GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3,1

Based on 103 opinions

3.6Cuisine3.1Price3.1Service
site_photo4

Nº 87 in 242 in Zug

CUSTOMERS TALK ABOUT DISHES WITH.. cafe

comment_iconOpinions

Unfortunately I wouldn't eat there again. The quality of the food was impeccable, but for the prices you can expect larger portions and at least some seasoned avocado. Unfortunately it was very basic and the prices on the website didn't match the prices in the cafe. I can get bigger and better avocado toast cheaper in Zurich.

site_logo

L. Belinda . 2024-03-23

MORE AT Google

Nice coffee and delicious waffles.

site_logo

Elias Marquart . 2024-03-22

MORE AT Google

Well attended, tasty, but also proud prices…

site_logo

Roman Beer . 2024-03-19

MORE AT Google

Fun, trendy place. Highly recommend

site_logo

kate michaels . 2024-03-17

MORE AT Google

Very cozy place to linger, great ambience and absolutely recommended espresso!

site_logo

Flo Zürrer . 2024-03-12

MORE AT Google

Great Coffee! Food selection isn't too big but it's a coffeehouse, not a restaurant, so that's more than fine. Especially since the food is very good and freshly made. (some reviews criticize cold avocado toast - funny because I don't want my avocado to be warm anyways xD) Service is friendly and quick, all servers speak English, which is great for all the international guests - not a given thing in a not English speaking country! On the other hand, not all servers speak German - therefor only 4/5 Stars The atmosphere does suffer from the busyness of the place. It does get quiet crowded - One table fewer would benifit the coziness (and I do not like the music but that's a question of taste) One of the few Dog-friendly places in Zug, which is great!

site_logo

Jana Kronig . 2024-03-05

MORE AT Google

Friendly staff, nice music and atmosphere.

site_logo

Lampros Papadimitriou . 2024-03-03

MORE AT Google

We discovered the coffee by chance and it immediately appealed to us from the outside. When we were there it was quite crowded. Nevertheless we got a place. Our order was prepared and brought to the table very quickly. It was delicious ! We will be back. 🫶🏽

site_logo

Chulia K. . 2024-02-18

MORE AT Google

The only decent coffee in Zug. Still a lot to improve to be on the same level as the great coffee places in Zurich. For example: why do you need an app to order and pay for in such a small space? 6 swiss francs for a coffee but you can’t afford spotify premium? Small details to improve to go from okish to great :)

site_logo

Plouism . 2024-02-12

MORE AT Google

Friendly service and the Valais platter is delicious!😊

site_logo

Ato Herzig . 2024-02-12

MORE AT Google

Nice place and coffee, but it can get a bit chaotic when full. There's a small cashier in the end if you don't want to register your card online.

site_logo

Victor Elias . 2024-01-30

MORE AT Google

Such a lovely place! The atmosphere is wonderful in the cafe and the employers are lovely and really friendly! and the food is also really delicious! It's my go to cafee in zug :)

site_logo

Olivia Bucher . 2024-01-26

MORE AT Google

The cafe is very stylish and modern. You can only order and pay digitally. I personally find that rather weak. My main criticism, however, is the prices. It's absolutely okay for me to pay something for a good coffee. But the coffee was really small and the dessert (brownies) even smaller. The prices were really too high for that.

site_logo

Setara “Serith” von Andrakor . 2024-01-16

MORE AT Google

As an artist and coffee lover, my visit to this cafe was a real delight! Latte art here is celebrated in a very special way - a real treat for the senses. The barista really perfected his craft and the coffee was simply outstanding. The service was friendly and attentive, which made the experience even more enjoyable. But the highlight was definitely the Belgian waffles - an absolute must! Fresh, crispy and with a selection of delicious toppings. The Kaffe Frech concept definitely tickled my taste buds and I will definitely be back. Thanks to the entire service team

site_logo

Marte B (Bieri) . 2024-01-12

MORE AT Google

Perfect location Cozy setup and vibe Nice decoration and interior design, definitely done with passion. Various coffee Ordering is easy with app Open on Sunday in the small town which is great Avacado toast mostly not fully toasted and cold, 8 out of 10 times. It used to be better Gipfli now always fresh Loud and hectic music, doesn’t fit with a cozy cafe vibe Loud , chaotic and stressful kitchen Extremely limited food selection on the menu Often unfriendly arrogant service attitude from certain staff Not maintained bathroom, messy

