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3,6

Based on 413 opinions

4.1Cuisine3.6Price4.1Service
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Nº 15 in 53 in Bad Ragaz

Nº 2 of 13 Végétarien in Bad Ragaz

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A little old, but that's why it's very romantic! Large park with outdoor pool (not open all year round) and wellness area (all year round). Price/performance is good (just Swiss...). Breakfast and dinner are good middle class, still have potential. Friendly service in the hotel and restaurant.

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Roland Hubacher . 2024-03-10

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The castle hotel is beautifully located in a large park near the thermal baths and a few minutes walk from the town center. The room in the castle was very large, quiet and harmoniously furnished, the beds were very comfortable, the HSK team worked quickly and the room was always very clean. The atmosphere in the bar is great and the other rooms are simply fantastic, just like in a castle. In the restaurant there is a very attractive buffet for breakfast with many different breads, sausages, cheese, yoghurt and muesli, fruits and much more. With half board there is a multi-course menu with various choices. The kitchen is simply great, the menus are very, very good. There is always a choice between meat, fish or vegetarian. The New Year's Eve menu was simply brilliant. We can't comment on the wellness area because we've never used it, even though we've stayed at the castle hotel several times. In general, it can be said that the team of director Mr. Z. and deputy director Ms. M. is extremely competent, friendly and helpful, be it at the reception, in the restaurant, the HSK, etc. Conclusion: The castle hotel is unique and we always enjoy coming back. Thank you very much Mr Z. and Mrs M., thank you dear castle staff.

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Urs “Urs K” Krummenacher . 2024-01-10

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The rooms in the annexe (bungalows) do not have the same charm as the castle hotel. However, service and restoration is excellent.

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Fabian Dettling . 2024-01-08

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Bad A lot of money, little service

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Hestell Windsor . 2024-01-08

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Everything was great..great food, vegetarian/vegan options available upon request..Room clean, bed comfortable, great team. There's nothing to complain about 🥰 would be happy to do again

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fabienne Haltmeier . 2024-01-04

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We spent New Year's Eve in a very pleasant atmosphere and were very well surrounded.

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Orio Crivelli . 2024-01-03

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Inexpensive hotel in a beautiful park. Very friendly staff. Weak WiFi. Small TV with little change and no replay. No elevator in the next building.

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Andreas Moser . 2024-01-03

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We were overall really satisfied with our stay at the Hotel. The room was really clean and spacious. The hotel is isolated and the location is amazing so i do not see the reason why they offer you earplugs :) The staff is super friendly and helpful. The 4 star is because I was a bit disappointed with the breakfast, not necessarily with the offering, which was ok for a 3-star hotel, but with the fact that part of the buffet was most (if not all) of the times empty (bread, cheeses, coffee machine etc.) So my advice would be to focus more there and organize better how to run the breakfast tasks. I would go again though because all the rest made our experience great!

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Harris Kallitsis . 2024-01-03

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In Bad Ragaz it's nice to stroll with nice cafes

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Norbert Neufeld . 2023-12-31

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Very friendly, courteous staff, nice location 💐👍👍

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Othmar Scherrer . 2023-12-28

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We stayed in room number 9 for two nights. I found the decor magical. The bar and restaurant were spacious and cozy. The breakfast buffet was good. The parking spaces were free and there were enough. The location was excellent. It was less than 5 minutes on foot to the Tamina thermal bath. At the hotel reception we bought a full day entry to the Tamina thermal baths for 40 francs. The staff at reception, bar and restaurant plus the cleaner were very friendly. Gladly again.

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Meliha Dülger . 2023-12-27

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A great hotel, located in the outskirts of Bad Ragaz. You can enjoy the beautiful view, and a good breakfast

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Uzi Gerstman . 2023-12-26

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Very good value, service more than a three stars hotel, nice bar and very clean room. Restaurant service is nice and considerate.

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Ow Wong . 2023-12-25

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It was a short stay, only 2 nights, but left me wanting more. I was in the pavilion and really enjoyed it.

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Carlo Garlant . 2023-12-17

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Good cuisine, very nice staff! It's a shame that pick-up service is not possible.

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Jürg Morf . 2023-12-10

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Very friendly welcome (Tip TCS discount) inexpensive rooms, good breakfast. Nice employee at the reception upon departure.

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Guenter Schreiber . 2023-12-08

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We were allowed to spend the night in the pavilion because we had two dogs with us. It was very pretty, clean and practically furnished. We will definitely visit the Schloss Hotel again.

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Sandra Serventi . 2023-12-07

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I loved my stay at the castle hotel. The only disadvantage - my attic room. The room was too cold for me. Unfortunately I only mentioned this to reception on the day of departure. After back surgery I lost 10 kg and as a result I get cold very quickly. The room was well furnished - I felt comfortable. Great - the short distance to the Tamina Therme - but for me it was a huge challenge to manage the path in wintry weather.

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Liz Hosner . 2023-12-03

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Clean and nice room, pet friendly, good breakfast and dinner. I loved the care of the girls at the reception, they also helped me to find a dog sitter for my little poodle. I will come back and recommend this place to my friends and family.

