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2,0

Based on 1.432 opinions

2.0Cuisine1.5Price2.0Service
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Nº 484 in 988 in Lausanne

CUSTOMERS TALK ABOUT DISHES WITH.. cafe

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Macdo Cauldron ⭐️⭐️ Macdo Rue de bourg ⭐️⭐️⭐️⭐️ Macdo Saint Laurent ⭐️⭐️⭐️⭐️⭐️ Nothing to say.

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Mr S . 2024-03-30

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I ordered a cheeseburer, I found it a little big compared to a macaron. (You've shrunk everything, it's no longer worth going to you)

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Mais Yeah . 2024-02-27

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Spotlessly clean and very well organised. Very kind and patient staff. Excellent for children with a clean and in excellent condition indoor play area.

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Enrico Bozzo . 2024-02-26

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I bought a menu from a homeless man who sat down to eat it quietly. (Sunday at 10 p.m.). I had to negotiate with the manager so that the homeless man could stay to eat, because he was afraid that the customers would leave. There were 1 people in the McDonald's at the time. Shameful behavior.

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XV Chenille . 2024-02-18

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One of those who prepared the burgers, just the one closest to the bar and next to all the customers, assembled the burgers and took everything with his hand WITHOUT GLOVES! Imagine seeing him picking up a handful of lettuce, the meat, the onion, everything with his big hands... It made me sick.

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Antonio de la Puerta . 2024-02-08

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Very nice place in the city center, excellent service

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salvatore conigliaro . 2024-02-03

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Friendly staff, but now egg sandwiches in the morning

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Eva Schoenleitner . 2024-01-31

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I bought it 10 minutes ago, everything tasted bad, I will never buy anything there again.

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საქართველო თბილისი . 2023-12-29

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This is not the first they bring wrong items in my order, forgot things or food is cold. Hire a new manager

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Melody Gang Worldwide . 2023-12-27

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I only received 1 menu out of the two that I ordered. You can't do your job for 40 order balls!!!!!!!

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MEGA . 2023-12-24

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Had a disappointing experience at this McDonald's. Initially, they forgot part of our order, and the staff's unfriendly demeanor didn't help. To top it off, an unexpected surprise emerged from our fries – an unexpected guest! Not the kind of dining adventure I was hoping for.

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Petri S. Castañeda . 2023-12-08

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10/10 spot! Great location, lovely staff! Swiss McDonald’s is way better than Aussie Maccas fr fr

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Fergus Rafferty . 2023-12-07

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Your fries are so good, continue your work and put some elbow grease into the production of these salted potato strips 🥰

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Dylantruc . 2023-10-26

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A McDonald's, simple and effective

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Joël-Rabbin Somasundaram . 2023-10-05

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I ordered a Coca Cola, I received water.

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Robert Gerpe . 2023-09-30

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It's the worst McDonald's of my life, everything was cold, the coke is disgusting, the customers are too uncomfortable

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Feta Bardyhl . 2023-09-30

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Dealing with workers has become within this branch. It raises the pressure very badly

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Sarbast Hassan . 2023-09-29

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Fast service Crispy nuggets Cheeseburger made with love, hot as it should be

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Romy Cleenwerck . 2023-09-11

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Thank you very much to the employees! I was in a hurry and had a bus to catch and they did their best to get my order on time. I recommend !

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Maxence Dominjon . 2023-08-27

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There is a very big spider web.

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Edon Ismaili . 2023-08-25

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A little busy around 5-7 p.m. Good service and good food.

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Bryan Dijkhuizen . 2023-08-25

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Quite rare that I rate a McDonald's but I was so surprised by the extreme kindness of the waitress and her attention, as if she worked in a classic restaurant. Very pleasant !

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Mary Pop Dixie . 2023-07-27

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Frankly little space, funny customers, and worse organization of the service. Disappointing.

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Miche Grosso . 2023-07-22

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There's always something missing, either a fries or a sandwich... The restaurant is borderline clean... No really not great...

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Maddy_Bdx . 2023-07-21

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fast service, attentive and very friendly staff. Good atmosphere and very good meal.

