Based on 503 opinions
Based on 503 opinions
Opinions
Very good hot chocolate, but quite expensive
Lara . 2024-03-30
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It's a shame that the opening times on weekend evenings are being reduced further and further.
Sean O . 2024-03-26
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8,50 Euro for a Cappuccino? If it would be good, ok, but that was the most awful cappuccino ever.
Holger Protzek . 2024-02-07
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Rude, toilet hasn't been checked for 4 hours, Frappucino only ice cream no taste
Noah Schnell . 2024-02-05
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I've been to this branch several times and don't understand the bad reviews here 🤔 The employees are always super friendly and don't get annoyed if you have special requests. I really enjoy coming here ♥️
Rana . 2024-01-29
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Very satisfied with my time spent at Starbucks! The coffee was very good and the service was quick! Thank you!🙂
Alycia Bergeretti . 2024-01-27
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Friendly staff, clean environment but very low quality like any Starbucks
Massimiliano Pastore Trossello . 2024-01-14
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Very unfriendly and overpriced.
Patty . 2023-12-27
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Came all the way to this location to pick up a too good to go. When I arrived, they told me it was cancelled, despite the fact that they had a too good to go order sitting there on the counter. They just said that they wasn’t for me, and was another too good to go order, and that mine was cancelled. So annoying. Will never come here again.
Natalie Johnson . 2023-11-05
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Extreme prices 9.50 for a drink is steep. Sitting outside is nice, but it smells like sewage and has been for a long time. Then you lose it. And the annoying cardboard tubes become so soft after a short time that you can no longer drink.
Guido Tresch . 2023-10-13
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Counter guy was shouting at me because i wanted to order per person and not drinks first, then food, My daughter and I had bacon egg croissant rolls and they were frozen in the center. Didn't complain, just walked out. Never going back.
Marc Plotz . 2023-09-09
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One member of the staff running the front desk was very unprofessional and unfriendly.
Branden Sparey . 2023-09-09
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Staff unfriendly and arrogant, even in the morning
Meike . 2023-09-05
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I'm not sure if they don't know how to do a mocha cookie crumble or they just don't have it, maybe it was my bad because it was to go and noticed it wasn't what I was expecting too late, not even coffee on it and I was craving for the one I always ask in any Starbucks (not in Switzerland) At least the staff was friendly
Paloma Castillo Espinoza . 2023-09-04
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Cheese cake was not fresh + mine Forgot coffee + service very unfriendly and took a very long time
Heitor Gustavo Da Silva Lima . 2023-08-05
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As always, good cafe and friendly service
Jürgen Frank . 2023-07-22
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Lester in front of other customers about the previous... very unprofessional
Tashina . 2023-07-03
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Starbucks located in basel near marketplatz. Staff was alone she is cheerful friendly smiling and welcoming. Even she was busy she discussed about my lactose free sugar free preferes coffee. Coffee was tasty cold and quick served. Thank you for being nice and serving good coffees. My choice was ice coconut milk latte.
fatmanur Barcın . 2023-06-22
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Starbucks in Switzerland is only for high earners. I just think it's overpriced. 25 francs for three drinks in a small to medium size is quite steep. I love the cold brew coffee, it costs over 6 francs for a little coffee with a lot of ice. There was definitely too much ice in it for me. I find it rather dark in the store itself, and it's not very easy for a layperson to get an overview of what's on offer.
Andrea W. . 2023-06-15
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Staff unfriendly, on May 8, 2023 at 8:22 p.m. we were no longer served because they close at 8:30 p.m. Therefore only one star. We go there often, drinks are not always equally good.
Jana Baier . 2023-05-08
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Nice and clean, a bit expensive here in Switzerland
nino folkerts . 2023-04-20
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We rested while drinking our coffees, quietly
Cemal Oztas . 2023-04-10
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Completely terrible staff. Order 2 cakes. Got no forks, no napkin. Everything upstairs is full and 3 tables are full of untidy cutlery. Each visitor has probably cleared the tisvhe themselves and stacked them on these 3. Nobody has come to put it away for an hour
captain magma . 2023-02-26
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Rude and arrogant employees who are clearly frustrated with their work. You should be grateful for the work and be more friendly and polite with customers.
gabriela ferreira . 2023-02-14
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Coffee and drinks great. Unfortunately, the area upstairs isn't really comfortable. The tables were full of empty cups and the tables were dirty. The facility needs to be rethought.