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Ornella Vaccani . 2023-12-01

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We spent one night in the rooms down the street by the pool. The balconies face the Eald which makes them super idyllic and quiet. The room was spacious and well furnished. You have to walk up for breakfast, but you have a nice walk through the park. The breakfast was absolutely ok. The bar outside was very nice in the evening. We used the hotel as a starting point for hikes and the new hot spring opportunity. We were happy to go back!

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Raffaele Sorra . 2023-11-26

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Very friendly and romantic with a lot of character. Helpful staff, great food (half-pension). Beautiful and relaxing sauna/spa.

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Jasper van Putten . 2023-11-21

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With a room in the castle 4 stars

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Werner Gilgen . 2023-11-12

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We felt at home in this beautiful stylish hotel. Very nice staff, good breakfast (we only ate in the hotel in the morning. The view is great, as is the huge park. We didn't go to the wellness area. The creaking floor under the carpet shouldn't bother you, but you feel like you're in the stuccoed area Rooms with antique furniture set back 100 years. The mattresses were good.

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Isabelle . 2023-11-07

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A nice hotel, friendly staff and very committed. Thank you. I've been there several times and am always impressed by the breakfast buffet and dinner. Also as a short vacation e.g. B Relax days are simply beautiful there. Plus it's so close, it's environmentally friendly and you have more time to relax. I will gladly come again.

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Christine Ritzmann . 2023-11-07

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It may be more of a general problem in Switzerland - but the price/performance ratio is not good. And the Schlosshotel Bad Ragaz is very exemplary in this respect. What sounds great when you book (castle hotel!) turns out to be more torture than relaxation in reality. We were accommodated in one of the pavilions, which was more reminiscent of a youth hostel from the 90s. And sleep was out of the question for a long time because there were an incredible number of mosquitoes. Of course, their existence is no one's fault, but why not equip the room service with a fly swatter or something else? In any case, we left after the first night. The breakfast buffet was basically ok, but the ambience was catastrophic. As a u60 you feel rather out of place and watched by somehow judgmental eyes. To each their own, but that's not for me.

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Benjamin H. . 2023-11-05

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It is a magical location, winding and somewhat mysterious. We had a room in one of the pavilions. Spacious, practical and with a terrace. What we were missing was a tea kitchen in the room (kettle, tea bags, coffee powder). I know that would be all there in the restaurant... but when it rains, or when you get up in the morning... it would just be the icing on the cake😀

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ChristianaBlanka Ke . 2023-11-04

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I am very, very happy to write this review. Everything is great, very attentive staff, fine, delicious cuisine. Visiting Heididorf completely complemented my enjoyment. I should enjoy Bad Ragaz with its picturesque autumn. I would be very happy to come back. Many thanks.

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Ella Elibekyan . 2023-11-02

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I have been staying at this hotel a few times since 2020 and have seen how down it is slowly going. The people who use to work there are almost all gone and the new staff is often unrespectful, dirty and unwilling to help. the rooms are dirty and the carpets old. The unkind and always upset dark receptionist Janine Schtrumpf who treats the hotel like her property and the director like her teddy bear is very unpleasent and mean. ( I was outrageaous to see how she also answers to people in the comments here) I had to stay in the rooms outside the hotel that are like motel rooms last time because that is the only place where you can stay with a dog and it was horrible. Full of mosquitos. Impossible to leave a window open and of course no air inside and no mosquito nets. I like the location a lot because close to the thermal baths and because due to the big rocks that suround the hotel there is no internet connection and no waves. If you have the chance to not have mosquitoes in the room or ear the neighbours all night you will sleep well.

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Lara . 2023-11-01

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The location is really very nice. The price/performance ratio is attractive. The menu in the restaurant for 52 francs does not correspond to what is presented. A very tasty salad, a main course that was ok, but tasted more like an average canteen meal, followed by a dessert with a small but delicious chocolate cake with a scoop of vanilla ice cream from the department store. Everything is done rather carelessly. I can get this as a lunch menu in every restaurant for a price of between 16 and 25 francs throughout Switzerland. Absolutely overpriced! Very sad! The service and the staff in general were very nice.

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Michael Penitzka . 2023-10-22

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First of all, I would like to mention the very good and convenient location of the hotel. As a golfer, a hotel near golf courses was very important to me. It is also close enough and within walking distance to the center of Bad Ragaz, Tamine Therme and other places. It is also very convenient to get there by car from the hotel. The hotel itself is very cozy, polite and friendly staff, delicious and fresh food in the restaurant, both at dinner and at breakfast. Of course you'd like more choice when you're staying for a longer period of time, but better fresh and tasty than lots of choice but no taste. It is worth mentioning that the territory of the hotel is very beautiful, everywhere is very clean and tidy. The rooms in the castle are cozy, neat and clean. Maybe there is a little lack of space, and there is no convenient place to put personal things (wallet, jewelry, phone, etc.). It would be very good if there was a small cabinet with drawers next to the bed. Very good value for money and I think the hotel really deserves 4 stars. I will happily come back next time and recommend to others.

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Raimondas Balčiūnas . 2023-10-19

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We felt we were in good hands, but the service at dinner was not up to standard.

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Jörg Spätig . 2023-10-16

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Price-performance ratio very good. Good food, well presented and served too

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Didier Claivaz . 2023-10-14

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Not my thing anymore. The best house from before is losing its shine... a shame

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Meierhans Peter . 2023-10-03

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We felt comfortable at all times.