site_logo

D Yang . 2024-01-07

MORE AT Google

I have been a frequent guest at Kaffee Frech, be it for coffee, for lunch to go or on site. I was happy to recommend the place to others until yesterday, when I went there for coffee with a friend. We ordered a few things (coffee, food, aperitif). We had to defend ourselves because the drinks, some of which were half empty, were not cleared away straight away. When we had nothing left on the table, we were asked if we wanted to order anything else. We have denied this for the moment. We were then asked to vacate the table. It's understandable that you can't sip a coffee for two hours to get a free job, but our behavior was far from that. There were also other free seats in the restaurant that could have been offered to customers. We expressed our displeasure personally in the restaurant and in writing to the team. The reaction was very poor - it wasn't even enough for an apology. It's a shame that one of the few "cool" coffees in Zug has changed so negatively.

site_logo

Betty B. . 2024-01-07

MORE AT Google

A wonderful place to stay, good service but unfortunately I can't recommend it. Café was not “hot and strong” but lukewarm and quite milky. I returned the Capucchino, but unfortunately I didn't get “hot and strong” again. What a shame! The waffle was good but the avocado toast with egg came to the table cold.

site_logo

lenka zurbuchen . 2024-01-01

MORE AT Google

Unfortunately, our visit to Kaffee Frech didn't convince us. We really liked the furnishing style, and the coffee and toast were also delicious. Unfortunately the price-performance ratio is not right. Ordering with a QR code is quick, but the service still seems very impersonal. You were neither asked whether it was tasty nor were you noticed in any other way. What bothered us the most was the broken dishes. All the plates served had several corners off. Also those of the other guests in the coffee shop. I think it's a no-go. It's a shame because the coffee is the best in town. Unfortunately we won't be coming over anymore.

site_logo

Domi . 2023-12-22

MORE AT Google

A great all-round cafe, great place to meet and work

site_logo

Michael Harvey . 2023-12-12

MORE AT Google

Nice cozy little cafe. Good coffee and fine food. Unfortunately, the service is inattentive and not customer-oriented.

site_logo

Nadine Broch . 2023-10-30

MORE AT Google

Always great to visit Kaffe Frech. Best place in town. I love the avocado toast with egg and I normally add feta. The bubble is as well fantastic. The possibility to order and pay online it’s awesome, this should be the case in so many places in Switzerland. Thanks all for a super experience

site_logo

Carolina G.M. . 2023-10-28

MORE AT Google

whenever i want a cozier place in Zug for coffee or brunch i always come back here! the coffee is delicious and u have nearly endless customization possibilities in the app and the same goes for their toasts! the only downside i would say is that u get relatively little interaction with the staff as ordering and paying happens through a qr-code and a website!

site_logo

Kiara Charlier . 2023-10-08

MORE AT Google

Great place to relax, work or simply chat with friends. Ordering system is online and very efficient, food was delicous and staff friendly!

site_logo

Lennart Mehl . 2023-09-29

MORE AT Google

Top service, great location and a lovely owner!

site_logo

Sevi Ora . 2023-09-18

MORE AT Google

I've known Kaffee Frech for four years and was very happy to come because of the vegan offerings, but found that it had diminished on all levels. The outside area is very unkempt (obviously no broom is ever swung there). The tables are sticky and are only wiped down upon request. The employees' aprons reinforce the unkempt impression. There is a very unpleasant smell coming from the underground container around the corner. Salt and pepper are offered with the toast, but then two salt mills arrive and one of them is empty. Unfortunately, it makes a careless and unprofessional impression.

site_logo

Stefanie . 2023-09-10

MORE AT Google

Great place with a nice atmosphere and a delicious wafels and avocado toast as well as great coffee. The only drawback is ordering via phone.

site_logo

Max Ustenko . 2023-08-26

MORE AT Google

Very nicely decorated and nice staff

site_logo

André van Sprundel . 2023-08-21

MORE AT Google

Excellent food, excellent service. Their only drawback is the small space.

site_logo

Magdalena Ivankovic . 2023-08-06

MORE AT Google

Slow service, not friendly whatsoever. Crazy prices. The tip is automatically included .

