Manor Lausanne in Lausanne

Lots of choice, GREAT STORE But the prices are quite high. Retiring is not easy. THANK YOU...

I put a star because I was shocked at the checkout a gentleman with long hair he had his horrible nails extremely long and very dirty at the month of things when you touch the food at the checkout even the bottle we cut the nails it's is the first thing.

Magnificent presentation of items, beautiful store, beautiful products, but expensive

It's good but the lady didn't give me back the total, she clearly owes me 2 francs

To visit. Good stuff at great prices

as a Frenchman I wandered around everywhere, very good place, I went to the fourth floor and the cashiers were very friendly, I recommend

Men's department. You sell sweaters for 150chf which pill at the first wash. No gesture, no introduction to an exchange. No respect for the customer.

An unwelcoming and overly cluttered Manor store. I'm used to Manor being great but not at all here. However, the employees are great and very helpful. We can find better!!!

RADO radius. I took my RADO watch to change the battery and my watch never came back

Manor Restaurant very bad! Except the Crepe Man who is really very nice and makes very good crepes.

The one in Geneva is much better

The entire bakery section needs to be reviewed. All and piled up crushes the croissants are too much dough the snail too big but too dry no almond croissant cream inside you just smell the almond paste. Chocolate bread to create.

20 minute newspaper of 8.2.2024: we read in particular: ....This was followed by numerous exchanges of emails with Manor customer service, who initially declared that they could not do anything: “Your order left our store packaged correctly. As you have redirected your package to a collection depot, we have no influence on what happens with your package at the depot. Therefore, we cannot refund you.” SAD !!!!

Photos by machine, easy and good quality

Great choice in the heart of the city

Large store on several floors should be avoided on Saturdays as it is crowded. In the perfume department we find a very professional and friendly young man, and overall the salespeople in this store are very kind.

Very beautiful the store is very welcoming sellers excellent manager the restaurant is very good friendly understandable excellent

We found what we needed there and the staff was great

Shopping center ranges from food to clothing shoes electronics entertainment decor bedding as well as a self-service restaurant and beauty salon Luxury store with linked prices... But you can still get good deals there.

Many thanks to Marina for the customer service and help. She is GREAT

The products are there, full of choice and nothing to say about the establishment. On the other hand, at the sales level, very nonchalant people who serve people without smiling. Asking for advice seems like a source of inconvenience. Very disappointed!!

I was very satisfied with my stay at Manor Lausanne, where I found everything I needed. The store offers a wide assortment of products in different areas: fashion, beauty, home, leisure, multimedia, etc. The items are of good quality, trendy and at reasonable prices. The staff is welcoming, competent and available. I appreciated the services offered, such as click and collect, return of online purchases, or free wifi. I also took advantage of the Manora restaurant on the top floor, which has wonderful city views and delicious food. I highly recommend Manor boutique Lausanne to anyone looking to shop in a pleasant, modern setting. Thank you Manor for this great experience!

Not really happy with the sale products

Manor sells wonderbox boxes, but Manor declines all responsibility with regard to wonderbox. There is no possibility of refund or exchange with Manor and wonderbox. If you like people don't give those Manor gift cards or wonderboxes. The person who receives this gift will have to worry about spending it or getting it refunded. It’s not a gift, it’s a burden that you give to people. Wonderbox in 2024 should already no longer exist. I would have liked to speak to the manager to ask her if she buys these gift cards or wonderboxes when she wants to go on weekends or do her shopping at Manor? Probably not because it’s stupid. Unfortunately she went into hiding. I'm going to reimburse this gift to the person who gave it to me and I'm going to offer this wonderbox to Manor clodo... I'm the one who's going to do after-sales service for Manor, because we're hitting rock bottom with them. I can't do better at this point.

Immense. Great actions after Christmas... Top, very friendly staff

Manor is a nice shop. However today I was about to pay and my phone rang. I wanted to answer it to say I was paying, that's all. The lady at the till shouted at me and waved her arms angrily and said she could not do two things at once. I had no intention of being on my phone while paying and she was rude rimpolite

The perfect Yves Saint Laurent department with the best saleswoman Safia!!

A multi-storey shopping center with a wide range of goods and services. I particularly enjoy coming to work on my computer on the restaurant floor; there are a few electrical outlets that are particularly useful in this regard.