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Yvette Gaillard . 2023-07-15

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I ordered 4 menus and 2 sandwiches and 2 fries were missing, the sauces were not even the one ordered, and I had 2 ice teas instead of 2 cokes, frankly with all the staff on site laughing among themselves, only one person prepared my order, and we had the impression that it was the only one working, more than 55 minutes of waiting while there were only 2 people in waiting in front of me.... I contacted 3 different staff members and the 3 did absolutely nothing when my order had disappeared from the order list... The 4th grade helped me because I had to make a scandal there. And when I got home half of the order was missing. To flee !!! I don't order at all.

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divakar rayappin . 2023-07-08

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Good sandwiches at lunch, no peanuts on the caramel sundae. 12 Swiss francs per menu is a bit expensive though.

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patrick sabatier . 2023-07-03

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The burger bun is too small than the big chunk of meat 🤷🏼‍♀️. Can you make the proper burgers 🍔 please?

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Dulani Rai . 2023-06-22

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We order on uber eat in this Mac Donald's, I take a cesar salad with 1 cesar sauce + 2 more to reserve I only receive 2 instead of 3... They always forget the croutons even though they should be delivered with the salad ! And what's more, I order tenders and I receive chiken wings... proof in the photo below. Of course I try to contact them 3 times, no response and their link to rate the restaurant is of course invalid! Shameful, just because they are known and know that they will always have customers, they allow themselves to neglect many things.

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Delpheene Valceschini . 2023-06-21

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Very unfriendly and waited over 30 minutes for the menu and also very unhygienic

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Anife Shaqiri . 2023-05-30

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Just ate a Sundae on the terrace

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Françoise Stauber . 2023-05-30

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Ordered 2 things takeaway. Came back with a bag and found out one item is missing. Very unhappy.

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Jan Hereit . 2023-05-13

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In the center of Lausanne, but it is always crowded

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fahad fks . 2023-05-12

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The worst Mcdonald's in Switzerland that I have been to, the more the years go by, the more the disaster... the staff is overwhelmed because the place is far too small for all the customers, everyone becomes unpleasant, the place is dirty since they don't have time to clean and the toilets are just so small and dirty... frankly the last time we set foot there yes.

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Angélique . 2023-04-24

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You can choose to add or remove some ingredients.

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Christian Marilli . 2023-03-30

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I don’t know if I should appreciate McDonald’s or not, but this branch has really nice terrace by the window and it always nice to watch outside and eat some french frise.

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Khashayar Javanmardi . 2023-03-23

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It's a shame that there are so few places available/free when I want to go there.

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Elias M. . 2023-03-10

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From time to time a good McDonald's, it's nice

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Christine Bellet . 2023-03-06

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Service is quite nice, but there options aren’t as big as other McDonald’s.

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Apple Tree Fruit . 2023-03-02

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Delicious American gastronomic specialties, I will come back with pleasure

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Nicolas Du Pasquier . 2023-02-14

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This place is extremely small and you have to wait at least 10 minutes to find a seat at meal times, space to move around is very limited, the toilets are very small, it's unprofessional to be such a small place despite such a central location, Mcdonalds should move to a bigger place.

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Zin Mem . 2023-02-14

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My wife and I got sick while eating the veggies, apparently around me it's the same in other McDonald's... Has the composition of veggies changed recently or not? My question is simple since the validation in the EU of putting insects in our dishes, has McDonalds integrated this into our dishes.. Please answer me sincerely

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H K . 2023-02-08

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As a foreigner, I will say that it is a very good establishment! The food is very fast and tasty! I liked everything.

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MD Nefon CP . 2023-01-26

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Very very friendly staff. The new system, you have to get used to it

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MARIE JOSE FACHADAS . 2023-01-25

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Failure to follow ordering instructions: I asked to remove the tomatoes from my burger because I am allergic. Good thing I checked because that hadn't been done. Very long wait to be served so the dish was cold on arrival and the drink hot because the ice cubes were missing.

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Mel . 2023-01-25

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Unpleasant person and she is the one who brings the meal to the table, all for the toilet code because of a child who has to go to the toilet and she responds in a rather vulgar way that the toilets are for customers ( when after going to the toilet we obviously ate) no respect and she is more angry than anything else

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Leonardo Gegner . 2023-01-21

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the tables are never clean, we had to eat in the dirt, the seats were filled with sauce and foods. We obviously asked the staff to clean up but they packed me up. not very professional

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Thalia Garcia . 2023-01-03

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Terrible service and location Especially young cashiers

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Fyks One . 2022-12-27

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It's always the same... the staff is nice but take away there are systematically errors!!! 4 missing saves… (4 out of 4!!!) asked for a gluten-free and cheese-free double cheese bacon… well there is cheese but no bacon… in fact you always have to check everything!!!