Brenda Wick . 2023-02-12
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First time in my life I couldn't possibly finish a hot chocolate. The drink was barely recognizable as one tbh. (It seems pretty much standard in the whole chain. So nothing special about this one shop.)
Ricardo Kanitz . 2023-02-05
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Nice staff, quick service, delicious food, a bit messy In principle I'm satisfied as always, unfortunately the seating area upstairs was a bit untidy and it sometimes took a long time for an employee to come to clean up... unfortunately not particularly inviting. However, my order was very tasty and was processed quickly. The employees are very nice and also accept special requests.
mariposa . 2023-01-31
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A little too small Starbucks with a friendly lady preparing drinks.
Lukas-Martin Schaub . 2023-01-12
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I used to love this place so I guess 1 star is ok, but our last visit was the worst in any Starbucks I visited in the world. And I travel quite a lot. When we go to Basel, we usually do a special detour here to get good coffee for our way back home. Well that was before ! Last Friday morning, both ladies serving there didn't even look at us once. They answered our greetings like we were pulling their teeths (but they laughed between them... So not a mood problem), and both our drinks ended up in the bin when we arrived home, they were undrinkable. It was the worst experience I ever had in any Starbucks. Unfortunately, I don't think I will ever go back here.
Marie-Rose Ramboz . 2023-01-09
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I love gingerbread milk,during this season
Giuseppe Manco . 2022-11-08
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I wanted a low-calorie coffee and got this from the lovely and customer-oriented employee. Her name is Alice Sieber. I can recommend it only. 😁
David Anthony . 2022-11-07
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I stopped by in Europe wanting to eat Ice America, but it was lukewarm!
심종섭 . 2022-11-01
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Very nicely decorated and super friendly staff. The coffee was, as usual, very tasty.
Michael Zwiener . 2022-10-30
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My espresso was very bad yesterday. Perhaps the machine is not cleaned often enough. Please do additional training at the branch at the train station, it's almost always good there. Service friendly, price like all Starbucks.
Martin Brodbeck . 2022-10-27
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I have been to this Starbucks several times and have always received particularly friendly service from the barista, Alice. I will recommend this Starbucks to my friends! :-)
Gabriela Sieber . 2022-10-13
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I come here quite a lot, and the service is always great. Especially the barista Alice, she's incredibly friendly! The drinks are always made well, the quality of the food is the same as any other Starbucks. I will say that the bathrooms are often pretty dirty, but I'd blame that more on unusually messy customers than the employees. The tables on the upper floor are often not cleared for an hour or two at a time, especially when the shop gets busy. But overall, I enjoy coming here!
Joanna Button . 2022-10-07
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My husband and I visited this Starbucks while in Basel for a few days, Alice the barista was amazing, great customer service and so friendly! Iced coffees and frapachinos tasted great too
Lucy Sharp . 2022-09-12
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3 days ago I got a medium coffee for the price of a small one because I had to wait a short time. But since Twint and Postfinance didn't work, I got it for free from the nice little cashier. Gave 2 kuna as a tip because I had nothing else.
Robert Bilo . 2022-09-05
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Everything was very good, very good quality, good location. Overpriced like everywhere else, but that's just the way it is... Very friendly staff. Unfortunately no changing table (needed one then of all times).
Ferenc David . 2022-08-22
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No comment, I'm always very satisfied, top service, nice staff
Marco Britschgi . 2022-08-18
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Bought a plastic reusable cup for my coffee and asked them to put my iced latte in it. They didn't even rinse the cup and the lid was full of dust. I thought it was only externally but when I got home and threw the left overs I found a collection of paper Starbucks stickers inside. This is unbelievable how dirty and dangerous they are. Can't believe that a simple water rinse was not done. To top it off we were the only customers being serve so even on not busy days they seem to be careless for customer service and safety. Just disgusting!!!
Mike Bifsha . 2022-08-14
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Nice service, but coffee machine was out of order.
JoeF . 2022-07-03
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Every time you visit the city, you go to the Starbucks.