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Beat Ritter . 2023-10-02

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Nice location in a quiet area. Check in a bit bumpy. Information about our voucher was unclear. The ladies themselves didn't know what exactly was included. Rooms clean, food good, breakfast buffet was very sparsely replenished. Jus were partly empty and bread croissant rolls were completely empty. The service men's clothes and shoes do not fit in this hotel. Picnic basket was zero 8/15 not even a napkin in it. A blanket would also have been useful. It was loveless.

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Tiziana . 2023-09-25

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Excellent alternative to the more expensive hotels in the area. Breakfast more than enough. Rooms spread across different buildings. Hotel for sports.

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Marco Oddera . 2023-09-17

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Beautiful courtyard and well-kept park. Friendly staff. Completely hassle-free check-in and check-out.

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Jens Schneider . 2023-09-13

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Nice "castle" hotel Our rooms in the bungalow style were very simple but clean, a little outdated. Price performance is right👍

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Urs Kurmann . 2023-09-12

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Room facing the pool, large and quiet.

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Ary Regu . 2023-09-10

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The older castle hotel is located a little outside, near the thermal baths and the golf course, in a large and well-maintained park. The rooms in the pavilion are older and have their own charm. However, they are quite large, comfortably furnished, with a modern bathroom and a balcony or garden terrace. The hotel also has a wellness area with a steam bath, bio sauna and outdoor sauna. The waterfall to cool off is an experience. The restaurant serves a rich breakfast buffet with fresh bread. The dinner in the restaurant that was available with half board did not convince me. There is only a fixed three-course menu with a vegetarian main course as an option.

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Adriano Gabaglio . 2023-09-01

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Eine rundum runde Sache! Für eine runde Geburtstagsfeier haben wir Ihr Hotel ausgesucht und haben das in keiner Art bereut. Vom Empfang über das Zimmer, von der Bedienung über die Menus und die Erfüllung von Sonderwünschen - alles vom Feinsten. Sauberkeit und Freundlichkeit werden hier gelebt. Familiäres Ambiente ist auch in einem grösseren Hotel möglich. Die wirklich schöne, sehr gepflegte Umgebung hat mit dem guten Wetter unsere Feier zum Erlebnis werden lassen. Mit bestem Gewissen dürfen wir Ihre Lokalität wärmstens weiter empfehlen. Ein gesetztes Ehepaar aus dem Zürcher Unterland und Karin Suhner

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Karin Suhner . 2021-05-31

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Bei einem Zwischenhalt in Bad Ragaz schnell etwas gegessen hier. Faire Preise und gutes Essen. Die Bedienung ist sehr freundlich, eine sehr schöne Anlage. Gegen den Durst gsbs ein Schüga-Bier !

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Martin Jäger . 2021-05-28

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Super Lage, schöne Pavillon Zimmer, wunderschöne Parkanlage, 3 min zur Tamina Therme. Idealer Startpunkt für Velotouren.

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Ronald Nau . 2021-05-19

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Sehr herziges Hotel, gut gelegen und sehr aufmerksames Personal. Haben unseren Aufenthalt sehr genossen und würden wieder kommen.

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Diego Siracusa . 2021-05-18

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So schön Hotel und Personal es ist perfekt

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Sandrine Loz . 2021-05-08

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Hallo zusammen. Meine Freundin und ich waren 2 Tage in dem Hotel, das Personal war sehr freundlich. Das Essen war lecker, aber zu wenig und wenn man mehr verlangte kam sogar noch weniger, wir haben Halbpension genommen, für das Abendessen wird pro Person 45.- Fr. verlangt. Ich empfele daher nur Frühstück zu nehmen. Das Welness war eher enttäuschend, es hat zwei grössere Badewannen, die aber nicht sehr gross sind. Respektive für eine Person genüge das gerade mal. Alles in allem ist es ein schönes Hotel aber viel zu teuer.

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Gregory Janos Kálmán . 2021-05-05

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Sehr freundlich und schlicht... das Schlossambiente kriegt man nur am Rande mit...

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Marcello S. . 2021-04-25

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Sehr nettes Personal, schöne und saubere Zimmer, feines Essen

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künzli kurt . 2021-04-09

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Super Gastfreundlich. Saubere Zimmer. Mitgegessen und Morgenessen Top. Empfehlenswert! Bar unbedingt besuchen. Ganz netter Kerl und unterhaltsam.

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Andy Koestli . 2021-04-04

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Я влюблённа в этот РЕЗОРТ! Люксус Пур! Мы были в президентском номере, но другие номера ничем не хуже по дизайну и комфорту! Каждый корпус имеет свой шарм и оригинальность в обстановки. Желаю приятного отпуска!

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Olga Siganschin . 2021-02-02

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Zwei Kolleginnen und ich waren über Silvester für zwei Nächte im Schloss Ragaz. Die Anlage ist perfekt zum Abschalten und geniessen. Das Essen und die Bedienung waren super. Das Personal war immer total freundlich und zuvorkommend! Der Spa Bereich hat alles was man sich wünscht und wir hatten alle einen entspannende Massage um perfekt ins Neue Jahr zu starten.

