bp in Kloten

Rip-off! Avoid this gas station. If you stay here for longer than 20 minutes even though you've filled up and bought something in the shop, the fine is unbelievable

If you charge money to use the toilet, it should be kept reasonably clean!!!! I'm not very picky, but it looked very, very bad, as the free toilets at motorway service stations in the Balkans are a luxury, and that early in the morning. 👎

After filling up, I parked in front of the cafeteria, consumed various things, drank my coffee, without a warning, I got a fine of 80Fr because I exceeded the "20 minutes" maximum time? I think it's a shame that you aren't pointed out!

I WOULD HIGHLY RECOMMEND THIS GAS STATION BUT ONLY TO THE WORST PERSON BECAUSE THERE'S A COMFORTABLE CAFE TO DRINK, TALK TO AN OLD COLLEAGUE, TIME GOES BY AND YOU GET A FINE FOR PARKING TOO LONG OF A WHOPPING 80 FR. THIS PLANET ONLY EXISTS IN ZURICH. SAD HOW PEOPLE HAVE BECOME SO HUNGRY FOR MONEY. NEVER AGAIN.

Bad by all standards. Especially the food

Unfriendly stressful sellers...

This is very good and the prices are very, very reasonable

True, it's the same for me. Be really careful, because a coffee costs you 80Fr which you have to pay. 20 minutes is totally wrong plus in the toilet you pay 1 Fr. to go to the toilet, where the entrance to the toilet is already there vomits, then you go to school, are you ready, 20 minutes have passed? Oh well. Then you get another 80 francs more at home for receiving extremely disgusting service and other things

True, the same thing happened to me Be really careful because a coffee will cost you 80 fr more With a fine of 80 fr you have to pay 20 minutes is totally wrong

Stay away from this gas station. You go shopping and eat something in the car, then you get a fine of a whopping Fr. 80 for parking too long. They didn't allow anyone to talk to them, despite having proof of their purchase receipt. Ugh... and what a cheek, something like that doesn't work!!! It definitely couldn't be more customer-unfriendly and unprofessional. Never again... I will warn everyone around me about this BP so that everyone is spared this usury fine.

Long-time customer, like many others, I was fined 80.- because I shared a drink with a good colleague there in broad daylight during the week. The reason was that the 20 minutes were exceeded; According to the letter, I had committed a crime, I was an illegal parker and my crime was outrageous, even though we were in the corner of the bar as customers. (No other customers far and wide, 1 taxi was there and one at the gas pump) Of course I asked Beppo for detailed information and also the BP branch management. I was told they would clarify this with Beppo, Beppo said they had received nothing. The language chosen by Beppo's customer service isn't the best either Now this will be the most expensive drink and therefore my last drink with you if I don't get my money back. Added: I contacted customer service or whatever from BP and have been ignored for a few days!

As several customers have already written, I was also caught by the rip-off with the parking time of 20 minutes. Customers who take a break at this gas station and consume breakfast and coffee there will be rewarded with a fine of 80 Fr... Never again BP!! It's better to drive half an hour further and take a break far away from this gas station

I was a long-time customer of your gas station at Flughafenstrasse 79 in Zurich Airport. In the past, I have regularly used your services, be it refueling my vehicle, using the car wash or even enjoying a short break with a coffee. Now I should pay CHF 100.00 because I exceeded the time limit by 20 minutes during a cigarette, coffee and roll break? Instead of investing money in cameras, you should clean the gas station instead. Dirtiest location ever. Good bye for ever. It's pathetic if you show zero goodwill and send long-standing customers somewhere else because of 100.00 CHF. Soon to be closed due to wealth!

I parked in the customer parking lot and bought coffee and something to eat in the shop. I drank this coffee straight away in the shop and accidentally exceeded the maximum parking time of 20 minutes by a few minutes. Two weeks later the fine of 80Fr.- came My objection and request for goodwill was rejected. I think it's very weak of BP to treat customers like this. It was the last time for me at this gas station and the BP Group in general.

