Die besten Restaurants in Bern

I stayed in this hotel in November. You booked the room and you are happy to visit Switzerland. You arrive at the hotel. You find out it is only open 2-6pm. You come back at 4pm. Hotel still closed. You call the hotel. The Russian guy answers. He is angry. He doesn’t speak english nor German. Not because he can’t, but because he doesn’t want to speak at all. He tells you he will be there in 10 minutes. You wait for 30 minutes. Your first day is already ruined. Hh He comes mad. He is thinking to himself-Why did he show up? He was hopping you pay the money online and miss the flight or something and not show up at all. He doesn’t want you there. You already realize dealing with him will be extremely difficult. You oblige with all the hefty fees he imposes on you. He imposes fees on the infant although he sleeps in the same bed as you. You just want this nightmare to end. You go the small dirty room with the tiny bathroom. You find spiders. It’s okay, it is nature’s fault not his. Wi-Fi not working. It is his fault. You call him after you settle in at 6pm. The Russian is furious. He walks to your room and starts yelling. It’s a problem with your phone he says. You ask other residents, they have the same issue. All the residents phones are the issue. You find out that he is operating the whole hotel using one router and many Wi-Fi extenders. You sleep at the 30-year old mattress. It is hot now. There is no air conditioning. You want to open the windows but you don’t want big spiders to come in. You ask for a fan. The Russian declares war on you. He wants you out today, he will not refund you for the remaining nights. You are scared he will come in at night and murder you. You check out the next morning because you value your life. The Russian is happy now. He is smiling. He tells you to have a nice day after you hand him the keys. I tracked down other residents of this hotel. They all had similar experience. You will do too dear reviews reader. Yes you!! The Russian will probably try to reply to this review saying I never stayed there. Beware!

To be honest, it tastes really bad

View is spectacular, very beautiful place. Personal was friendly and helpful, they were busy but find the time to answear all the questions. Food was good too, prices are normal like everywhere else in Switzerland.

It's a shame about the beautiful location. Extremely slow service at the kiosk-like bar. Coffee schnapps are practically inedible and everything is extremely overpriced, even by Grindelwald standards. And to top it off, you can't turn off the terribly loud music system in front of this fantastic panorama, which clicks every 10 seconds and is therefore in non-stop "on-off" mode. So the alleged “cabin magic” only causes thoughts of escape!

Katastrophe, Kein Geschmack zu wenig Sauce obwohl ich viel verlangt habe. Fleisch trocken Tomaten zulange gelagert... und personal unfreundlich und nicht motiviert........ aussen schick innen pfui

Super great staff and fine food.

Extreme! Long waiting time for customer “advice”. Chaotic and unhelpful!

No, this is not a space picture of Uranus. This is the "food" we ate and the brown sauce again :( These were supposed to be Mexican beans with meat, but as a Mexican I just had a culture shock, I looked at the meat, he looked back, I even tried to chat but he didn't even answer me. This food should be illegal, it has more cetamine and salt in it than the cocaine from Mexico (I believe the name Mexican beans comes from there) As a Christian, I said that I will convert to Islam and fast during Ramadan so that I cannot eat this food.

Very bad attitude I don’t know why I’m impatient Ask about stamps and the only answer is yes I asked if I could see it, but I didn’t want to see it. I took it out and shook it twice and then put it away. I barely write negative review like this The clerk has patience at all Probably discriminate Asian I just want to see stamp before purchase So I can make sure it’s the correct value But the clerk just never let me see it And keep murmuring in her language🙄

Unpleasant staff, attempt to rip off the price and borderline normal food, to be avoided, if I could put 0 I would put it without hesitation

Wer ein Berghotel erwartet, der wird enttäuscht. Es ist eher eine Berghütte mit Zimmern. Eigentlich eines schönes Haus an bester Lage mit traumhaftem Panorama. Jedoch sehr ungepflegt. Tische stehen einfach herum. Kabel liegen auf dem Boden. Überall Getränkeharassen und Abräumstationen, die herumstehen. Einem Hotel unwürdig. Jedoch freundlicher Service. Das Essen war gut. 2er Zimmer ordentlich mit bequemer Bettwäsche. Frotté-Tuch für eine Person. Eine Seife wäre wohl nicht zu viel verlangt für diesen Preis. Die Hotelfinken waren eklig. Alles in allem lieb- und stillos. Sehr schade. Das ginge auch bei Corona viel besser.

外観は素敵な建物の中にあります。どこでも同じ味なので、安心感はありますが、物価のせいか、日本より少し高いです。

Coffee was fine. Staff friendly. Unfortunately, the coffee is extremely strong. You should do something here.