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Larina Brumann . 2021-01-02

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Sehr nettes Personal, mega schöner Park. Einfach toll!

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Dani Stutz . 2021-01-01

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Ein schnuckeliges Hotel sehr zu empfehlen! Excellentes Essen, und alles hat Stil!

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Ferdi Peter . 2020-12-30

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gerne wieder, ist wunderschön dort,

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Andrea Keilitz . 2020-12-17

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Die gesamte Anlage lädt zum verweilen ein, sehr idyllisch mit viel charme und stil

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Gokhan Yildiz . 2020-12-12

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Altes Hotel, eben ein Schloss mit einer kombinierten Einrichtung zwischen modern und stilvoll, mit einem hervorragenden Restaurant mit netter und zuvorkommender Bedienung. Das Essen war zwar nicht à la Carte aber die drei Menüs waren hervorragend gewählt und perfekt abgestimmt. Tolle Bedienung an der Bar, schöne Grüße an den Barman mit kosovarischen Wurzeln. Es war zwar nur ein Einzelbett Zimmer aber dafür gemütlich. Das Hotel verfügt über einiges an Annehmlichkeiten die ich wegen meines kurzen Business-Tripp’s nicht nutzen konnte, aber vielleicht das nächste Mal. Gerne wieder.

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Moris Maros . 2020-12-03

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Schöne Zimmer, freundliches Personal. Haben das Herbstangebot gebucht. Top Preis-Leistung! Inkl Wellness und nahe der Therme. Essen top, mit Nachschlag.

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Angela Keller . 2020-11-27

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Se fosse presente una via di mezzo tra "scadente" e "ok" la mia scelta sarebbe stata quella poiché non trovo che nel complesso la struttura sia scadente e, allo stesso modo, non credo nemmeno che sia del tutto ok. La maestosa struttura del castello sicuramente meraviglia ma una volta entrati si percepisce il senso di "vecchio”, non antico , che è ben diverso. Il personale molto cordiale e gentile.

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chiara clemente . 2020-11-27

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Attenzione ai prezzi. A noi è capitato di pagare più di quanto concordato! Camera fatiscente e fredda, specialmente il salottino della suite, averlo ma non poterlo utilizzare per il freddo. Moquette molto vecchia e sporca. Tv funzionante con soli contenuti svizzeri. Ragnatele nei soffitti, specialmente nel bagno. Colazione accettabile ma il bar dell'hotel mai visto aperto. Spa nulla di eccezionale, FORSE d'estate con la piscina può risultare piacevole. Le tre stelle mi sembrano giuste, ma il prezzo è davvero troppo per quello che offre. Non ci tornerei, nè lo consiglierei mai.

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Vincenzo Giacchina . 2020-11-25

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Sehr schön, für Golf und Elegante aber Altmodisch .

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sattar gorohi . 2020-11-23

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(Traducido por Google) La comida fue un poema para mí. El famoso chef, que puede convertir una simple Arrabiata en una delicia culinaria artística, me tocó el corazón. gracias por compartir tu pasión. (Original) Das Essen war ein Gedicht für mich. Der Starkoch, der eine einfache Arrabiata zu einem kunstvollen Gaumenschmaus machen kann hat mich tief im Herzen berührt. danke für das Teilen deiner Passion.

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Tamara Giordano . 2020-10-13

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(Traducido por Google) La combinación de una cocina apasionada, que brilla con perfección hasta el último detalle, está representada por la simpática y elegante manera del anfitrión Alex Krebs. (Original) Die Verbindung aus leidenschaftlicher Küche, welche detailgetreu mit Perfektion glänzt, wird mit der sympathischen und stilvollen Art des Gastgebers Alex Krebs repräsentiert.

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Yannik Bless . 2020-10-13

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No holiday feeling at all at this place. Receptionist refuses to talk in English and politeness is made up to being a local visitor or not. Rooms are not worth the stars and by far not the money, 80chf would be the max I would spend but not 220 for being 5min off the real castle in a kind of camp. Sorry, that has nothing to do with wellness and is not in line with the local high standard provided by the Thermalbad and other premises. Only positive feedback is about the service employees in the Restaurant and bar, these are super friendly and trying hard to make your stay enjoyable but bottom line that’s not enough... Added after receiving the comment from the VIZE director of the „castle“: still not possible in English, what an embarrassment, it just proofs the incapabilities of them managing the hotel on a serious standard... what a trap

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Daniel D . 2020-10-06

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(Traducido por Google) Bonitas habitaciones limpias. (Original) Schöne saubere Zimmer.

