Based on 491 opinions
Based on 491 opinions
Nº 70 in 152 in Kloten
Opinions
Even in the 21st century it is not possible to get a vegetarian Happy Meal at McDonald's. After all, there are creative employees in this branch who offer you “we can make the burger without a paddie”. Great, bravo!
Markus Parzefall . 2024-03-27
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Delicious fast food chains at the airport
鼠勾以捏(鼠勾以捏) . 2024-03-12
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It's getting worse and worse. Ongoing, chaos with orders and waiting times of up to 10 minutes!!!! especially in the morning, February 27, 2024: extremely long waiting time March 7, 2024, lots of staff and zero efficiency
peter niederbacher . 2024-03-07
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It's difficult to get the order right, I ordered regular nuggets and received "spicy".
Rhea . 2024-03-02
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The fries and chicken nuggets are always super chewy and taste like cardboard. Not as good as other Swiss McD's
Michelle . 2024-02-26
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I came home from work hungry and am on the last train, so I open the bag... with the Filet o Fish the cheddar cheese wasn't in there but next to the burger and instead of a double cheeseburger without ketchup I had a gluten-free double cheeseburger without mustard instead of ketchup receive…. After work, that's the last thing I want to experience
Athi R . 2024-02-05
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Hello I previously ordered a takeaway menu. I just got home and see a worm in my fries so how unhygienic is that please how do you make your food, I'll never order McDonalds again.
Melisa Ramadani . 2024-02-04
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Stuff smaller in size at ridiculous prices. Edible nonetheless.
Dr Scott Dingle . 2024-02-02
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The croissant was very hard and seemed to have been compressed
René Stöckli . 2024-01-04
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No vegan dishes. Were also not able to show an allergen overview. KFC right next to it has an allergen overview in the terminal.
GJS BER . 2023-12-13
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I ordered at the self-order machine and just a short time later my order was ready. The lady at the counter was very friendly and the products were excellent. Everything very hot and fresh! A big bravo to the team, I'll be happy to come back 👍.
HAL 9000 “Hal9000” Discovery . 2023-12-05
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I noticed that shrimp at the branch are always sold out.
Amaan Rahat Ahmad . 2023-12-03
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Never an issue with this place! Love it and my favourite place when I am in town.
elvis john . 2023-11-30
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McDonalds, nothing special. The Food Quality could be better.
GRAND AL . 2023-11-19
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Sad as hell, Half of it has been forgotten and surprisingly the store manager can't find the order. Very bad for the airport... you think twice about whether it's worth going there Not recommendable
Romeo Gobbi . 2023-11-12
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Slowest McDonald's I've ever been to. You sometimes wait up to 15 minutes for a single burger. Is this still “fast food”?!?!
ZÜRICH!96 . 2023-11-06
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Great service and good location
Dr. Ameya Puranik . 2023-11-03
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Slowest Mc I know. I waited 20 minutes for 2 cheeseburgers.
Werner Liechti . 2023-10-30
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The manager's mood wasn't great and the food wasn't fresh. I'd rather stay with Mc in Westside or Mc in Solothurn
Carla USW MYCHICKENWORLD . 2023-10-29
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It will always be an efficient fast food for any occasion
Adriana Martinez Gomez . 2023-10-29
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Service is subpar, but if things have to go quickly, it's just OK.
Daniel . 2023-10-27
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There are often long waiting times at McDonalds at the airport.
Rafael Francisco Fernandes . 2023-10-23
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I order double big tasty meal with apple juice and chicken sandwich. The staff prepared the order very fast while there was a huge number of clients. The sandwich was tasty and its quality was too good as well. I gave 4 stars for the service because I got the sandwich without any wrapping paper, and there was no sauce with the meal. I have the atmosphere 2 stats because the food corner was too overcrowded and I had to go back and forth to find a vacant place. But I recommend this branch.
Areeg Samir . 2023-10-22
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For not having the languages of Portuguese and Castellano/Spain
manuel azevedo . 2023-10-07
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A very busy McDonald's due to its location in the airport. Inside the food court, where there are many delicious alternatives to American fast food. Lots of order machines.
Michael Stolz . 2023-10-01
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what should you say? Everything is becoming more and more expensive and the rolls are getting smaller and smaller... This affects all of the chain's locations...