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Lea Longobardi . 2022-12-02

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Too bad, the fries were cold, and the nuggets lukewarm.

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Doris Fardel . 2022-11-29

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Very good, tasty food, good service, the atmosphere is just what you need

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чета Заплюйсвичко . 2022-11-27

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Disgusting tables yet there weren't many people.

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Nad. . 2022-11-25

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On the Internet its stats they are open unti 1 am. Came at 12 30. They are telling me they close. Stuff inside listening music like its a disco club.

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Zeljko Antic . 2022-11-22

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Lots of people inside and outside because it was a beautiful day.

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Sylvie Gabon . 2022-11-15

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the food doesn't actually taste like food, when my friends went in to get their food, someone who worked there came out and.. i think scolded me in french...? something about a number. i mean it makes sense that they spoke french and not english but there was no need to get so upset at me. we ate outside and the chairs and table were super wobbly.

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Ike . 2022-10-12

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They want to charge me the sauce for the chicken bites for a cup not for an extra...my medium fry has as many fries as my son's small one..

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Nabil Abassisse . 2022-09-13

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Band of boloss who forget all of your orders

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Jeremy Chuard . 2022-08-30

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In Saint-Laurent the customer is far from being king! We make a mistake when ordering and that’s too bad for us. What kindness!

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Nancy Medina . 2022-08-27

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Good morning, I am really overwhelmed by the attitude of certain employees who limit themselves to throwing the tray on the table and saying “here darling” “here is my darling”.. Even though we don’t know each other. In addition, we had ordered simple Mc Chicken, when receiving the order I saw on the box marked “spicy” above, so I told the lady that I did not understand since I had not ordered this.. She pretended not to hear me and left saying “hello my dear” to another customer.. 30 seconds later, she came back to me asking “what’s the problem there? » I explain to her, she asks me the same question 50 times and I'm not exaggerating! and she said to me “get up, come with your tray to the checkout” all this so that another of her colleagues simply told me that it was the box that changed and that inside it was a normal mc nugget .. My only mistake: Not having checked inside before asking my question.. Apart from that the food was hot and good nothing to complain about, but the attitude of the staff really leaves something to be desired! Sincerely

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Giada C . 2022-08-19

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This is Mak Duck and that says it all

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Кирилл Селимов . 2022-08-15

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Null service. Request coffee saying I need to go to the bathroom. Paid first. The lady on duty without an identification plate served the coffee before I arrived from the toilet. Letting the meme cool..amazing! Same request first... nothing done...

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Jorge Florindo . 2022-08-14

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Improved: the products are hot, the fries better than usual and the service is top notch!

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T . 2022-07-27

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McDonald's as expected you like it or you leave it 😉

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Jaime Cañabate Torruella . 2022-07-24

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Band of thieves!!!!! Almost 8 CHF per liter of water!!!! It is shameful !!!!

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franck jaccoillot . 2022-07-07

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Damaged bag please be careful very slow service and defective machine

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Ta bøskø . 2022-06-25

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Horrible reception for the disabled

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Lola Mordacci . 2022-06-23

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Poor and tasteless ice cream, normal sandwich but much smaller than average

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Nicola Tisi . 2022-06-21

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The Macdonald's is really too small and there are too many expectations you can't help but that's a shame otherwise the service is fast the employees are competent and the food is good.

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stymmh . 2022-06-08

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Delicious and excellent service

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M. ALJEDANI . 2022-05-21

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I paid at the automatic terminal and the receipt did not come out…. I practically had to fight to get my order back... never again from this McDonald's with poorly behaved employees.