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Isabella Knechtle . 2020-10-02

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(Traducido por Google) El hotel es hermoso y tiene una bonita sauna + piscina que hace inútil ir a la cercana Tamina Therme. Las camas son cómodas y el desayuno es rico y bueno. El salón y el bar son lugares agradables para pasar algún tiempo, y cuando hace sol, también hay espacios agradables al aire libre. La Sra. *** en la recepción nos recibió amablemente y en general fue servicial (y sonriente). Ella y la Sra. *** fueron muy amables al cambiar nuestra habitación a la llegada, cuando les dijimos que no nos gustaba la que nos habían asignado. La Sra. *** en el servicio también fue educada y sonriente (incluso si durante un recibo de bienvenida ella y otro camarero estaban sirviendo alimentos sin una máscara y la gente tenía que recoger cosas de las bandejas con sus propias manos, a pesar de la política proclamada de Covid sobre el sitio web del hotel). La Sra. *** en el servicio de piso también fue muy dulce y sonriente cada vez que la conocimos. La primera noche que se activó la alarma contra incendios a la 1:30 y vinieron los bomberos, fue perturbador pero bueno, significaba que el sistema de seguridad estaba funcionando correctamente. Sin embargo, muchas cosas fueron desagradables. Había reservado una habitación alrededor del 20 de agosto, luego les pregunté si tenían una política de cancelación en caso de cierre repentino de fronteras para Covid. Dijeron que no, que la única política de cancelación era la de Booking. Injusto. La primera noche llegamos alrededor de las 9 pm y queríamos tomar una copa, así que la Sra. *** nos ofreció sentarnos en el bar del hotel, lo cual hicimos. Luego llegó el Sr. *** y dijo que cerraban a las 10 de la noche, luego desapareció. Regresó unos minutos más tarde y fingió trabajar en el bar moviendo cosas aquí y allá e ignorando que nos sentamos a la mesa. Solo estaba perdiendo el tiempo para acercarse a 10, así que nos fuimos. Le dijimos eso a la Sra. *** y la vi dirigirse hacia el Sr. *** para una queja, pero nos fuimos de todos modos. Por la mañana fuimos a desayunar y allí conocimos a la Sra. ***, una persona muy descortés que ni siquiera podía hablar una palabra de inglés. Inmediatamente después de ella, llegó la Sra. ***, hablé con ella en inglés y ella pudo decir ¿Qué le gustaría ?, pero después de eso, solo salieron de su boca palabras en alemán. Es increíble que las camareras del hotel en Suiza no puedan decir una palabra en inglés. En las mañanas siguientes, ninguno de ellos ni siquiera dijo Buenos días o Hola en ningún idioma. Entonces ... En la segunda mañana, una de las contraventanas de la ventana se rompió, así que se lo informé a Ms *** en la recepción. Por la noche regresamos y Ms *** en la recepción nos dijo que podían arreglarlo solo después de 2 días, que es cuando nos íbamos ... Nos ofrecieron cambiar de habitación pero no al castillo, se suponía que debíamos muévete a una de esas cajitas del jardín que llaman suites. Nos negamos, así que nos enviaron vino espumoso como compensación. Un día antes de partir entendimos que había un problema con nuestra tarjeta de crédito, por lo que le pedimos a la Sra. *** el IBAN del hotel y el total a pagar, para transferirles el dinero adeudado antes de nuestra partida. Me presentó un billete con el cambio de franco suizo a euro 1: 1, que por supuesto que no, la diferencia real era de unos 70 €. Le dije y ella respondió que "Esto es Suiza, debes pagar en francos", olvidando que en todo el país hay un doble estándar franco / €, y puedes pagar en una de las dos monedas, incluso en la cabaña de Heidi el cima de la montaña !! No quería discutir con su arrogancia, así que le pedimos a nuestro banco que emitiera un pago en francos. Durante la noche anterior una cortina (cosida a la ventana con clavos) cayó hasta la mitad; Moví una lámpara y se apagó su base; Golpeé ligeramente el candelabro en el techo y descubrí que el techo no era una pared y ni siquiera cartón, era una tela plástica. Toda la habitación parecía más un escenario de película. Por último, pero no menos importante, la última mañana bajamos a desayunar y, como de costumbre, no había mesa puesta. Así que tomamos algunos alimentos y los pusimos en una mesa, luego tomamos algo más y Ms *** llegó como una furia limpiando otra mesa y la nuestra también. (Original) The hotel is beautiful and has nice sauna + swimming pool that makes useless to go to the nearby Tamina Therme. Beds are comfortable and breakfast is rich and good. Hall and bar are pleasant places to spend sometime, and when it's sunny there are nice spaces outside as well. Ms. *** at the reception welcomed us nicely and she was generally helpful (and smiley). She and Ms. *** were very nice to change our room at arrival, when we told them we didn't like the one they had assigned us. Ms. *** at the service was also polite and smiley (even if during a welcome receipt she and another waiter were serving foods without a mask and people had to pick stuff from the trays with their own hands - despite a proclaimed Covid policy on the hotel website). Ms. *** at floor service was also very sweet and smiley any time we meet her. The first night the fire alarm broke at 1:30 and firemen came, it was disturbing but anyway good, it meant the safety system was working properly. Many things were unpleasant though. I had booked a room around August 20, then asked them if they had a cancellation policy in case of sudden borders closure for Covid. They said no, the only cancellation policy was Booking's. Unfair. The first evening we arrived about 9 pm and wanted to have a drink, so Ms. *** offered us to sit at the hotel bar, which we did. Then Mr. *** arrived and said they were closing at 10pm, then disappeared. He came back few mins later and pretended to work at the bar moving things here and there and ignoring us sitting at the table. He was just wasting time to get closer to 10, so we left. We told that to Ms. *** and I saw her heading toward Mr. *** for a complaint, but we left anyway. In the morning we went to breakfast and there we met Ms. ***, a very impolite person who couldn't even speak a word of English. Immediately after her, Ms. *** arrived, I spoke to her in English and she was able to say What would you like?, but after that only German words came out of her mouth as well. It is unbelievable that waitresses at the hotel in Switzerland can't say a word in English. In the following mornings none of them did even say Good morning or Hello in whatever language. Then... On the second morning one of the window's rolling shutters broke so I reported it to Ms *** at the reception. At night we came back and Ms *** at the reception told us that they could fix it only after 2 days, which is when we were leaving... They offered us to change room but not into the castle, we were supposed to move to one of those little boxes in the garden that they call suites. We refused, so they sent us some sparkling wine as compensation. One day before leaving we understood there was a problem with our credit card, so we asked Ms *** for the hotel IBAN and the total to be paid, in order to transferred them the due money before our leaving. She presented me a bill with the change Swiss Franc to Euro 1:1, which of course it is not, the actual difference was about 70€. I told her and she answered that "This is Switzerland, you must pay in Francs", forgetting that everywhere in the country there is a Franc/€ double standard, and you can pay in one of the two currencies - even at Heidi's hut on top of the mountain!! I didn't want to argue with her arrogance, so we asked our bank to issue a payment in Francs. During last night a curtain (stitched to the window with little nails) fell down halfway; I moved a lamp and it went out its base; I lightly knocked my had on the ceiling chandelier and I discovered that the ceiling was not a wall and not even cardboard, it was a plastic fabric. The whole room seemed more like a movie set. Last but not least, the last morning we went down for breakfast and - as usual - no table was set. So we took some foods and put it on a table, then we were taking something more and Ms *** arrived like a fury clearing away some other table and ours as well!