I received 80 CHF for DISGUSTING THE PARKING PROHIBITION AND GUYS THEY TOOK A PHOTO OF MY CAR WHEN I WAS IN THE TOILET AND WHEN RETURNING FROM THE TOILET I BOUGHT COFFEE AND 2 SUMMITS. SINCE I AM A SMOKER I COULD NOT SIT IN THE CAR, EAT, DRINK OR SMOK…. SHAME ON YOU! I WILL NEVER STOP IT WITH YOU IN THE FUTURE! JUST WONDERING IF THIS IS THE ONLY WAY YOU MAKE MONEY! 🤮

Beware of rip-offs!!! I bought something in the shop and consumed it in front of the shop. Afterwards I got an 80.00 fine. I think it's too high 80. I'm surprised what you get from it. Only in the parking lot is it written that you can park for 20 minutes. But it doesn't say anywhere that you can get buses after 20 minutes. There are cameras on the shop window that then take photos as evidence. A question for the staff, why do you have tables and chairs in the shop if you can't even consume anything???? Will never shop with you again

Absolutely incompetent, very arrogant employee. Doesn't know his products, condescending, poor German! Thanks, I'll drink my coffee at the airport

Slimmest gas station in the whole of Zurich!!!!incompetent employees, unfriendly and dirty 🤮

Beware of fraud I was in the BP shop consuming something and then in the toilet where two people were in front of me and then I drove away again. 3 days later I received a fine of CHF 80 by post from the start-up company Beppo for exceeding the parking time of 20 minutes. On Saturday of the same week I was in the shop and asked the store manager to discuss the case. The shop employee told me why I didn't use the airport toilet but their toilet facility, which wasn't dirty and the customers don't have to consume anything (She doesn't understand how she earns her payday) Beautiful photos were also taken on site where both shop employees are hiding behind the counter from the eyes of the customers. The case will be handed over to my legal protection and, if necessary, made public.

Sorry BP, this is the most disgusting shop ever. Everything is dirty, employees prepare frozen rolls with their bare hands, in between working the cash register, collecting money and then rolls again....quickly wiping the counter with a cloth.. I'm at a loss for words. Too few and obviously lost employees. ...Oh yes, not to forget the electric cars and taxi vans that constantly occupy the gas pumps and block the passage...and no one cares...

Always overcrowded with these Uber-Fritzes, and taxis and other alien creatures who hang around and drink a coffee for 2 hours and everything is blocked, when can't even get gas or buy bread.

This gas station has very dedicated and friendly employees

I don't think it's correct. So many customers, busy place. Only one person working. Everything dirty. This does not represent Switzerland. A bad image for anyone arriving at zurich international airport. There is definitely a problem with the leadership at this BP gas station

Unfortunately, BP does not need to hire more staff. No shopping possible at 4:12 a.m. because so many customers have to wait. A person in sales. Just sad. High prices but no staff.

Actually super friendly and helpful staff but unfortunately AVEC has taken over which is not good in my opinion but that's just my opinion

Good gas station, everything is fine, except that the whole place is blocked by arrogant taxis. They have their parking spaces. I hope BP notices the situation and bans you from parking

Didn't fill up there but needed help in the form of a telephone around 1pm today. My (German) cell phone had no network and I urgently needed a connection to my son at Zurich Airport. A very helpful and friendly gas station employee immediately handed me her cell phone and I was able to reach my son. Many thanks again to this great young woman!

Danger !! They are obviously trying to sell expired paninis hot sandwiches. Fraud against customers... Also dirty and miserable overall... Things were much better here in the past... No longer recommended today

Make refueling easy You can pay by telling the household the number you used to fill your tank with. I like postpaid

What happened here? Since Jens left, everything has gotten worse. I won't come here anymore!

That was once a good gas station, unfortunately today it's a disaster, the product range is small, the employees are rude and dissatisfied, the hygiene is bad and it's always full of Uber drivers!

If this was the last gas station on the planet, I'd rather walk!

In the morning three taxis block the parking spaces inside, the three men from Eritrea block a table without eating.

Asking customers to pay 1.00 for a dirty toilet is a disgrace. And who still has coins with them today? The enclosure and the machine certainly cost tens of thousands of francs, which customers now have to pay off. Update: Cleanliness is not the main issue! The dystopian prison lock and the extra fees are the problem! Gas station guests should of course be able to use the toilet free of charge! However, more money was invested in the isolation system, the ticket machine and the barrier than in the service for the customers!

Miserable service. Traffic and the situation is catastrophic. It's surrounded by Uber drivers

It's very crowded, with taxis and Uber... after filling up I had to turn around... there was a taxi parked in front of me or forgotten at the gas pump... gas station employees are not Securitas... store manager is to blame

Very practical that there is a gas station in the immediate vicinity of the airport.

Very friendly staff, great car wash

Great car wash and shop, friendly staff.