site_logo

Orsolya Szathmári . 2023-08-05

MORE AT Google

My wife and I go here at least once or twice a week. The coffee is always amazing, the best gipfeli ever, and the service is simply great.

site_logo

akhi singhania . 2023-07-14

MORE AT Google

We come often, but unfortunately we often have to wait longer... since the QR orders, unfortunately we are no longer greeted so friendly... cheeky? 😅 probably fits the concept, maybe I'm just too old school...

site_logo

Da mani . 2023-07-08

MORE AT Google

nicely decorated small portions and rather expensive Ordering via app (a bit impersonal... but efficient)

site_logo

JEANAINE JARRET . 2023-07-01

MORE AT Google

Very cute coffee shop that offers great food options besides amazing coffee

site_logo

Eric Malcarney . 2023-06-14

MORE AT Google

They serve you an avocado in poor condition for 20 chf ..😳

site_logo

Cristina GL . 2023-05-21

MORE AT Google

Coffee was good, croissants too however for this price they are offering the staff is very slow and disorganized. The restaurant has 7 tables and 5 staff, but you still have to wait up to 10 minutes for coffee and you don't get what you order. Thanks, but I'm not coming anymore.

site_logo

Senad Pasalic . 2023-05-06

MORE AT Google

Nice place with good coffee and tasty carrot ginger smoothie:) And really nice Scan order pay system

site_logo

Olia S . 2023-04-18

MORE AT Google

Easy, fast, tasty brekkie bites. Priced while they deliver the part.

site_logo

Eva Hilf . 2023-04-16

MORE AT Google

Super cool location, very nice staff, delicious coffee, delicious breakfast. A small criticism is permitted: please do not take the avocado/guacamole for the roll straight from the fridge. It tastes like nothing ice cold.

site_logo

Béatrice Carniello . 2023-04-09

MORE AT Google

This is precisely what Zug needs more of, very cool and cozy cafés 😎 I can wholeheartedly recommend this place, the staff and guests are super friendly and very welcoming. Spend your weekend brunch, or business meeting, everytime a pleasure. Thank you, stay cheeky 😜

site_logo

Arthur Gervais . 2023-04-03

MORE AT Google

Nice and cozy place in Zug. I like the avocado toast, which is practically a non-existent option for a Swiss breakfast. The only complaint I have as a lactose intolerant person is that they don’t have a lactose free milk. I don’t like the oat alternative. Just a simple Emmi’s lactose free (free from) would make me a regular customer there. I like the coffee otherwise. The food is nice in general. Please add a lactose free milk to your alternative options!

site_logo

Victoria Rozental . 2023-03-28

MORE AT Google

6.- for a cappuccino in a unfulfilled cup, with burnt mill and without latte art! Sad and not what I am used to from this place!

site_logo

Nicole Griesser . 2023-03-22

MORE AT Google

The Flat White is strong and therefore great. Orders can only be placed via QR code and card payment. Sometimes that doesn't work and you can order and pay directly at the bar. Sometimes you have to wait more than 20 minutes until the order is processed. It's usually pretty busy and therefore loud.

site_logo

Martina Müller . 2023-03-14

MORE AT Google

Great coffee and great Gipfeli. We really like the place.

site_logo

Kristina Singhania . 2023-03-14

MORE AT Google

as the name of the coffee house suggests...

site_logo

Lena Burghaaven . 2023-02-27

MORE AT Google

I don't think it's good when people have to order on their cell phones and can't talk, and the waffle with sugar wasn't really good either

site_logo

Stephan Wiget . 2023-02-26

MORE AT Google

Nice coffee shop in Zug but the space inside is small! The Avocado toast is tasty!

site_logo

Katy Saade . 2023-02-22

MORE AT Google

super delicious avocado toast. Very friendly staff and the atmosphere is beautiful.

site_logo

Jael . 2023-02-02

MORE AT Google

The atmosphere was really cozy and the food was delicious! I didn't have to wait long for my waffles and they were amazing!

site_logo

Hisokayes . 2023-02-02

MORE AT Google

Amazing place!!! Everithing top quality

site_logo

Costy Dobrica . 2023-02-01

MORE AT Google

More appearance than reality! Unfriendly service, went unnoticed. Unfavorable seating options. In addition, price-performance is cheeky and not appropriate.

