IKEA Vernier in Vernier

great except for the paid parking... the receipt (at a certain height obviously) having bought from you should open the gate for free

Quality decreasing but prices increasing+++...no longer too much interest in spending miles to buy furniture. Too bad

Practical...a part was missing and I couldn't use the stender But didn't have the parts for a stender purchased 10 days before. The lady replied that she could not get me the missing part??????? Enough trach for an international house??

1 star for security busy chatting with the cashier monitoring the self check-out tills this Tuesday March 19 at 2:00 p.m., but tough enough to run to the exit of the store to check my receipt. We chase people when we're sure they've stung. Hire more staff to monitor these cash registers, or who do something other than chatting, this will prevent honest regular customers from posing as thieves. Ashamed!

Like any Ikea, you can get everything you need here. However, the restaurant is very full at lunchtime, somehow you could plan it better since it's like that every lunchtime.

Do yourself a favor and don’t buy kitchen supplies. Literally one time use…. And of course you can’t return. Customer service isn’t good if you don’t speak French. Thankfully I found a very good English speaker who was incredibly helpful and I said ONE some of the employees have the UK flag meaning they speak English but they don’t. I spent so much time doing simple things.

Very satisfied with the IKEA vernier service. The click-collect department is excellent! The Spanish blonde is really great

Lots of choice and good quality when you put the price on it

IKEA on a human scale, friendly and practical. You can find everything there and the staff are friendly.

Thanks to IKEA for having the best sellers. I had a great time. Mathieu rayon - arrangements. Many thanks for resolving the situation with my storage boxes. Régine at the checkout very nice. Keep hiring sunny people. Please.

Even if you don't need anything you will always find something useful

The showroom and after-sales service are great, but the click and collect is disappointing. Each time I used it (5 or 6 times), I spoke for between 30 and 45 minutes before someone deigned to answer... Then another ten minutes before the person arrived with my order... I no longer dare go through this service, we waste less time going directly to pick up the products from the shelves.

IKEA type everything is normal. I don't know if the others are better.

I have always been happy with Ikea furniture until I had a serious problem with a product and was very disappointed with the initial customer service that shocked me from the big brand. Following my complaint and direct contact with Ikea Vernier, they were able to very quickly rectify the situation correctly.

The 1 year return service it’s a farse. When you return an object they will find a minimal detail to not get the product back. It’s essentially a way to convince you buying specially if you are not sure, but what is sure is that you can’t return the product. Do not rely on the returning policy.

Super nice place to do your shopping for the house and also a good restaurant if you're hungry.

Convenient but not easy to go for one or two products. You have to browse the entire store or almost with the shortcuts

Friendly staff, we always find everything we want.

I bought 2 cheap drawers from Ikea. The disgusting wood smell didn’t leave the room for a month. They are really the worst in quality hence the low prices

Superb, quite a lot of stock, too bad the parking 🅿️ has to be paid for after an hour. Because it’s quite rare to stay there for less than an hour 😅

Very competent and very friendly

Far behind Ikea standards. I do prefer to move to Aubonne to make purchases

Good choices, many good deals, convenient.

With the family card really super interesting, especially on Thursday

A lot of choices. Very tidy, clean and very well explained product search

I adore!!! We always find everything there 😍😍😍

They have quality products. You can find good things to eat in restaurants. easy transportation.

We were superbly welcomed by Shaima who advised us on our purchases. She did not hesitate to spend time with us. When an item was out of stock in her department, she did not hesitate to look upstairs to satisfy us with the exhibition model (end of series). All with a smile and good humor!!! Thanks to her.