Unlike our duopoly, a very good supermarket with a fishmonger, a cheese shop and a butcher's shop. Competent, trained, smiling and helpful staff; real butchers and real fishmongers. Really different from the service at the Coop or Migros. At the wine library, a real sommelier who has worked in several starred establishments. A good part of the vegetables come from local market gardeners and a very wide choice of cheeses. All this with largely competitive prices. Of course, we will never be at the level of the butcher's shop, the luxury grocery store or the neighborhood cellar, which are preferred, but unfortunately they are disappearing one after the other.....

Good advice, many products! Sale of suitcases: very friendly and competent staff!

Very poor service at The Watch Group, salespeople not friendly at all, not even a hello, and more than 1 hour to change a watch for a better one. Really not recommend

Complete store for your everyday needs

Terrible customer service... Long minutes before someone on the line transfers the call to someone who hangs up on you! The pattern has been repeated several times, impossible to get someone to help you... In short, lousy after-sales service

Expensive but very diverse product

Very nice experience in the toy department! Young saleswoman Hallak and Nady made my day thanks to their good humor and their sympathy, unlike the coop or at globus which have incompetent and bitter salespeople.

Very disapointed! I wanted to buy Zag jewelry. The saleswoman clearly told me that she didn't have time to take care of me, and the other salespeople are not friendly. Ladies, smiles are free and kindness, thank you 🙏

I ordered 3 bottles of wine on the site for a gift, total 155 CHF, upon receipt at the store, a poor box, price of a gift box 8 CHF without transport bag, I gave up the bag it was also chargeable. I would give up any course in the future the service is no longer.

Beautiful store, very well stocked, lots of choice, easy to get around and everything you want, including food to take away or eat on site. A lot of work has been carried out which gives real added value, much more upscale in the width of choice. 👌

Thanks to Samira in the Sephora section for her quality advice! Having been disappointed in the past with Benefit Cosmetics products, today I am won over!

Great store, many brands are present and a good diversity of products are presented. Customer service is fast, efficient and people are smiling.

It is a perfect place for shopping of any kind.

It's not my habit to post this kind of comment but I'm really disappointed with the service. I went to the jewelry store this week to buy a Pandora product and I had the impression of disturbing the saleswoman who answered me coldly, (look in the window, everything is there) after having insisted she has everything even checked his stock but the smile remained in the drawer. Too bad I went to another store and bought my product.

Big crush on advisor Safia from Yves Saint-Laurent. I was hesitant while purchasing a perfume and she was of great help to me with her professionalism, her mastery of the products, her very warm welcome and her patience! So I came out with two perfumes and I am very satisfied, Thank you Safia! 😊

Just for quality clothes it's really worth it especially with the 30% manors card on Thursday and Friday

Shopping center and fast food place with good value for money.

Lots of choice, in this establishment you will find everything you want. On the other hand, big problem with beauty products with a “manager” as I was able to understand, with black hair, an attitude towards this very nonchalant lady. Bad experience, she speaks very badly to her colleagues as well. I was in front of the hair products and she stood in front of me without embarrassment, because she was more important than anyone. Too bad for the image of Manor to have employees without values ​​in addition to being responsible.

Quite large store over 6 floors. Lots of choice and not easy to navigate the lower floors because there are 2 "-1" floors. Otherwise nothing to complain about. The prices on the other hand are generally above average.

I wanted to buy a necklace that I had seen on the website. On site I was told that they do not have the item in store but that it can only be obtained by ordering on their website. ok.... I then decide to place my order. I receive a confirmation email and I realize (2 days later) that my order is leaving Germany!!! I was able to track my package for 2 weeks before finally receiving it... the joke. Seriously, stop offering items that must cover half the globe.... the waiting time announced was not good and the product was of very poor quality. What do I do now ? I'm sending him back to Germany?! pffff disappointed

Sometimes good sometimes hellish

Too many floors :-D Otherwise the entire Manor range available.

A huge supermarket between metro stops in the center of Lausanne. As many as 7 floors of pleasure

Excessive zeal for a 20 francs discount, men's fashion service to be reviewed, sorry but after thirty years of loyalty I am changing my path to other brands and at customer service they tell you to send an email to management, as if that changes a few things...

Essential store in the heart of Lausanne. Vast choice of products and brands. The layout is a bit chaotic but has improved with the redevelopment of the ground floor.

To review customer service. It's difficult to ask a question or seek help without being belittled by the salespeople in this store and even disrespected, this isn't the first time this has happened, I decided to post a comment anyway. so that this type of behavior and situation does not happen again in the future. Please take the opinions into account.

Large choice in almost all areas and friendly, even friendly staff. Recommended for shopping

Super market: friendly staff. Fresh products and quality pastries. A real killer squash cake.