site_logo

Severine Kiser . 2023-02-01

MORE AT Google

Cozy place with a friendly service. Overrated prices but this is Switzerland. One of (if not the only one) in Zug for a nice coffee with friends on weekends. You and can order and pay by phone and this is great.

site_logo

E M . 2023-01-29

MORE AT Google

Impersonal cafe, service is only available for the delivery of the order, which is previously placed and paid digitally including a suggested tip. It's just a shame that the atmosphere in the restaurant falls by the wayside.

site_logo

Andi “Andi” K . 2023-01-24

MORE AT Google

Just had a total morning treat of the most delicious butter croissant, muesli and cappuccino - way to start my day!!!

site_logo

Fabs Hischier . 2023-01-04

MORE AT Google

Food was great, service was very friendly and quick :)

site_logo

Manuel Savary . 2023-01-02

MORE AT Google

Cold toast, drinks arrive 15 minutes after the meal, no one clears the previous people's plates from the table - absolutely not recommended.

site_logo

Patrick Becker . 2023-01-02

MORE AT Google

The place is nice but not recommended for food. They have only the crostini plate which is good in quality of ingredients but they manage not to toast or to toast too much the bread and nothing definitely you cannot do at home in 5 min. for way less money. Service also poor.

site_logo

Ca Ma . 2022-11-29

MORE AT Google

My husband and I lived above Kaffee Frech for nearly a year and loved it! A few of our favorites: Avocado toast with perfectly poached eggs: truly some of the most delicious I've ever had. Poke bowls with cauliflower rice/black rice and loads of fresh/healthy ingredients. Ginger tea Also, the people who work here are so, so lovely and take great care in serving their customers. Three cheers for Kaffee Frech!

site_logo

Jessica Hehmeyer, Well Empowered . 2022-11-21

MORE AT Google

Very cool place. Coffee, chai, food, service, online ordering and payment options, everything was great Keep it up.

site_logo

Richard Moergeli . 2022-11-10

MORE AT Google

Good place with international crowd . Love it !

site_logo

Anastasia Nydegger . 2022-11-06

MORE AT Google

Kaffee frech is a very nice place in the center of the city, great for coffee, drinks even for a quick bite

site_logo

Giorgos Lanaras . 2022-11-03

MORE AT Google

Very cozy coffee and lots of good vibes, also from the staff! The coffee is delicious! Will be back!

site_logo

Michael Eder . 2022-10-24

MORE AT Google

Nice place for short meets and good food

site_logo

Kranthi Kumar Sreeram . 2022-10-24

MORE AT Google

Coffee and croissants are very good! It’s always difficult to find a place there. And online order inside of the cafe doesn’t work very well.

site_logo

Elena Bolotskaya (Elena) . 2022-10-21

MORE AT Google

Very good coffee!! Very good tea Fine snacks

site_logo

Albert Ll. . 2022-10-15

MORE AT Google

Excellent coffee place, always returning with pleasure for a dirty latte and a smoothie

site_logo

Theodor Radu . 2022-09-17

MORE AT Google

Stylish place. Friendly staff. You can order food online at the table using the QR code and pay online as well - so if you want you may not speak at all😆 For those with small children, the changing table is one floor up.

site_logo

Ariuna B . 2022-09-15

MORE AT Google

With the cappuccino, the milk was foamed very well, the milk-espresso ratio was well balanced, the latte art was nice too 🤩 With the Flat White, except for the double shot, everything was the same as with the cappuccino and then also in the cup, which surprised me after the almost perfect cappuccino...

site_logo

Stefan Vogelgesang . 2022-09-14

MORE AT Google

Great local spot for coffee and croissant…. Highly recommended. I will be back next time I’m in town.

site_logo

Jorge Lopez . 2022-09-12

MORE AT Google

The food is delicious, I ordered the avocado toast.

site_logo

Karla Kottmann . 2022-09-05

MORE AT Google

The coffe and the avocado toast were good. In my personal opinion I didn't like to see my food being prepared in the middle of so many things and dishes in the bar/kitchen. Does not look very hygienic. ( I would have this area a bit more organized, as we custumers can see everything ) ;)

site_logo

Car_ Iba . 2022-09-02

MORE AT Google

Actually a great store Nice people great food But the pricing is a bit high in my opinion And unfortunately nothing for daily visits, which is very annoying

site_logo

Hugo Cabre . 2022-08-25

MORE AT Google

i'm a fan forever. delicious and beautiful.