The lady works in the children's area. She is poorly polite and I felt discriminated against. She is black and she speaks rudely and poorly when I come to ask for my daughter. And his college supports him and they are rude to their customers. I'm really disappointed with you. I really felt discrimination at Ikea. If you don't speak French well, don't come to Ikea. Very poor service at Ikea

My favourite IKEA in the whole world. Very well stocked

Although it remains a place where you can find a very wide variety of items for the home and garden, and sometimes very innovative, they have fallen in quality and increased in price. Articles in action with the same characteristics are close to those which are not and are misleading. Super stressed staff who don't even stop when responding and who have to be followed to hear (the hyper pressure is palpable) Even the customer service lacks common sense.. 4 so-called "priority" checkouts, either by card and 2 with cashiers... no comment. Mr. Ikea, as big as you are, it would be good to put a little humanity back into all of this. As you put it so well, “it’s good for you and it’s good for the planet”. Mr. Ikea, all that's left to do is.

Great prices, diverse selection of practically most furniture and household items. I love the recent arrangement of the space. Unlike before, you can now access certain display areas directly without going through a maze of sections😅

A big thank you to Patrick for his wise advice on cooking.

Dogs poop in the middle of the shop, visitors are smelly, the place is very crowded. Better order online.

The reception does not have a lot of requests but a service that leaves customers waiting a lot of time 💔

I ate sick hot dogs, I'll spare you the details

Since the useless bean counters decided to not sell REAL swedish food brands but their own bland "recipes" manufactured everywhere except in Sweden there's really no incentive to go to this low quality furniture store any more. The Swedish food boutique was the only reason to go there.

When the Christmas meal and employee gifts seem to interest those in customer service more than working. 5 employees and only one who works while the others stare at you and prefer to chat. For the rest, classic IKEA, well stocked but sometimes empty with long queues at the checkouts with no other open despite the flow. Toll parking.

The best customer experience in the almirah division with Céline G. who advised me on my 2 projects with immaculate skill, proactiveness, responsiveness and efficiency in design to order!!! Very very rare to find such an empathetic person who listens to clients and goes the extra mile to make client wishes a reality !!! Highly recommend to anyone who visits IKEA Vernier in Geneva! @IKEASwitzerland - You’ve got young highly-skilled talent right under your nose - please nurture this talent, recognize young Céline and make her progress in her career journey !!!

Always nice to have an Ikea not far from home, to pick up furniture, all kinds of objects for the home or, quite simply, ideas! However, I think that Ikea could easily go a little further in eco-responsibility.

Rather competent and friendly sellers, which makes shopping bearable. Avoid if possible on Saturdays, you feel like you are in a sheep enclosure 😉

Good business, good price and good food

To my first opinion ("One star less because of paid parking."), Ikea responded as follows: "[...] We are, in the canton of Geneva, unable to ensure that our parking be free! Little advice, why not visit us using Public Transport 😊. […]”. Using TPGs is indeed practical, except when you go to a furniture store to buy furniture 🙃. Being a business on the outskirts with paid parking (and with IKEA Vernier prices) remains an astonishing choice, even in the canton of Geneva.

Always an experience to go for a “little” trip to Ikea. We know what time we are going in, but never when we are going to leave!

Restaurant..... It's really not very good

Easy to access and parking available in the basement. Top.

Ikea Ikea. Everything is very good in this store. Everything is put away, classified, organized. What to say ? Nothing, everything is perfect.

Store that leaves us wanting to buy everything

I like the items that are sold there, but it seems that there is a problem with stock management... I see empty shelves far too often. I check to see if the missing items are available in other branches, and all too often I see that IKEA Vernier is the only one not to have the item in stock. This is valid for a lot of products which have not been in stock for several months, while for all the others they are very often.

very easy to find what you’re looking for- it’s a welcoming environment and not at all overwhelming like other ikea’s i’ve been to in the past. the service is great but for the most part of you don’t ask for help they’ll leave you alone with is a great thing in my opinion. most of the things you find online from the official ikea website are in-stock but sometimes they’ve got to make orders or they’re sold-out. they do offer to put it together for you (it’ll cost you) but some stores don’t offer that afaik.

Well done for the service, the staff is great in everything!