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Gian Maria Turi . 2020-09-29

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(Traducido por Google) Realmente disfrutamos del Hotel Schloss Ragaz. Un entorno tranquilo y hermoso. La cena es increíble y recomendamos media pensión. Los masajes de espalda fueron geniales. Un gran Merci durante los tres días. (Original) Uns hat es sehr gut gefallen im Hotel Schloss Ragaz. Ruhe und schöne Umgebung. Das Abendessen ist die Wucht und wir empfehlen die Halbpension. Die Rückenmassagen waren top. Ein grosses Merci für die drei Tage.

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Ren Claver . 2020-09-28

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(Traducido por Google) Mejor de lo esperado. Saludo algo muy seis. (Original) Besser als erwartet. Begrüssung etwas sehr sechs.

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Doris Fischer-taeschler . 2020-09-16

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(Traducido por Google) Ubicación superior. (Original) Lage Top.

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Amal Quintas . 2020-09-14

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(Traducido por Google) Muy buena ubicación a las afueras de Bad Ragaz. Fácil de encontrar porque está muy bien señalizado. (Original) Sehr gute Lage, ausserhalb von Bad Ragaz. Gut findbar weil sehr gut Beschildert.

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Ernst Inniger . 2020-09-10

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(Traducido por Google) gran servicio - entorno / ubicación idílicos (Original) toller service - idyllische umgebung/location

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Hardy Kalberer . 2020-09-09

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Personal sehr freundlich, Zimmer gut, sauber. Frühstücksbuffet klein aber fein. Umgebung toll, Therme zu Fuß in wenigen Minuten erreichbar, viele Ausflugsmöglichkeiten.

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Daniela H . 2020-08-30

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(Traducido por Google) Super bonito ... jardín. piscina. restaurante. La comida todo estuvo genial. Excelente cena. Se lo puedo recomendar a otros. (Original) Super schön... Garten. swimming pool. restaurant. Essen alles war bestens. Ausgezeichnetes abendessen. Kann ich gerne weiter empfehlen.

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Roger Schweizer . 2020-08-11

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(Traducido por Google) ¡Fue super lindo! Buen aperitivo de recepción, la habitación estaba limpia, la comida era excelente, el personal amable! ¡Lo disfrutamos mucho! (Original) Es war super schön! Schöner Empfangsapero, Zimmer war sauber, Essen war hervorragend freundliches Personal! Wir haben es sehr genossen!

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Miriam Durrer . 2020-08-08

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(Traducido por Google) Hotel con encanto con ambiente de castillo. Es solo un hotel de tres estrellas, pero las habitaciones son cómodas y espaciosas en el edificio principal. Su único inconveniente es el baño, que es pequeño y necesitaría una remodelación. La mejor parte es el pequeño salón detrás de la recepción. Todo en un estilo de 1700 a 1800 con una hermosa vista sobre el bosque. Perfecto para tomar una copa mientras escucha música clásica. El restaurante era un poco regular, actualmente solo sirve un menú fijo debido al COVID-19. ¡Pero tiene una vista hermosa! Además, el caballero que maneja el bar del salón y ocasionalmente la recepción es súper divertido y se asegurará de que lo pases bien. (Original) Charming hotel with a castle vibe. It is only a three stars, but the rooms are comfortable and spacious in the main building. Their downside is the bathroom which is small and would need a remodeling. The best part is the little salon behind the front desk. All in a 1700s-1800s style with a lovely view over the forest. Perfect for a drink while listening to some classical music. The restaurant was a bit so so, currently only serving one set menu due to the COVID-19. But it does have a gorgeous view! Also, the gentleman manning the salon’s bar and occasionally the front desk is super funny and he will make sure you have a good time!

