Jack's Brasserie in Lauterbrunnen

Really a beautiful place with tasty cuisine and very professional service.

Best restaurant in the area! The restaurant has a few not good reviews which is absolutely not justified. The atmosphere is really very pleasant. Fast and courteous incredibly nice waiters who take care of the guests every single second. The prices are incredibly fair and the food comes quickly and is simply perfect. There is a wide selection of dishes, there is certainly something for everyone. Thank you!

So sad. This place used to be owned and operated by a lovely couple that poured their heart and soul into it and provided a magical experience. Since then it was apparently bought buy a large corporation who has sucked the soul out of it and ruined a once fantastic restaurant. The service was atrocious. We waited 2 hours for salads to arrive. Half the table got drinks immediately, the other half an hour later. Food came out hap hazardly and not as described on the menu. When it was bright to the waiter’s attention that the meal delivered was not at all as described in the menu he simply laughed and said, “the chef is in a mood tonight.” Multiple tables were sending their meals back. The place was sad and half empty. The efforts to cut corners and reduce costs were evident everywhere. All members of our party instantly felt sick after the meal. Just heartbreaking to see such a lovely restaurant ruined.

Disappointing. The welcome was friendly but from then on everything that could go wrong went wrong. The order was taken personally by the boss (unfortunately, slightly mockingly, for whatever reason). After a short wait the food was already served. However, the main courses and not the starters. Okei can happen was sent back and the service employee came back again. However, not with the starters we ordered but with some for another table... On the third try it worked and the food itself was good hence the two stars. Clearing up was done before the main course arrived, which was surprising given the organization and circumstances. As soon as this happened, our main courses appeared “again”. I'm writing again because we have a very strong suspicion that these have already been with us before because the sauce was cold and the fries were anything but hot. So send the sauce back and nibble on lukewarm fries otherwise they will get cold too. The Fiorentine egg with shavings of cheese was good, but for just under 40.00 I expected a little more than a starter portion. Sauce again there. Food and mood good again. Dessert was an extremely generous portion and tasted great. When I got the bill, the price of the farmer's soup with bacon and toast didn't match the price on the menu, so I reported it again. Was corrected and the surcharge for bacon and toast was waived. On the whole, the food was good but definitely in the higher price range and the service should also be top. Various service employees didn't know what to do with the food, the red wine was first put at the wrong table, etc. It can happen, but then it should be a given to show appreciation. It's a shame about the good reputation it once had.

Only 4 reviews by the time we ate here. Completely disagreed with the two 1 star reviews complaining about service so thought Id chime in. Very happy with the experience. Breathtaking view, friendly and impressively multilingual staff who were highly knowledgeable of the menu and offered a great wine recommendation. Food was delicious. Highly recommend!

My vegetarian curry was tasteless, cold and it seemed as if they had just scraped together the remaining vegetables... Glasses were worn and broken. The head waiter scolded his slightly younger colleagues in front of the guests. In addition, the prices are outrageously high for the food you get. The younger waiter was very nice and always tried hard!! Thanks for that. Unfortunately, all in all we were very disappointed.

Great food with presentation and taste. Also good price considering the location and dining environment. Very friendly service

Service unprofessional, there were two errors when taking the order, the food is completely overpriced and (apart from the meat) not really good. The "winter salad" for 16.- has three pieces of stripped carrots on the plate, which should be offered for a maximum of 5.50. Completely disappointing and way too expensive for what you get served.

The food is delicious, the atmosphere is exquisite and the staff are adorable. The quality to price ratio is excellent. We will come back !