Sascha Ulmer . 2022-04-01
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Unfortunately my QR code wasn't scanned for points. Coffee is good. 09/02 12:10
Marco Hodel . 2022-02-09
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Decent Starbucks in a nice area. Friendly staff and good coffee. Could use a good mopping
KC Mitch . 2022-01-16
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Personally, I am overwhelmed with the selection and usually order something simple. Others can often do this better at cheaper prices. But that's probably just my taste.
Andreas Schönenberger . 2021-11-11
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Opens as early as 8 AM in the morning. Small bathroom but friendly service.
SS H . 2021-08-19
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Perfect although they didn't understand English... price 3 coffees $21
Susana Herrada castro . 2021-08-18
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There are certainly nicer Starbucks, but the service was friendly. Starbucks prices (coffee in the higher price segment). Toilets are very narrow but acceptable for the size.
Schre pfi . 2021-08-09
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I like Starbucks stores in general, but it was my first time here. Very nice and cozy. The staff was very friendly and in a good mood. And the drinking was great as always.👌🏼👌🏼
Sara Bubu . 2021-08-06
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Expensive but frappuccino always works 😀
Manuela Gempeler . 2021-07-11
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Bought 2 coffees, milk was expired. 16 fr for not.
Woo Ping Weapon Master . 2021-06-10
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Slow barista. Generally low interest towards the customer. Otherwise a standard Starbucks.
Stefan Pelimon . 2021-05-09
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Great 🥰 I'm really looking forward to a good coffee and blueberry muffins again😍
Dominique Rüetschi . 2021-04-26
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The staff on 22.12 evening was really nice and helpful!
Chanel vdG . 2020-12-27
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Schnelle, freundliche Bedienung, die auch mit meinem etwas anspruchvollerem Kaffe (einige Extras) wunderbar klar kam. So wie ein Starbucks sein sollte 👍
Anastasia Koch . 2020-11-02
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This time of the year and a tall glass of pumpkin spiced Frapucchino 😊
Swapnoleena sen . 2020-10-21
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(Traducido por Google) Buen café, también tengo los granos en privado (Original) Feiner Kaffee, habe die Bohnen auch Privat
Markus Stirnimann . 2020-10-13
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(Traducido por Google) ¡La higiene y la hostilidad dejan mucho que desear! Las manos no se desinfectan lo suficiente y el orificio para beber se toca en la tapa de la taza. Entonces, cuando pedí una tapa nueva, ¡me regañaron de una manera hostil y dura! Los huéspedes mayores de 30 años son tratados mal, ¡aunque el servicio afectado sea mucho mayor de 30! (Original) Unfreundlich und Hygiene lässt zu wünschen übrig! Hände werden zuwenig desinfiziert und am Becherdeckel wird das Trinkloch angefasst. Als ich deshalb nach einem neuen Deckel fragte, wurde ich unfreundlich und harsch zurechtgewiesen! Gäste über 30 werden schlecht behandelt, obwohl die betroffene Bedienung weit älter wie 30 ist!
N. G.-S. . 2020-09-27
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(Traducido por Google) me encanta (Original) I love it
marcela von kaenel . 2020-09-17
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(Traducido por Google) Algo completamente diferente. (Original) Mal etwas ganz anderes.
Nika Mar . 2020-09-06
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(Traducido por Google) Disfruta del personal, incluso con una máscara, ¡te recuerdan! (Original) Enjoy the staff, even with a mask on they remember you!
Matthew Schmidt . 2020-08-20
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(Traducido por Google) Se satisfacen las solicitudes y el personal amable. :) (Original) Freundliches Personal und auf wünsche wird eingegangen. :)
christian zupeuc . 2020-08-13
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(Traducido por Google) Los horarios de apertura no están actualizados en google maps. (Original) Opening times are not up to date on google maps.
Jonas Felix . 2020-07-31
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(Traducido por Google) Los horarios de apertura están incorrectamente descritos (Original) Die öffnungszeiten sind falsch beschrieben
Elia_privat06 . 2020-07-11
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(Traducido por Google) Buen servicio (Original) Nette Bedienung
Doris Doppler . 2020-07-07
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(Traducido por Google) Bueno y caro ... (Original) Gut und teuer...