Extremely disappointed, some shelves have been empty for several months... in many sectors... Cold atmosphere, the quality has dropped significantly at the entry level, particularly for the sheets which are also lacking....For the rest the prices have increased significantly. I'm not ready to go back. For and for meatballs at the restaurant, we are limited to 16 instead of 20. Attention fans!

Great store, however parking is a bit expensive.

It has everything, wonderful prices

Stop calling me informally. (it's cringe and inappropriate) The module for sending feedback does not work either.

very bad purchasing experience, complaint made in writing.

So rare, very happy to finally be part of this very closed circle of little stuffed rats. Tartine is very happy, I am too, the bear called toast is also happy. Mr. Green, very friendly, even gave us chocolate suede at the entrance where a DJ was throwing the sauce. In short, yeah it's nice, and they're smart at marketing eh.

Amazing even for just having a walk inside and checking the place out. Great interior design and planning and amazing cheap products

Very large choice and no more expensive than in France. Helpful staff.

Ikea is very good for me Adrián Puente Willy returning to my mother once I saw her here Ikea vernier the coffee is very delicious At Ikea vernier the cakes sounded very delicious At Ikea vernier the decoration is very pretty At Ikea vernier the Swedish cinnamon cakes sounded very delicious At Ikea vernier the meat balls sounded very delicious At Ikea vernier and the fries sounded very delicious and the strawberry jam is very delicious the hot dog is very delicious At Ikea vernier it's me Adrián Puente Willy the chicken and cheese salad It is very delicious, it was here at Ikea vernier today Tuesday, October 17, 2023 for me Adrián

An Ikea like the others so nothing new nickel

I really like going to Ikea but today I am particularly disappointed, we ate at the restaurant with a friend and our two 2 year old children, I said because they were sitting on LED trolleys and a tray trolley in addition. Arrives at the checkout Mrs. Yess.....asks if we have the ilea card and I tell her m, I hope it works because the network... and her very haughty and dry response was; You had to prepare it before there are people in front of you. Is it normal to talk like that? For me NO, knowing everything we had in hand it was clearly inappropriate on his part! I hope I don't have to deal with this horrible person again. You don't talk like that to clients and even less so to two single and borderline overwhelmed moms.

The new trends in the IKEA windows, great suggestions for setting up your loft, bedroom, kitchen, I loved the new setup for children's rooms with the outer space theme, I really like the bottom of the sea, the prices are very competitive.

IKEA is IKEA. Its furniture, its accessories, its meatballs… we love it!

Super long waiting time at the after-sales service despite the few people present

I absolutely hate the familiarity of this store. French culture imposes vouvoiement on us, why deprive ourselves of it. This is a marked lack of politeness. The Swedes also want to impose their language on us.

Easy access. A big choice. A customer service person who was very professional.

Very practical to have an IKEA in Geneva, no need to go to Aubonne. Great everything we need, Top

Still good, competent seller. To recommend

I am a very good customer of IKEA but today I was very shocked by the behavior of the cashier who asked me to quickly pay and leave to let the customers pass The customer behind me was very aggressive to give him space because he thought I was slow, I had barely been there for 1 minute and he very aggressively insisted! the employee supported her to get me out I was trying to pay but with the stress and pressure the cashier was putting on me I couldn't do everything at once so I asked him to call security. I filmed him and he calmed down How can I pay at the same time listen to him tell me to hurry up several times in a row and get out there are people behind? I was furious because I have never been treated like this! In the end a manager came and told me that she wasn't there to say what really happened but logically what do we do at a checkout? Supporting your colleagues is not good at the expense of losing customers The cashier said he has a witness who is the same person who wanted to pass in front of me There are cameras and I have video! We can clearly see that these 2 people were glued to me at the checkout and not the other way around! This lady asked me several times if I wanted to take the merchandise. I said no because why would I spend my money on violent and disrespectful people who wanted me to get out? 😳 I would like to point out that I am a veiled woman and this is the reason for such relentlessness and injustice that I suffered. Shame on you

Very nice store, very warm welcome With cafeteria

Good canteen and always Ikea products. Staff at your service.