René Hochstrasser . 2023-10-01
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What does “veggie” actually mean at McDonald’s??? McDonald’s definitely doesn’t know. Because of a cow's milk allergy, I chose the Spicy Veggie Burger. There is no declaration of allergens in the ordering tool. When I asked at the counter, I was “lucky” enough to speak to the “chief manager”. He had no idea. A colleague then said that the McPlant was definitely milk-free. When I asked whether I could change the order (I didn't even have the goods in my hand yet!) I was bluntly refused. After all, I ordered it. I then gave the burger to the extremely competent and friendly, helpful staff! McDonald’s is simply not recommended! I'm regularly annoyed by the concept and the abysmal service.
Thomas Heitmann . 2023-10-01
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Best McDonald's I've eaten. Everything was hot which is not always the case and really very good.
Jé Ro . 2023-09-28
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Better preparation 😋 than in French MC Dos. The only one is the huge room which is shared with other restaurants and therefore very noisy
Bikette Bleue . 2023-09-24
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What an absolute disaster welcome to Zurich for any foreigner, there were only 3 orders when I was there and no one seemed to know what was going on including the so called manager. I know Switzerland is notorious for bad customer service, but this was over the top bad service. For a foreigner arriving and deciding to eat a good old macdonalds I highly recommend you stay away from this branch. Shocking that this is the first contact into CH. Do tourism a favor and either shut it down or change the staff completely and get a manager who knows at least how to greet a customer. Pathetic
express yourself . 2023-09-21
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I ordered 6 menu items, I ordered a sandwich wrong, I wanted to exchange it. After consulting with the restaurant manager, Mr. Beni, I have to order again and pay again.
Sayed Radwan . 2023-09-16
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Quick service and well organised. Enjoyed the meal. Lived to McDonald's expectations
Fatima Ahmed . 2023-09-14
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Stomach ache after the burger, not worth a visit
Mark Yen Monterosso . 2023-09-14
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Lost my train because of very slow service. Several numbers after mine were done quicker, despite just ordering a royal cheeseburger. Asked the manager to speed things up because I was late, he still took care of orders with numbers ahead of mine for whatever reason, didn’t care at all.
Joe . 2023-09-12
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Very good!! very friendly staff
Max Bopp . 2023-09-05
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We waited 50 (!) minutes for the ice cream we ordered. After 50 minutes we didn't receive the ice cream we ordered, but something else. The staff was completely overwhelmed (according to the staff's own statements) and not at all customer friendly.
C. F. . 2023-09-02
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Super fast, because of the atmosphere it's better to sit to the left of the counter.
Roger Schmid . 2023-08-31
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Food that has fallen down is brought to the kitchen and served again after 3 minutes. When asked, the employee denied that it had not fallen down. Absolute impudence.
Deniela Jesuthas . 2023-08-30
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It will take me another 20 minutes to get the meat and make the burger... I'm also told that a big Mac will go faster... it's the same meat, why wait 30 minutes for 1 burger...
caillou . 2023-08-28
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There is no room to charge cell phones or charge the notebook.
Kari V. . 2023-08-15
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Great service, ordering and delivery were quick. Freshly prepared and delicious.
J. Z. . 2023-07-03
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Switzerland Zurich airport McDonald's drinking a nice coffee the staff is very friendly and smiling
sabri lkw . 2023-06-28
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The only restaurant of this chain in the city of Zurich, where it is delicious. The tastiest food from the many restaurants of this chain in the city of Zurich. The quality of the food varies greatly for the better. Although it seemed to me that the food should be equally tasty throughout the network. In addition, there is always soap and it is clean enough for such a large flow of people. This is the only McDonald's in Zurich you'll want to return to. And the expectations of a delicious meal are justified every time. The staff is very friendly. Especially at the checkout. The cashier smiles so beautifully at every customer, as if we were all his friends visiting him. A very pleasant place.😊👋🍔🍔🍔🍟🍟🍟
Antony V . 2023-06-13
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After eating in the Mc Chicken menu again for a long time, everything was good, except for the drink, which was served incorrectly. Personally, it didn't matter much to me because I had trouble deciding which one to choose anyway.
sivil strugger . 2023-06-08
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The staff is friendly, reliable and helpful even when it's busy and you have a small problem.
Mathias Gabler . 2023-06-08
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I rarely go to McDonald’s ever but after a long flight I needed a quick meal. This honestly was the freshest and best quality McDonald’s I’ve ever had. I only took off one star because it also was the most expensive McDonald’s I’ve ever had.
