vieux mal de gorge classique avec un gros abcès. Si vous avez le choix, allez directement chez un spécialiste, évitez cette bande de clowns.
Ephyse Wa . 2019-01-22
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SUPER SERVICES ET LES GENS TRÈS HAUTE NIVEAU 👍👍
Julian Dominguez . 2018-10-19
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Excellente clinique! Tout le personnel est absolument formidable, efficace, aux petits soins pour les patients, la nourriture excellente ainsi que les chambres ! J’ai passé un super séjour d’autant plus agréable car très bien entouré et bonne prise en charge! Je recommande a tout le monde!
Brigita Kukaj . 2018-04-01
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Mon avis porte uniquement sur la table d'hôtes "source des saveurs". Il s'agit d'une expérience particulière, dans un cadre inhabituel. On déguste de nombreux plats exquis quasi les pieds dans la cuisine du Chef ! J'en garde un excellent souvenir et je recommande chaleureusement.
Dark Atomega . 2018-03-24
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Je suis guéri héhéhé mais ce fut long. Heureusement le personnel est super qualifié et aimable.
Rafael Fernandes . 2018-02-14
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J’ai eu la chance d’être opéré par un excellent médecin d’une hernie discale. La qualité des soins et le haut niveau de technologie propre à cette clinique m’ont permis une guérison ultra-rapide. J’ai pu reprendre le sport (vélo) une semaine après l’opération.
Laurent Terrier . 2018-01-04
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A eviter , les medecins ont fait un mauvais diagnotic et ne veulent pas rembourser une facture avec preuve à l appui. Aller au chuv car le confort n’est pas la priorité en cas de soucis ....
Marshall Law . 2017-11-23
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Avoid this clinic. It is horrible, it is very disappointing that the staff will make you as many exams as possible just to get a high bill. The clinic is very expensive and the price that you will pay will be way higher thant the one announced (I payed more than twice the doctor told me I would pay)
Charles . 2017-09-22
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Excellente clinique privée à Lausanne.... une longue histoire de 125 ans. Service d'urgences. Salles d'Operation avec la dernière technologie. Infirmières très compétentes..
Dr S. Echeverri . 2017-04-19
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Efficacité, rapidité, aimable 5 étoiles
Nicolas Naumceski . 2017-02-13
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Friendly people and easy parking.
Naomi Puttick . 2016-01-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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