site_logo

Кристина Козлова . 2022-08-25

MORE AT Google

Went to this coffee shop because of Instagram. However, after a short time we were very disappointed. We waited a good 1 hour for our order, but after 60 minutes only half of our order arrived (2 of 4 avocado toast). A good 10 minutes later the rest came... When we asked the staff about it, there was no courtesy or understanding whatsoever. It felt like the staff didn't care. A pity! Food was ok.

site_logo

Pia M. . 2022-08-13

MORE AT Google

Very good selection of vegan desserts and coffee. The price is a bit over the top, but it's in a good location in Zug. Also open on Sunday afternoons

site_logo

Antonia . 2022-08-11

MORE AT Google

Unfortunately they do not accept reservations so we had to wait approx 20 Minutes and got only a small narrow space at the window. The coffee was delicious. Would definitely come back for a coffee! The bread of the avocado toast could be wayy thinner. Wouldn’t order the toast again. Next time I will try the waffles :)

site_logo

Karoline . 2022-08-10

MORE AT Google

just wow. However, it can only be ordered via the app and also on site

site_logo

Markus Waldispühl . 2022-08-06

MORE AT Google

The avocado toast was very poorly done: the toast was not really toasted, the egg was hard boiled (should be poached, or at least not hard boiled and have a running yolk). Overall presentation was poor, I ate the egg seperately, and the toast seperately. I'd say the egg was good and fresh, but yeah, it's just strange to me to stick a hard boiled egg on top of a toast. The coffee was great, the staff was friendly and professional. Couldn't stay longer than 40min inside, as the AC was cranked up pretty high, I was afraid of catching a cold. Would come again for a coffee, but perhaps no meal next time.

site_logo

Germans Kobileckis . 2022-08-06

MORE AT Google

Good drink and food options. Such a cozy, aesthetic atmosphere. Don’t love how they switched to ordering and paying online, as it ends up being inconvenient for those without Swiss credit cards attached to their phones (Apple Pay).

site_logo

Sarah Lorraine . 2022-08-01

MORE AT Google

Modern and relaxed atmosphere. For coffee. Ideal for breakfast.

site_logo

Antonio Monopoli . 2022-07-24

MORE AT Google

Modernly organized, very nice staff. Ideal for learning, but needs more space with large tables. A second floor with seating would be conceivable given the high ceiling.

site_logo

Leon Ilin . 2022-07-22

MORE AT Google

Great freddo espresso! Comparable to Greece! Few places do it in Switzerland

site_logo

Dimitris Gravanis . 2022-07-16

MORE AT Google

Super nice location!! Cappuccino is great, really highly recommended. The avocado toasts are very tasty. Rather expensive.

site_logo

Sandra Meier . 2022-07-10

MORE AT Google

very nice café and offers a small but nice menu :) I tried the new bubble waffles on my last visit, which impressed me and the coffee is always good too There is a negative point because the café is often very busy (which also shows how good it is) and it is not always easy to get a seat

site_logo

katii ;-; . 2022-07-04

MORE AT Google

Self-scan order....ok! Not that problematic for me, but for you, the 60-year-old sitting next to me, it's almost an impossible task. In the app then, auto tip function. I have to actively turn tipping off. No go, because why tip when I do half of it myself. Coffee is good. In my opinion, be less hip, but serve again.

site_logo

Martin Fähndrich . 2022-06-26

MORE AT Google

Nice, “hip” café in downtown Zug with a great selection. However, indoors the sound system is much too loud (at least during the day). That would be ok in the evening as a bar, but not during the day when it's supposed to be cozy. It's nice and cozy outside for shade, but unfortunately the chairs are quite uncomfortable and you can't stay on them for very long.

site_logo

SaMl . 2022-06-20

MORE AT Google

Good choice of coffee and food for avocado toast lovers. We had fresh ginger tea and avocado toast with figue, protein plate. You order and pay via app which makes it fast and easy. They offer nice cakes as well.

site_logo

Patrycja K . 2022-06-06

MORE AT Google

I really like this cafe it has a very nice atmosphere. I was able to study for hours and the coffee tasted really good. The ordering system is a bit confusing at first but the staff are very friendly and have no problem helping you out. It can be a bit noisy when it’s crowded but it’s still a good place to get coffee and a light meal.

