Av. de Rumine 13, 1005 Lausanne, Switzerland, Vaud
Excellent cuisine prepared by a chef from the best Swiss gastronomic houses, with excellent value for money.
Very courteous and smiling service, even if sometimes a little slow.
The gentleman who was behind the bar didn't know how to say hello....we almost had the impression of disturbing him because he was chatting with his friends and even when we had to pay not even a thank you and not even a goodbye.... very antipathic
The team in the room is really very friendly and attentive.
We came for Easter, the lamb was good but without any real taste surprises.
The homemade dessert was simple but good and the starter (perfect eggs) was quite successful!
Nous sommes allés manger entre collègues à midi. Tous le monde a été servis plus au moins en même temps sauf moi. J'ai du attendre environ 15 minutes de plus ... J'avais commandé 1 steak à point et il était saigant-bleu.. Concernant l'addition, cela m'a fait CHF 22.70 j'ai donné CHF 23.00 et je voulais pas forcément donner 1 pourboire. Bref, déçu...
Stunning location, delicious food and wonderful staff. From our first visit, everyone could not have been nicer or more accommodating.
**Edit** I have since stayed at the hotel and wow were we impressed. The rooms are gorgeous and the evening menu is superb. I made lots of special requests as we were a large group from young children to their grandparents as well as allergies. All catered for and the wine was amazing. It was a genuinely wonderful experience and we are planning a repeat next year. To stay up the mountain is a true bucket list experience.
Having read some reviews, I cannot help but wonder if the problems they faced, were more to do with the patrons themselves than the staff here. Honestly, the team have been nothing short of excellent. We first visited last year before moving to Villars, and Hotel du Lac quickly became a firm favourite for our whole family.
The wine list is surprisingly good too!
Highly recommended.
Great customer service.. he helps us to customise our menu and resolve our questions. He was always attentive to our needs. Definitely we recommend this place. Tasty food 👌🏻
Christmas order not there on Christmas day. Great ! No dessert this year. The person accepted my order and it was on the 24th when I arrived to collect it that I was told they were no longer placing orders.
They could have at least sent my order elsewhere but no. Act as if nothing happened.
Unimaginably incompetent and unserious. Customer service is very disappointing.
Av. de Rhodanie 4, 1007 Lausanne, Switzerland, Vaud
We asked to lower the music, the bartender refused and ask us to move to the restaurant, the music was so load, like in a club. Beside we were the only clients in the bar. Ironic 😏😏😏