Mamor Lausanne knows Manor in all its happiness 💋

Excellent business, super, super cute

A department store on several floors like Printemps, Galeries Lafayette or El Corte Ingles in Spain. Very large selection of luxury clothing, perfumes, jewelry, leather goods and also a food section right next door.

really big place, a lot of things to see and buy 🤩

A lot of varieties under the same roof when you are short of time!

It use to be better local produce.

This Manor is somewhat the weirdest I've been in Switzerland. There are many floors and half floors, it's difficult to know where to enter or exit, but I guess it's part of its charm. They managed to squeeze as much stuff in this place then other more standard Manors. I added one more star, because of the nice Manor restaurant at the top.

Very often there is a very unpleasant smell in the store. It comes from the lower floor, where the grocery market is. The smell of spoiled food.

What a pleasure in this store, I always find what I want and more!! On the food side, I want everything to be beautifully presented and very good price!! I adore!!

Helpful staff, was on the 6th floor, found kitchen appliances. Thank you

Very good advice and service in the Manor perfume department!

beautiful store with no surprises like most MANOR stores, very interesting quality products during sales

Many brands, I went there to change the strap of my Swatch. Ordered 10 days ago, after-sales service ok, price 25.- frs. And completely free!

The bazaar has more sellers than customers. we need to review the welcome and the smile

Super good, great choice, very busy but you can always find a place at the restaurant. Quite expensive. To my great regret the terraces are smoking. In addition, I find it difficult to tolerate the intense smell of perfumes in the store. I don't know how salespeople manage to put up with this all day. Finally, there are not enough sales staff.

Saleswoman in the home department not pleasant, after-sales service lousy. Defective product and false information given to me. I regret shopping at this place.

Large variety of shops, but avoid on Saturdays, because too many people and staff a little unpleasant, but understanding

Manor food has a good sourcing of french products, unlike coop/Migros

Excellent point of sale, you find everything.

Manor Football Always satisfied. Quality products.

Beautiful and expensive. But you can always find something with a big discount!

Very poorly polite Sephora saleswoman...

Very rude Chanel saleswoman, I was looking at the lipsticks with my sister and the saleswoman said hello to us, we said the same thing to her, and she said hello again and got annoyed. She asks us if we need help and my sister says “no thanks I’m just looking” and she “attacks” us by saying “you can just say “no, thanks” instead of saying that!!! » always getting angry. We left straight away

Crowded but lovely, it has everything you need.

Lausanne shopping center with several stores and maintains the typical Swiss architecture and atmosphere, very beautiful!

Large, well-stocked store. Pleasant and well-equipped restaurant.

Well received and the staff are very friendly and helpful

Best man shops parfum can deliver to the hotel

It has everything, breads, fruits, cold cuts. very good

Manor food offers regional products that are not available elsewhere.

In this store, I was advised to order the product I was looking for on Manor Marketplace: the saleswoman even made the order for me and assured me a delivery time of 5 days because the product came from Geneva. After 6 days, I still hadn't received anything and when I looked at where my order was, I was very surprised to see that my product arrived from China! So deadline not met. The product arrived too late! I must have called at least 7 times and sent at least 6-7 emails! To this day (2.5 months later), I am still waiting for the return costs to be reimbursed…. NEVER ORDER FROM MANOR MARJETOLACE!!!!

very good . Reasonable prices. His merchandise is beautiful and classy

Very good service for bread orders at Manor Food. And they are beautifully presented and very, very good. A real treat.

Nice place ,shopping all around

Nice multi level store. Even has a restaurant on the top with nice views and fair price.

Men's clothing, perfect service, I found what I was looking for with the Hugo brand

Great spot, a lot of choice and the place looks really good.

The ladies' toilets in the children's section are ALWAYS and for years in a lamentable state.. no hooks to hang your bag. the old, half-broken doors do not close properly, dirty walls, disinfectant containers often empty.. broken tiles . Frankly strange for a department store like Manor which makes billions of turnover per year, not wanting to renovate this dilapidated corner for ages.

I really like the Manor supermarket, you can find excellent food there and quite a few Italian specialties.

Quality products and wide choice of wines. Great choice of fish and meats too.

Friendly staff. Convenient location.

Your ability to answer phones is just bad. I called you 5 times, each time you ended up hanging up on me, pretending to give me good service... I still went to talk to the salespeople on the shelves and luckily they were great in their handling. which they informed me about even if they did not have the product in question (a 14w neon).

Overpriced and overrated as usual

The pasta served at the “Italian” stand is one of the filthiest “dishes” I have tasted in my life. To flee!!!