Britney . 2023-05-22
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Thank you thank you thank you for offering glutenfree hamburgers and fries! I am celiac and appreciate your offer.
michele kümin . 2023-04-19
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Actually wasn't at McD but at the salad bar located adjacent. They serve a huge, huge salad. Very tasty( I had the Protein option) which includes chunks of chicken breast. A bit like Ceasar Salad, only larger and more expensive. Taste was spot on.
David Wilson . 2023-03-28
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Prices a little higher than in McDonald's in the city. Classic McDonald's burger
Antonio De Santis . 2023-03-17
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Nice and peaceful place wher one can have McDonald's delicacies . Loved it
Jaspal Singh Birdi . 2023-03-17
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everything 1A, friendly, fast staff, I'm completely satisfied
fabian.b.6 . 2023-03-01
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Tables are always dirty, when I get there I usually have to clean the table myself so I can sit down.
Zeljko Radovanovic . 2023-02-16
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It is among the other dining rooms in the Circle mall next to the airport. There is quite a lot of traffic all the time, but the BigMac was quite good, juicier and saucy than I'm used to...
Gabor Gonda . 2023-02-05
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Good service, efficient and clean. Located at the food Court of the airport.
Sharon Castillon . 2023-02-02
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The young person with glasses and purple hair was really nice and positive, they made my day! If you are reading this, your smile and positive energy is just what a mcdonalds like this needs. Kfc on the other hand was really rude to me. Big big plus for a coworker with short purple hair!
Lorena Susnja . 2023-01-25
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Typical Macdonald with no surprises
Marco Belluco . 2023-01-09
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hey sali zame outer harm away from the ou You'd better use a straw to drink or swallow again.
Daniel Kello . 2022-12-17
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Cold fries , messy burger the sauce was all over the bun and everything just dropping when eating, and very cold place to eat.
Richard Fernández . 2022-12-16
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Can't fault the staff. Very polite, very professional.
kenneth Stack . 2022-12-04
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She was helpful. Taught me how to choose a pure vegetarian meal. Was delicious and I had taken a green salad. It’s was extremely fresh. I am happy that I got a good veg meal for 3.1 euro it was a great experience
Himanshu Jain . 2022-11-27
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Poor order and poor cleanliness. The quality of the products gets worse every year and my visits become fewer and fewer. The good fries used to be a trademark of McDonalds, but today they are no longer to be enjoyed but have poor taste and poor consistency.
Roland Sandmeier . 2022-11-23
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The taste was not good. Looks like they fried old chicken and gave us. Oil oozing out.
Shalini S . 2022-11-11
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They trick the production times so that they can sell the goods for longer. See image. I picked up the order at 1:58 p.m. and the apple turnover was supposed to have been made at 2:20 p.m. according to the label. Yes, of course.
AB Schreiber . 2022-11-01
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Catastrophe - takes far too long and unfriendly: Wishing you bon appetit is the minimum!!
TranceEpic . 2022-10-22
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Part of the food court from the shopping part of Zurich Airport. Even though there were a lot of guests, the food came quite quickly. The food court also has enough seating and cleaning is quick. The food is as always.
Christian Clausen . 2022-10-14
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Really unfriendly staff last night. I wanted to order something to take away shortly before closing time. I was in the store at 10:57 p.m. and was then sent outside quite aggressively. The order display is full and they don't want to stay in the store any longer, they are now off work. The same thing happened last week. Is this how you treat customers???
marc reutimann . 2022-10-08
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Price increases of 12 percent although inflation in the euro area is estimated at 8.1 percent by the end of the year in Switzerland alone at 3 percent! Profit optimization with crisis situations is not well received by customers. The food itself is good by McDonald's standards. Reply to your answer: As I said, the price increase of 12 percent does not correspond to Swiss inflation, electricity prices are adjusted annually based on the multi-year contracts of the electricity suppliers. This means January 1, 2023 and not August/September 2022. I hope there are no more excuses that can be refuted.
someonesomewhere . 2022-10-03
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Normal Maccas, but pretty expensive.
Daniel Lobenstein . 2022-10-01
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I really liked Felix's service. I would like to have Felix's number if possible
Jannis Mag . 2022-09-24
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Very good customer service, Felix is very personable and a funny guy. He deserves a promotion.
martin waldmann . 2022-09-24
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Had a McChicken burger before my flight. The service was fast and the place is clean.
Ti Ma . 2022-09-23
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I ordered full menu but I don't get my drink😤
Richard Robert Gardiner . 2022-09-11
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It also has a KFC, Asian Restaurant and more there.
