Room clean
People very nice
Quiet, although right next to the train station.
Fair prices.
Only one elevator is missing, otherwise it would be 5 out of 5 stars.
Beautiful hotel with a wide range of offerings. Very nice staff. The vegan offering in the Twist restaurant is varied and very fine. Sustainability is very important in this hotel, which we found excellent. The rooms are spacious and beautifully furnished. We'll definitely be back.
A cozy restaurant (small but nice) with a great view and courteous service. The barley soup we ate was delicious and the portion was generous. Thank you
We had a lovely dinner at the Restaurant, the food was very tasteful, Alessia ( Alisia) our waitress was very friendly, fun and charming. We got a tiny little table, that was the only negative thing- if you are tall tell them when you make the reservation. ☺️
Wow - this good atmosphere, the very friendly service, the very good food, the attractive pricing (CHF 4 for water per person & CHF 5 for dessert). Very exciting new type of hospitality. We'll definitely come back. Thank you very much for the unforgettable Easter experience!
We have stayed at the ZEGG Hotels in Samnaun on several occasions in the past and have now unfortunately discovered that the price/performance ratio at the Hotel Chalet Silvretta Hotel & Spa is no longer right. We're talking about a 4 star hotel here!
Our room was very noisy, so that from our bedroom in the Penthouse Suite next door you could tell whether the gentleman was using the toilet as a "urinal" or "normally" and whether he had washed his hands afterwards or not. Children's voices and dogs barking for hours could be heard every evening; Unfortunately, calls to reception didn't bring anything. The showers in the room worked when not all other guests were showering, otherwise you only have cold water. Small detail: The reception also didn't care about clothes hangers that had nails sticking out and piercing the clothes.
The kitchen itself has good quality products, what was cooked with it was nothing out of the ordinary, sometimes the description only partially matched what was brought or the food was cold. The service staff tried hard, but had no table assignment, so one asked something, the second asked the same thing again, the third brought something and in the end only half of what was ordered arrived. The whole thing was rounded off by tablecloths that had the same stains for a week, broken table chairs that scratched the parquet and spider webs that decorated the ceiling in the restaurant.
Conclusion: The service makes an effort, but they can't manage it, the receptionist (boss) neither makes an effort nor does she accommodate a few customer requests. Unfortunately, an absolute NO GO for a four-star hotel with such prices. We cannot and will no longer recommend the hotel, but rather warn against it!
The best place to experience relaxation and enjoyment after a hike. Delicious cheese and sausage specialties in an open-air seating area surrounded by tall trees. The best recommendation for the summer season.