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Fabrizio Favaretto . 2020-07-26

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Restaurant très élégant,avec un service très sympa et une qualité de nourriture au dessus de la moyenne,excellente adresse où tout est bien réglé et grande et magnifique carte des vins.

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940sacha . 2020-06-13

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(Traducido por Google) Muy buen personal y excelente hotel. Nos sentimos muy cómodos allí y no faltaba nada. Todos los deseos se cumplieron. Gracias. (Original) Sehr nettes Personal und tolles Hotel. Wir haben uns da sehr wohl gefühlt und es hat an nichts gefehlt. Alle Wünsche wurden erfüllt. Danke.

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Pascal Ruppen . 2020-06-03

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(Traducido por Google) Ir allí vale la pena ... (Original) Geht dort hin es lohnt sich..

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Seiler Martin . 2020-06-02

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(Traducido por Google) Siempre bueno (Original) Immer gut

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Heide Stöckler . 2020-02-25

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(Traducido por Google) Gran hotel con hermosa naturaleza alrededor (Original) Отличный отель с прекрасной природой вокруг

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Ilya Trukhanov . 2020-02-23

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(Traducido por Google) Bonita vista, buenas camas y ducha (Original) Mooi uitzicht, goede bedden en douche

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Pepijn Wesseling . 2020-02-22

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(Traducido por Google) El hotel ha experimentado otros tiempos más gloriosos. Ahora comienza a denotar vejez y falta de innovación. Se admiten perros en las habitaciones de los anexos fuera del "castillo", de los cuales, sin embargo, están prohibidos, en particular del comedor, donde, dada la presencia de mi perro, ni siquiera fuimos a desayunar, aunque todavía tuvimos que pagar por ello. Me temo que esta es la última vez que vuelvo a estas instalaciones. (Original) L'albergo ha conosciuto altri tempi più gloriosi. Ora comincia a denotare la vecchiaia e la mancanza di innovazione. Accettano i cani nelle stanze delle dependance esterne al "castello", dal quale però sono banditi, in particolare dalla sala da pranzo, dove - vista la presenza del mio cagnolino - non siamo andati neanche a colazione, seppure l'abbiamo dovuta comunque pagare. Temo che questa sia l'ultima volta che torno in questa struttura.

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Luca Guidicelli . 2020-01-12

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(Traducido por Google) Esperaba un poco más de lo contrario genial (Original) ich hatte einbissen mehr erwartet ansonten super

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Kathrin Keffel . 2020-01-10

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(Traducido por Google) Hotel de encanto. El castillo te invita a detenerte en el estilo histórico. Un hermoso parque rodea el castillo y al lado hay un campo de golf bien mantenido. Los pabellones para huéspedes en el parque son de construcción reciente y muy acogedores, diseñados con modernas instalaciones. El estacionamiento está disponible en frente del alojamiento y en número suficiente disponible. Comida ... Cena como plato muy recomendable. Un gran cumplido para el equipo del castillo ... Siempre agradable y servicial. Ubicación ... 10 minutos para llegar al centro y la estación de esquí Pizol en 5 minutos en coche. (Original) Hotel mit Charme. Das Schloss lädt im historischen Stil zum Verweilen ein. Eine wunderschöne Parkanlage umgibt das Schloss und nebenan befindet sich gut gepflegter Golfplatz. Die Gästepavillons in der Parkanlage sind neuerer Bauweise und sehr einladend gestaltet mit moderner Einrichtung. Parkplätze sind direkt vor den Unterkünften vorhanden und in ausreichender Anzahl vorhanden. Essen... Abendessen als Gängemenue sehr zu empfehlen. Ein großes Lob auch an die Schlossmannschaft... Immer nett und zuvorkommend. Lage... 10 Minuten bis zum Zentrum und das Skigebiet Pizol in 5 Minuten mit dem Auto zu erreichen.

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Roy Bartneck . 2019-12-27

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(Traducido por Google) No fue terrible, pero tampoco encantador. Estaba bien, no me quedaría aquí por más de una o dos noches. Las habitaciones son un poco horteras, demasiado cálidas pero no pueden apagar la calefacción. No quería plantear el problema con la recepción porque el servicio allí era frío y poco atractivo desde el principio. El desayuno era bueno y la proximidad a Quellenhof también genial. (Original) Wasn't terrible but wasn't delightful either. Was plain OK - I would not stay here for more than one or two nights. Rooms a little tacky, way too warm but couldn't turn down the heating. Didn't want to raise the issue with reception because the service there was cold and uninviting from the start. The breakfast was nice though and proximity to Quellenhof also great.