Popular evening/night meeting place because it's open 24 hours a day. Employee 1A. Lots of good products in the gas station shop.

Admittedly, this is the hangout for limo drivers 24/24 and yes parking is difficult because of that. Nevertheless, the staff is super friendly, the location is excellent, the bistro has good sandwiches, the shop sells fruit and while you have to pay 1 CHF to use the bathroom, which is ok most of the time, you get a voucher and off you go with a 1 CHF banana! They have started to chase limo drivers away and fines have been issued to some cars today, be aware power parkers!

The shock of Mr. Zaugg, the tenant of this gas station, is still in my bones and I feel obliged to comment on his rude and racist behavior here. Every man/woman has the right to use a parking space, the toilet and to shop in the shop for 15 minutes. I couldn't miss the conversation with Mr. Zaugg and a young, dark-skinned taxi driver. He addressed him as first name and scared him away like a stray dog. He kindly chased me away with you. I asked Mr. Zaugg who gave him the right to address this working gentleman like that. He just said cheekily: THERE has no right to stand here, and he should go back to Africa and drive a taxi there... and anyway... DRIVING A TAXI IS NOT A PROFESSIONAL!!! I think that this, probably bitter, older gentleman earns a large part of his income from taxis and limousines! I am ashamed of such an arrogant and extremely rude attitude from this man and think he is in the wrong place in such a service industry! However, I agree with Mr. Zaugg that drivers who receive orders via a ride-hailing app stand there for too long and this can be a nuisance for the gas station. There are plenty of other places for Uber/Vertt or other drivers to wait for an order. This would be respectful of British Petrol and all petrol station users😉

The owner of BP Airport is very aggressive and cheeky towards the customers. He cheekily sends everyone away from the area, including those who want to wash their cars, without asking what is being done. He attacked me and tried to argue and swore for no reason, even though I just wanted to wash my car at the machine. I wanted to report this because I don't think it's decent or fair. Ultimately, it is an open gas station for everyone. Best regards

A good gas station with excellent service

Where I refueled before returning my rental car to Zurich Airport. Depending on the type of car, check whether the gas tank is on the right or left before entering, distinguish between diesel and gasoline, and refuel as much as you want at the gas pump. You can pay by going to the convenience store next door and telling the number of the gas pump where you parked your car.

Dirty unfriendly, they don't use food gloves, Schmutzig, Abfall liegt herum und Tische dreckig

The gas station was almost completely occupied by the limousine service at the gas pumps...I almost couldn't find a place to fill up...but there is no refueling...it's better to drink coffee and not use the free parking spaces!! Block the gas pumps for this...incredibly inconsiderate behavior towards BP

I really liked the service, the sandwiches were fresh and tasty, the girl was friendly and offered to warm up the sandwiches, we liked everything very much, I recommend visiting if you have a night transfer and nothing works at the airport, this is a great alternative!

super friendly...thanks for the help from the taxi driver at 10.30 pm thank you and the car people who organized a starter cable for me thank you very friendly thank you

The employees are nice and very committed. Most customers are unfriendly and rude but the employees are always professional. Continue Sooooo!!!!!!😊😊😊

Yesterday I was there between 1/2 and this one bistro employee who was very unfriendly, she couldn't serve customers and sent all the customers who came to her to the other employee who had to serve a lot of customers.

No more! The employee Beatrice is so friendly. No greeting, no request, nothing at all. The look on her face is like she's being forced to work here. I have never felt so unwelcome. I asked a simple question and she answered so rudely and rudely. So never again in this unclean, unfriendly shop. The shop should be closed.

I really feel sorry for the employees, constant arguments among each other. I've heard several times that the hygiene leaves a lot to be desired.

24 hours shopping right at the airport

Open 24 hours and are no longer able to bake on the weekend 🤔 At 2:30 a.m. no more croissants or fresh rolls. A few old and dried-up remains, on the shelf.

Very badly treated as a customer....

I couldn't even finish my coffee as a single person, protected from the rain, under the gas station canopy, and I was turned away! As a regular consumer, I really think this is the pinnacle. I don't need this kind of behavior. I will avoid this gas station in the future!!!

Unfriendly cashier! Only one cash register open during lunch time. Cashier lets customers who have bought warm sandwiches go first at the checkout. Very annoying and unfair to the other customers who were waiting in line.

Always quick despite the crowds

Great service and friendly staff, large selection 👍

The place to stop and fill up before you return the rental car to the airport, plus a good size convenient store with reasonable coffee and basic necessities

I ordered Börek with cheese (to take away) But received Börek with meat. I noticed it at home when I wanted to eat...