50 min to prepare 2 doors for goods collection and when they arrive one of the 2 is missing… They took less time in Lyon to prepare a complete kitchen than it took IKEA Vernier to prepare 2 doors. It’s scandalous to lose an hour on a construction site because of this

In at 10:00, out at 10:04, for once, I got my product in a flash despite its 38kg.... it's the first time I've made a purchase in 4 minutes....

Very very good, fair prices, the staff is very pleasant and available to serve, inform and help customers. I have been an IKEA customer for a long time. And the quality and service is very good. The only thing not good is the price of delivery 🚚 and assembly. And what's more, we eat well at reasonable prices.

Do not take delivery! We ordered a 120cm basin and it arrived split in two! The after-sales service did not want to reimburse! But still ended up getting a €30 voucher. Not very professional and commercial.

Copy and paste shop of all the other Ikea branded ones. Prices change here, they are proportionate to the standard of living in Geneva.....

Very convenient except for the paid parking

The store is quite complete. However, you should remember to wash the tables in the restaurant

Breakfast restaurant change from 9:30 a.m. only 1 cash register open always busy 1 very long queue and coffee machine 1 of 2!!!

Large store of furniture, decorations and utensils.

Very well done store tour, everything is easy! Better than the one in Aubonne!

A certain Lucia who works at the daycare should not make staff leave. Arrogant and incompetent.

We go there to buy furniture, not to eat there. My daughter got salmonella right after eating meatballs. To be wary.

In this store there are often stock problems. Prices have become too expensive. It is not justifiable such a price difference with other countries in the same catalog if it is not that salaries are higher in Switzerland and they want to obtain the maximum benefit. Especially when a few years ago there was no such difference. Also the Swiss catalog is smaller than elsewhere (e.g. fronts of kitchen furniture) More and more uninteresting. It is possible to find similar items at more economical prices elsewhere.

Rational except for the opening time. Very good structure of the articles and easy to assemble.

I was guided by Mr. Bravo Jonathan who was able to properly support me in my purchases, I am very satisfied with the IKEA staff who listened and offered tailor-made products, Mr. Bravo was able to guide me on two occasions in the choice of furniture and I remain to this day, very satisfied and I highly recommend, tailor-made help is normally very rare these days.

Huge thief... Satisfied or refunded but not at all that Place they do gift vouchers…… I won’t say anything more for an amount of 899.-

Huge selection, helpful staff, easy access by public transport.

Opinion regarding the design, delivery and installation of the kitchen: a big, big thank you to the whole team, particularly to Pascale G. Everything was easy and clear, to do and follow.

Always the same. We go in for something and come out with 100! 😁😊

Generally I find that there are often stock problems every time I come the items I want are never available I don't like the price of parking, why pay to come and spend at your place? Get a discount on a minimum purchase then!

Part of your family. Friendliness, Quality and Trust are always waiting for you.

IKEA clean and tidy Sometimes when we ask the staff we have the impression of being a nuisance and they barely say hello to us. Too bad because there are a lot of good points in this IKEA

Good location, the usual good IKEA with price adjustments to Switzerland.

We no longer know where to turn, you go in to buy an item and you come out with the Ikea bag full, and the salespeople are always at your disposal for information.

The choice of products is excellent. The friendly staff but always very, very surprised when we address them informally when entering the store they address us informally on all the signs......

Always good service and lot of choice.

Good product, unfortunately products have become very expensive, those in Switzerland are the most expensive stores in the world, despite the rise in the Swiss franc the prices have not fallen, inflation has taken its toll. . For example for beds 🛌 we find them cheaper in other brands. I bought it elsewhere.

Very unfortunate no one to answer the phone despite long minutes of waiting and several calls made.