GUIDO HAAS . 2020-07-02
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(Traducido por Google) zuteuer (Original) Zuteuer
Dt Wdr . 2020-07-02
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(Traducido por Google) Siempre bueno ma no puedo decir que si (Original) Immer gut ma kann nuch ja sagen
jerome schurrer . 2020-06-12
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(Traducido por Google) Baristas muy tranquilos, limpios y amigables. (Original) Very quiet, clean and still friendly baristas.
Ro Lab . 2020-06-09
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(Traducido por Google) Mi Starbucks para ir. Confieso que no es el Starbucks más bonito. ¡Pero los empleados son más agradables por eso! (Original) Mein Starbucks to go. Ich gestehe es ist nicht der schönste Starbucks. Aber dafür sind die Mitarbeiter/innen umso sympathischer!
seyitcan senpinar . 2020-03-11
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(Traducido por Google) Considere una broma que tiene que pensar en las recompensas a las que tiene derecho como miembro del programa de recompensas. Con eso no me refiero a ingredientes gratuitos que nadie necesita de todos modos, ¡sino bebidas gratis cuando compras frijoles! (Original) Finde es ein Witz, dass man selber an die Rewards denken muss, die einem als Mitglied des Reward-Programms zustehen. Damit meine ich nicht gratis Toppings, die sowieso niemand braucht, sondern kostenlose Getränke, wenn man Bohnen kauft!
Nena Stebler . 2020-03-09
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(Traducido por Google) La habitación de arriba estaba bastante fría y bastante descuidada. (Original) Der Raum oben war ziemlich kalt eingerichtet und ziemlich verwahrlost.
Furkan Akyüz . 2020-03-08
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(Traducido por Google) Excelente ubicacion Las sesiones externas son mejores que las internas. El personal, algunos de los cuales son amables, un empleado trabaja sin motivación, no le importa la solicitud y la prepara al azar. Por lo general, pasa la mayor parte de su tiempo fumando en el extranjero durante el período nocturno. (Original) موقع ممتاز الجلسات الخارجية أفضل من الداخلية الموظفون بعضهم ودودون ،موظفة واحدة تعمل بلا دافعية،و لا تهتم بالطلب وتعده بشكل عشوائي.. وعادة تقضي أغلب وقتها تدخن في الخارج الفترة المسائية.
Nawaf M . 2020-02-13
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(Traducido por Google) Ok pero mal ambiente bueno para ir (Original) Ok but bad atmosphere good for to go
Jonathan Arlt . 2020-02-07
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(Traducido por Google) Le gustó (Original) Liked it
Christopher Galli . 2020-01-29
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(Traducido por Google) Desafortunadamente, no sé el nombre de la empleada llamada Aline besti, ¡quién te verá! solo recomiendo :) (Original) leider weissi d'nochname nid aber die mitarbeiterin mit em Name Aline besti Mitarbeiterin woni je gseh han!!! nur z'empfehle:)
Aytug Kandemir . 2020-01-24
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(Traducido por Google) Bien (Original) Gut
Kurt Kaeser . 2020-01-19
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(Traducido por Google) Realmente amo Starbucks (Original) I really love Starbucks
Janette Zingg . 2020-01-19
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(Traducido por Google) El mejor barista de Starbucks Basel es Aline (Original) Der beste Barista von Starbucks Basel ist Aline
Rene Benjamin Schweizer . 2020-01-11
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(Traducido por Google) Un Starbucks como todos los demás. Café promedio a precios astronómicos. Desafortunadamente, no se encontraron enchufes para los clientes. (Original) Ein Starbucks wie alle anderen. Durchschnittlicher Kaffee zu astronomischen Preisen. Leider keine Steckdosen für Kunden gefunden.
Perica Grasarevic . 2020-01-11
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(Traducido por Google) Genial para una bebida caliente en el clima frío! (Original) Great for a hot drink on the cold weather!
Victor Antonio Reis . 2020-01-08
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(Traducido por Google) Un respiro cálido en un domingo frío. Bebidas bien hechas y comida estándar: es uno de los mejores Starbucks. Las escaleras conducen a más asientos. (Original) Warm respite on a cold Sunday. Well made drinks and standard food - it’s one of the better Starbucks. Stairs lead to more seats
Ling W. . 2019-12-29
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(Traducido por Google) Todo fue muy bueno pero muy confuso para las personas que no van todos los días. (Original) Alles sehr gut aber sehr unübersichtlich für Leute die nicht jeden Tag hingehen.
bob russo . 2019-12-29
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(Traducido por Google) Café impresionante! (Original) Le café génial !