Veith Zäch . 2022-08-25
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It's a McDonald's... Be careful though, it is not located at the location indicated on Maps, it is actually inside the airport in the Foodland area. Some sandwiches are very nice to taste like the Mc raclette with Chili 🌶️ Prices are high, like Switzerland. @LVS.kid
LVS . 2022-08-23
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Here too, the employees can't count on 2, Bigmac was missing when ordering for only 3 people... You won't find space in the food court either.
François Petit . 2022-08-21
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Always a delight when you are served quickly and it's freshly cooked/warm. Good McDonald's experience.
Tim Burton . 2022-08-16
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An immediate solution when you're hungry!!
Ilias Georgouleas . 2022-08-07
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Saw Mia Madisson there, that can only be a good thing 😎
Stefan I. . 2022-08-05
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As always, we went to McDonalds at the airport in Zurich just before the return trip because of our daughter. There wasn't anything good to eat on the plane ;-)
Robert Giallella . 2022-08-04
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Double cheeseburgers are very tasty
Dani El . 2022-07-27
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There is do-it-yourself ordering but there is no table service!
Monica Artaria . 2022-07-20
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Fries bland and cold. Burgers are very good, but almost impossible to eat without everything falling apart. Had the same thing with other Mc, but much better.
Tiaré Wolf . 2022-07-14
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McDonald's. Although: this time I ATE my worst fries in an MCD. The Mac Tasty was ok, unfortunately very "uncompact"
Martin Lehmann . 2022-07-14
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I have eaten at the airport McDonald's more than once.... I always happily eat at any McDonald's! Practical & comfortable 👍👍👍
Romina Tavano . 2022-07-09
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Very user-friendly and helpful, despite many customers!, was on crutches, really great, thank you very much
Alexander Eysink . 2022-07-09
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Good place for regular Mc Donalds food.
Damien Schaer . 2022-07-01
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Great if you want to eat quickly at the airport. But it's loud and chaotic.
Angela Donno . 2022-06-28
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Mc donald was good and the prices are very affordable and very good i also like their staff very helpful
lilhomie xs8 (yt) . 2022-06-27
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Small McDonald's within a larger food station. There may be a waiting period
Georg Zipfel . 2022-06-26
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Not recommended. I reported to the cashier that there was no receipt at the machine. She said everything is fine. We were pleased to see that the next three didn't receive a receipt either. Now an employee finally made an effort. Finally, the apple turnover was missing from our order.
Mark Zaron . 2022-06-04
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Have never had a problem here. It is so convenient to have a quick bite to eat if you arrive on a late flight. The self service is easy to follow with the ability to have instructions in English too. Ample seating space if needed.
Catherine Mack . 2022-05-28
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One star is too many. There's no mention of cleanliness. Very very dirty. Cold hamburgers, cold fries without salt. Service no comment. It's in the airport you should be a role model. Honestly the uncleanest McDonald's in the canton of Zurich..🤮🤮🤮. .I can't recommend it at all..I'd rather buy a cold sandwich at Migros or Coop..
Arben Krasniqi . 2022-05-22
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I wanted to pay contactless with the card, but the machine didn't accept it. The staff is also rude and not motivated when talking to customers. Very very disappointing.
Milkyas Abraham . 2022-05-07
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Rude and poorly organized If you have to wait 20 minutes to order, it's no longer fast food
Arbnor Selimi . 2022-04-25
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Very good and fast service! Friendly staff! Everything fine!
Etan Grossenbacher . 2022-04-04
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Mustard honey zinger burger McDonald
Shirin K . 2022-04-03
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A bit hectic and crowded, but a great location.
Ret'Of . 2022-03-09
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Unfortunately there are always a lot of people
Thomas Lehmann . 2022-03-08
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I bought a meal in Magdonaldz and I didn't get anything, thank you for your help, I have no money left.
Embracher Schule_Ebnet . 2022-02-28
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Ordered two veggie burgers, received chicken. Unfortunately I only noticed it when I got home. Friends have told me that this seems to happen all the time at McDonald’s. A pity :(
Jessica Balzer . 2022-01-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Top service! My flight left in less than an hour and after a few seconds I had everything on my table that I simply ordered using the QR code. I am incredibly surprised and find the staff very friendl
Top service! My flight left in less than an hour and after a few seconds I had everything on my table that I simply ordered using the QR code. I am incredibly surprised and find the staff very friendl