site_logo

Jaide Yellen . 2022-06-03

MORE AT Google

Best cafe ever. Again and again!

site_logo

Vereint Eins . 2022-05-31

MORE AT Google

Although I have traveled a lot around the world, Kaffee Frech is and remains my favorite coffee. Food, coffee and friendliness from the staff are always at a high level.

site_logo

Mo W . 2022-05-31

MORE AT Google

Cozy and delicious! Vegan alternatives available. Thanks for that!

site_logo

N “Niny” B . 2022-05-18

MORE AT Google

The best coffee place in the canton by far :)

site_logo

Daniel Večeřa . 2022-05-15

MORE AT Google

I ordered 2x cappuccino to take away. Quality okay, a little too cold. The team was a bit disorganized and, despite being overstaffed, it took too long before I could order. Then Café Twint didn't work - that can happen. BUT: They charge 6 CHF for a mediocre cappuccino... Is it still possible? The name Frech says it all and is a reason for me not to come anymore.

site_logo

Tobias R. . 2022-04-27

MORE AT Google

Nice and busy place. Coffee is great and dishes are very tasty although the prices are higher than usual for the region.

site_logo

Adrian Schwendener . 2022-04-14

MORE AT Google

Delicious breakfasts and coffees. Great space and vibe

site_logo

Sravanti Challa . 2022-03-30

MORE AT Google

First I'll explain my star deduction: on my FIRST visit there were 6 (!!) people working behind the bar. After paying, I first had to clarify who I could get my money from and who had taken my order. Unfortunately, no hello when you arrive... no goodbye when you leave. Unfortunately it seemed super impersonal. A pity. The coffee and pineapple juice (highly recommended) were very tasty and came to the table quickly.

site_logo

Claudio Würzer . 2022-03-20

MORE AT Google

This coffee space looks so cute, but after visiting twice i figured it's not welcoming and cozy at all! The music was so loud we could barely hold a conversation. To bad!

site_logo

Elif Gedik . 2022-03-16

MORE AT Google

Very crowded, little seating. Staff very stressed. Cappucino and croissant taken to-go. Yummy!

site_logo

Angelika Beck . 2022-03-13

MORE AT Google

If speciality coffee is your thing, then this is for you!! Very friendly staffs, organised and manage to create very good atmosphere! Nothing can beat Avocado Toast for breakfast!

site_logo

Sinmei . 2022-03-05

MORE AT Google

Great ambience!! Very nice service and above all very good coffee! Really does what it promises! Always my pleasure!!!

site_logo

Nico Tjarks . 2022-03-01

MORE AT Google

Super nice atmosphere and friendly service.

site_logo

Ariane Bulant . 2022-02-03

MORE AT Google

Similary restaurants in Zug

restaurant_img
3,1

27 Opinions

Speck Genuss AG
location-iconIndustriestrasse 70, 6300 Zug, Switzerland

As a young "Bebbi" I visited Cham on Lake Zug every year and enjoyed Zug cherry cake. It was hard for something to get stuck 🤗 and unfortunately it was only after more than 30 years that I tried to h

cafe
restaurant_img
3,1

1889 Opinions

Hafenrestaurant
location-iconHafenpl. 2
Végétarien

Do you want to spend a nice evening or day on beautiful Lake Zug? With beautiful sunsets or sunrises you've come to the right place. Here you can forget about the day for a while. Next door you can wa

cafe
restaurant_img
3,1

104 Opinions

Treichler Zuger Kirschtorten AG
location-iconBundespl. 3, 6300 Zug, Switzerland

I have had the opportunity to visit your café several times. I was impressed by the variety of options, but as a vegan I struggled to find a meal that fit. I've probably tried ordering a vegan breakfa

cafe
restaurant_img
3,1

13 Opinions

Brisket - Southern BBQ
location-iconZählerweg 5, 6300 Zug, Switzerland

Very friendly staff and good atmosphere in Freiruum. Vegetarian option is just terrible. Mushroom with cold mustard.

cafe
restaurant_img
3,1

972 Opinions

The Butcher
location-iconGotthardstrasse 2
Américaine

burgers fine, people not very nice / rude; if you have any vouchers read the fine print very carefully

cafe