A very busy gas station. Parking spaces are usually overcrowded. Large store, unfortunately a somewhat small selection. Depending on the time of day, bistro items may or may not be fresher. Large and good car wash as well as some places to vacuum your car.

Good shop, open 24 hours. Gasoline prices are very high. Staff mostly friendly.

also refuel, wash, eat panini! 🤣

Excellent store at the gas station, you can have a quick and tasty snack, its own baked goods. The staff is friendly and welcoming. Pit stop not only for cars but also for travelers.

The staff is very unpleasant, I will not refuel at this gas station again, the customers who are not Swiss treat them with a lack of education.

Ha hat en sandwiche bi eui buy ka cash register: (Tamilischi woman) catastrophe 1 no sign what the sandwiches are called 2 she takes the wrong one and warms it up, ha her because gseit ha nod de wave sorry with arrogance she takes it open and ruffles him in bucket. Bim don't pay, thank you, don't speak really German and don't have any respect. 2 customers after me say their hello, why is she so stressed? She answers the call and says goodbye. So the staff where nöd mall understands correctly and knows what he is selling gitz that no da i de sweat lönd the lüt prefer to clean and give the places a lüt where you are very good at speaking German and really enjoy doing the job and nöd liet If you just break money, then you'll just lose your customer, ah and beautiful bi, you'd never buy bread, you'll serve the cash register, clean your hands if you're tired and then immediately make bread ready. God knows what kind of bacteria no ah, your hands are really nasty. In any case, I'll pass it on like that Well, it's forbidden.

A little more expensive but a large selection

Excellent gasoline prices and services. Clean and full range of products for cars & motorbike & Food and beverages. An excellent auto clean machine and vaccum car machine.

Bad service. Workforce overwhelmed. Coffee over 15 minutes will give you a fine of 50 Fr as a thank you.

Gasoline prices 5-7% more expensive than in the city. It is therefore worth filling up rental cars outside and only buying the last sip of petrol here... Not least because of the waiting times at the petrol pumps and the cash registers. Otherwise quite practical, even if you have to do a 5-minute victory lap after refueling to get to the rental car drop-off point.

After the night shift at 4am, a fresh and delicious sandwich for breakfast. Only available here near the airport. Great shop! 24h/7

Danger, to be avoided at all costs. An embittered and corrupt retired security guard chases you away even before your 15 minutes are up and despite the fact that you are changing your baby's diapers... but without having first tried to extract 20 francs from you so as not to denounce you. And it’s in Switzerland! Flee this place!

Bought a chocolate croissant at 7:30 a.m., expecting it to be fresh. Unfortunately it was from yesterday and pretty dried out. The same applies to the Buttelbrezel. When asked about this, the waitress seemed pretty uninterested.

Gasoline is expensive because the airport is nearby.

Normal gas station, popular due to its location near the airport

Afraid to walk into the store. Strange characters are always standing at the door.

Easy access after the airport! With a small store, a place to wash your car and also get gas

Gas station with adjacent car wash and small bistro. Always crowded.

The worst gas station in Switzerland. You park to go have something to drink and take a break, and suddenly a pseudo security agent tells you to hurry up because you have to free up the parking spaces. LAMENTABLE.😠

bad service at car cleaner. rude tone and unprofessional.

Only open 24 hours in airport. Typically Swiss people want to finish work early.

Great place to clean your car. The small market could be a bit better assorted, not enough for your Sunday emergencies.

Very good service. Centrally located. Plenty of parking space. Friendly staff

Gas station and shop as usual from BP, staff at this location relatively friendly. The car wash is brand new, now extremely expensive (~30 francs for car washing), but the cleanliness is not excessive, the whole car is covered with water stains afterwards, the hairdryer now blows from a distance of over 50cm, with the corresponding result. I have a subscription card and was a regular customer. But I'm very disappointed with the car wash now.

Friendly service, quick sales processing

Great place to wash your car, reasonable price

Super crowded gas station right next to the airport parking. Every rental car fills their tanks here so prepare for a queue.

Hardworking staff Even the boss pitches in Open 24 hours great

Very convenient for filling Gasoline for rented-car before returning. You can directly turn arround and drive to Airport. Only Problem is that you can reach it only on the way OUT of the Airport, so first you drive IN then OUT and then (with Gasoline) back IN to the Airport.