Brigitte Kohlmann . 2019-12-21
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(Traducido por Google) Mi amiga encontró un cabello en su bebida que era realmente insalubre y desagradable. Desafortunadamente mi orden también fue incorrecta, lo que me decepcionó mucho. El personal no lo encontró grosero, pero estaba extremadamente ocupado y ruidoso. (Original) Meine Freundin fand ein Haar in ihrem Getränk was wirklich unhygienisch und ekelhaft war .Meine Bestellung war leider auch falsch,was mich sehr enttäuschte . Das Personal fand nicht unhöflich dagegen war es extrem voll und laut !!
Karin Steffen . 2019-12-18
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(Traducido por Google) Servicio muy amable El café estaba buenísimo. (Original) Sehr freundliche Bedienung. Der Kaffee hat uns prima geschmeckt.
Torsten Schubert . 2019-12-15
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(Traducido por Google) Mediocre (Original) Mittelmässig
Thomas Popovic . 2019-12-06
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(Traducido por Google) Bueno, puedes disfrutar del café bastante bien (Original) Gut man kann ganz gut Kaffee genießen
Egbert Hoffmann . 2019-10-21
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(Traducido por Google) Un buen capuchino, una bonita terraza y un equipo muy sonriente. (Original) Un bon cappuccino une terrasse sympathique et une équipe très souriante
Stephanie Guilbert . 2019-10-14
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(Traducido por Google) Estuvo bien (Original) War gut
Ralf Herrmann . 2019-10-14
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(Traducido por Google) ¡Amo "Caffee Latte Venti"! (Original) Ich liebe "Caffee Latte Venti"!
Renato Salvi . 2019-10-12
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(Traducido por Google) Es nuestro Starbucks favorito (Original) Ist unser Lieblings Starbucks
Brigitte Morina . 2019-10-11
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(Traducido por Google) Todo decente. Los precios de los productos son normales. El personal es amigable y profesional. Bravo pueblo. (Original) Ganz anständig. Produktpreise sind normal. Das Personal ist freundlich und professionell. Bravo Leute.
Milena Mitrović . 2019-10-09
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(Traducido por Google) Muy buen café siempre está ahí (Original) Richtig guter Kaffe bin immer wieder gerne da
Mischa H . 2019-10-03
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(Traducido por Google) No recomendado Incómodo y demasiado ruidoso por dentro. (Original) Nicht zu empfehlen. Ungemütlich und viel zu laut im innern.
Roland Wagner . 2019-09-21
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(Traducido por Google) Maravilloso café y pasteles. Lástima que los precios sean tan altos. (Original) Wunderbarer Kaffee und Gebäck. Schade, dass die Preise so hoch sind.
Chantal Oettli . 2019-09-06
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(Traducido por Google) Mala operación. (Original) Schlechte Bedienung.
Leon Jeger . 2019-09-05
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(Traducido por Google) Un lugar realmente agradable para tomar un café y matar el tiempo, o incluso trabajar. El único inconveniente es que los baristas necesitan años para bajar y limpiar algunas de las mesas que todavía tenían tazas, y a veces simplemente pasan y las ignoran. En general, es un lugar muy agradable. (Original) A really nice place to grab a coffee and kill some time, or even work. The only downside is that the baristas need ages to get downstairs and clean some of the tables that still had cups on them, and sometimes they just pass & ignore them. Overall a really nice place.
pig . 2019-08-28
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Bueno, solo quería comprar dos panecillos Blueberry para llevar. Los tenían pero tengo que escribir esto para sacarlo de mi pecho: son la mitad del tamaño de lo que generalmente obtienes por más de 8 dólares. Personalmente, creo que esto es una estafa total y prefiero comprarlos en una panadería de ahora en adelante. Para una compañía operadora mundial como Starbucks, esto simplemente no está bien. Tuve esas magdalenas en el Reino Unido, en los Estados Unidos (en todo el lugar) y Alemania, Emiratos Árabes Unidos, etc. Solo en Suiza me da un derrame cerebral por la sensación de ser estafado.
Pascal B . 2019-08-25
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