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Alujas Enrique . 2022-05-20

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They don't want to give ice cubes because there aren't enough customers! Pardon ? Never again this Macdonald

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Omna Assefa . 2022-05-04

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Probably the most expensive McDonald's in the world, up to 5 times more expensive on some items than in Spain

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JA P-PG . 2022-04-20

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An unparalleled theft, some items are up to 5 times more expensive than in Spain

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José Antonio Pérez-Porro García (pepepoga) . 2022-04-17

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Having gone to eat in the shop on Monday 21st and took a menu that I take regularly, the seller made me pay 15.60 instead of 15 (price in other shops) telling me that prices vary from shop to shop…. This lie did not get through because those in Bessiere only told me that prices are increasing but equally in each shop and that this menu is 15 fr.. I do not understand this ingratitude have a good day

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Steph Bezgin . 2022-03-24

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Fast service and pleasant personal.

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Maribel Nowak . 2022-03-16

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The world, an only digital counter, a limited choice and yet which blows your mind with the difficulty of selecting, the stress of those waiting behind you and wanting to click for you... In short, an experience that I will not repeat without being obliged to do so.

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Pascal Kotté . 2022-03-13

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There were not many people this morning and it was quite quiet. I sat there for an hour and felt very relaxed.

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jichao liu . 2022-03-11

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I wrote mcdrive and it gives this result!!!!!!! Where is the car entrance??? My only mistake: Having believed that Google Maps sorted between McDrives and non-drives

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Kako Fonique . 2022-02-21

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I didn't like the fact that there were midges.

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Maïlys Collaud . 2022-02-20

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I don't know if all Mc Donald's in Switzerland are the same but fortunately for us, we are 100x better off in France. Very little choice on the menu and few seats. Basic recipes, only the nuggets were good. In addition, no sorting and obviously plastic is still fantastic because they can't do without straws. Only positive point: fast service and hot food.

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Anaïs A. . 2022-02-15

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the service is good but there is a parking problem. You have to park the car a little far away and walk.

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M47 . 2022-02-12

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Yes, wait for our order outside in the cold, the only McDonald's that does that, and what's more, the barely warm fries and the Big Mac, the bread soaked like the ducks, besides it ended up in the trash

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isabelle meyer . 2022-01-28

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The staff is very professional, the place is very clean👌

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Dagli Barbara . 2022-01-17

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The new promo bons were what make the visit worthy. Fries were kinda oily and the welcoming lady was super confused with her shores (COVID certificates/cleaning/etc).

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Daniel Mestre . 2022-01-08

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Unwelcoming staff, cold food and despite the cold he leaves the door wide open.

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Malika Hemissi . 2022-01-05

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They are very nice and strive to ensure customer satisfaction.

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Gökhan Turgut . 2022-01-04

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Mcdonalds not suitable for claustrophobics

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sliest mercury . 2022-01-03

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Despite the masks, I saw smiles, and it's not the same everywhere. The place is clean.

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Manuela Clerc . 2021-12-28

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Small restaurant a bit crowed at peak time. The staff is very friendly, and the food quality slightly above average compared to most other restaurants of the same brand.

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Jean Revertera . 2021-12-28

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The worst personal of MC do Romand

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Rafik Mederreg . 2021-12-18

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Very good McDonald's where we were warmly welcomed! Thank you 😉

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Sanae Moustaine . 2021-12-10

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Very long waiting times because Uber customers are served first

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Werner Kollbrunner . 2021-12-01

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Very good!! The price is a little high!!

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Victor Martinez Lopez . 2021-11-28

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French fries on the go. We got them and walked around cold Lausanne through the evening.

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Petra Drašković . 2021-11-22

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Ordered to go… expected to wait outside ! Make no sense

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Pierrick Berruyer . 2021-10-28

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Polite staff follows anti-Covid regulations

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Francesca Governo . 2021-10-27

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The chicken nuggets were great.

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Jean-Paul “J.” Brković . 2021-10-22

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Cold and the Big Mac sauce way too much mustard or I don't know what...but cold...🤮

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Valérie de Blaireville Monod . 2021-10-12

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A Big Mac is a Big Mac but they call it LE Big Mac

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Damien Corpataux . 2021-10-03

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It's really wrong I ordered and I waited 23 minutes it's really not normal, I saw the others who had ordered being served even though he had ordered well after me 😡😡😡😡😡😡😡😡 😡😡😡😡😡😡😡😡😡😡

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Keetoli Dessasa . 2021-09-26

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