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Hobnob Blingstone . 2019-12-02

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(Traducido por Google) No está mal, excepto para las personas hostiles, la imaginación no es educación (Original) Nicht schlecht bis auf die unfreundlichen Menschen, Einbildung ist keine Bildung

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SCHWEIZER FRANKE . 2019-12-02

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(Traducido por Google) Habiendo estado allí una vez, es imposible no amar (Original) Побывав там однажды, не полюбить невозможно

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Yekaterina Natorcha . 2019-11-30

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(Traducido por Google) Fuimos a pasar un fin de semana de bienestar con un amigo, la actitud del personal de recepción nos desanimó mucho. Visite el restaurante para almorzar, notó que somos el único. La comida no era atractiva, eso explicaba. Recomendaría comer afuera. Como pagamos media pensión, nos quedamos a cenar. Era comestible, no fantástico. El personal de servicio, especialmente Christine & Dario, se ganó totalmente de inmediato, muy atento, cálido y muy amable. Me sentí inmediatamente en casa. ¡Solo hay un masajista en el hotel, así que tenemos que turnarnos, maravillosa dama con buenas manos y consejos maravillosos! Las habitaciones son grandes, un poco anticuadas pero generalmente limpias. Aunque no estaba seguro acerca de las camas, ya que ambos tuvimos algunas protuberancias rojas que me causaron picazón. Alrededor era realmente agradable y verde. Fácilmente accesible en transporte público. (Original) Went for a wellness weekend with a friend, was very put off by the attitude of the reception staff. Pop over to the restaurant for lunch, noticed we are the only one. Food wasn't appealing, that explained. I would recommend to eat outside. Since we paid for a half board, we stayed for the dinner. Was edible, not fantastic. The serving staff, especially Christine & Dario totally won us over right away, very attentive, warm and so very friendly. Felt immediately at home. There is only one masseur in the hotel so we have to take turn, wonderful lady with good pair of hands and wonderful tips! Rooms are big, a bit dated but generally clean. Though I wasn't sure about the beds as we both got a few red bumps that caused me to itch. Surrounding was really nice & green. Easily reached via public transport.

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Sally Jaeggin . 2019-11-10

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(Traducido por Google) Hermoso hotel (Original) Bellissimo Hotel

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Andrea Rognoni . 2019-11-01

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(Traducido por Google) Buen desayuno, habitación grande! Precio abordable ! (Original) Bon petit déjeuner, chambre grande ! Prix abordable !

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Davide Fais . 2019-10-29

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(Traducido por Google) Bonita casa Lo deteriorado de este lugar es su encanto. Bonita zona para descubrir. (Original) Accueil agréable. La vétusté de ce lieu fait son charme. Jolie région à découvrir.

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Jacques Peclard . 2019-10-24

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(Traducido por Google) Gran hotel, bonitas habitaciones, personal amable. Ahora estábamos de nuevo tres días en este hermoso hotel. Siempre es una experiencia quedarse allí y escapar del estrés de la vida cotidiana. Volveremos Sigue así (Original) Tolles Hotel, schöne Zimmer, freundliches Personal.Wir waren jetzt wieder 3 Tage zu Gast in diesem wunderschönen Hotel. Es ist immer wieder ein Erlebnis dort zu verweilen und dem Alltagsstress zu entfliehen. Wir kommen wieder. Macht weiter so

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Klaus Schumann . 2019-10-13

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(Traducido por Google) Buena ubicación, amable. Amamos a Bad Ragaz. Gracias (Original) Gute Lage - freundlich. Wir lieben Bad Ragaz. Einfach Danke.

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Physiotherapie Carol P . 2019-09-26

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(Traducido por Google) Buena comida, ubicación fantástica, precios reales. (Original) Gute Küche, traumhafte Lage, reelle Preise

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Urs Scheiwiler . 2019-09-21

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(Traducido por Google) Muy buen hotel con cálida bienvenida. (Original) Très bon hôtel avec accueil chaleureux.

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Baudet Olivier . 2019-09-17

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(Traducido por Google) Calma (Original) Ruhig

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Bertrand Volken . 2019-09-15

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(Traducido por Google) Desafortunadamente, el hotel del castillo ha perdido su encanto. En su mayor parte, el personal no calificado ya no trabaja en equipo. Carece de un liderazgo! 'Servir' significa servir para mí. Si esto no se hace, el huésped cambia el restaurante / hotel. Hay suficientes ofertas en Bad Ragaz. Una pena (Original) Leider hat das Schloss Hotel den Charme verloren. Das, zum grossen Teil ungelernte Personal wirkt nicht mehr als Team! Es fehlt eine Führung! 'Bedienung' - heisst für mich Dienen. Wenn das nicht gelebt wird, wechselt der Gast das Lokal/Hotel. Abgebote gibt es in Bad Ragaz genügend. Sehr schade!

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Carlo . 2019-09-13

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(Traducido por Google) Precios muy altos para habitaciones de baja calidad, alfombras sucias y polvorientas, baño muy pequeño con olor a humedad. (Original) Prezzi altissimi per delle camere di bassa qualità, moquette sporche e impolverate, bagno molto piccolo e con odore di muffa.

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Domenico Redondi . 2019-08-19

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(Traducido por Google) Restaurante en necesidad de renovación (Original) Restaurant Sanierungsbedürftig

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Philipp Kind . 2019-08-10

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(Traducido por Google) Muy buena comida, excelente servicio y un bonito jardín 👍 (Original) Sehr feines Essen, toller Service und einen schönen Garten 👍

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Eug. Gschwend . 2019-08-10

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(Traducido por Google) No ha cambiado en 50 años ...! (Original) N'a pas changé en 50 ans....!

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marie-astrid Stock . 2019-08-08

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