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3,2

Based on 831 opinions

2.7Cuisine2.7Price3.7Service
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Nº 440 in 1391 in Basel

Nº 4 of 6 Fast-food in Basel

CUSTOMERS TALK ABOUT DISHES WITH.. pommes

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I'm very beautiful and perfect 🙏

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Elio Knutti . 2024-03-28

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Went super fast. Very clean shop. Top service. Mc Basel > Mc Zuri

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Lukas Gebhardt . 2024-03-28

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No Cola Zero or regular Cola although ordered, alternative ice tea or mineral water. The staff only spoke to them in English and could hardly speak any German. You won't see us anymore

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Ralf Schneider . 2024-03-16

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Best mc donalds manager me brown blonde hair latina

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Eri Liqi . 2024-03-04

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Really welcoming and warm staff. Food was served quickly and it was warm and fresh.

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Lucija Djakovic . 2024-03-01

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I really loved the staff and the place is cleaner than any Mcdonalds ive been in.

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Marija Blazevic . 2024-03-01

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Best mc food ser clean staff ser nice

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Arwin Karakaya . 2024-03-01

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Very good food. Staff very friendly

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Ömer Samet Dikici . 2024-03-01

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Very fast and good service, always fresh fries and the staff is very open and kind. I can definitely recommend it

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Nadège Mekhail . 2024-03-01

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Very good food and friendly staff

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I . 2024-03-01

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Friendly staff and good service

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Lana Fernandes . 2024-02-27

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Nice staff. Always laugh and positive

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yanko Raykov . 2024-02-23

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I came to Basel a year ago and since I came here I have eaten at all McDonald's restaurants in this city. Undoubtedly the best McDonald's restaurant in Basel. This place is really good, the staff is friendly and the service is very fast.

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Suat Milli . 2024-02-23

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Food is good and service is nice

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Dome . 2024-02-23

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Very clean, the food came quickly and the service was very nice.

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Nickl Ess (MD) . 2024-02-23

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Best service in the evening, again and again

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Roman Schubernel . 2024-02-17

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Food is like every other McDonald’s But I must admit Basel is a unique place with unique people, glad I was just visiting briefly.

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Austin Gawrych . 2024-02-10

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The workers talk too much and are too slow

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Robin Colak . 2024-02-07

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Women's toilet very dirty! Never found such dirty toilets anywhere

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E.M E.M . 2024-02-04

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Weird black spots on the bread are usually a shame for a reliable McDonald's

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meli moon . 2024-01-28

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An employee who speaks Spanish shouts all the time and talks uninterrupted I feel like I'm in a Latino bar, very disturbing

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Bekim Lekiqi . 2024-01-18

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Very nice and clean restaurant. You can order at a terminal and then pay with card or with cash at the checkout. The food is then brought to the seat very quickly by the employees. Taste really great. The toilet is protected by a PIN code, which can be found on the receipt that you receive after payment. Everything is very uncomplicated and hygienic. We will definitely eat something there very often 😋

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Jersey Devil . 2024-01-17

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Picture book McDonalds... I really have to say it was extremely good. No flabby meat but rather deluxe, the roll is super fine. And really supppper fine sauces and well dosed. The salad was fresh etc… by far the best I've had so far!

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Piere . 2024-01-10

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As a business traveler, I eat at McDonald's throughout Europe. But the burger bread has never tasted so rubbery and so old. What could be the reason? Very strange. After taking a few bites I had to leave out the bread altogether and only ate the meat, there was no other option. I ordered a double cheeseburger and chicken burger.

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Thomas Müller . 2024-01-06

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McDonald's with friendly staff. Small but nice!

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Gerold Schmid . 2023-12-04

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Thank you for amazing service 💖

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Nina Sahina . 2023-10-27

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I ate here twice and it was ok - but nothing more. Follow me on Google Maps 🌍

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Patrick Michel Roth . 2023-10-16

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Standard as any restaurant in their chain

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Деян Караджов . 2023-10-12

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I ordered a menu at the checkout with an additional charge for the beer. Only after paying was I informed that there was no beer. I explained the beer had an additional charge in the menu. This was rejected by the staff. So beer paid and coke received. Cola warm broth despite ice. I don't want to go to this store anymore

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Feli Martinez . 2023-09-29

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Ok not gonna lie I don’t enjoy fast food and McDonald’s would be a last pic for me but my friend and I were running late and we just decided to grab a quick bite. It was sooooo good haha the chicken nuggies tasted exactly like they did when I was a kid and the views were incredible lol I actually really really enjoyed my meal- with nuggies and fries you can’t go wrong. It was a pleasant meal and I was happy to have accepted eating fast food for once

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Alexandra Dayton . 2023-09-26

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Very impolite. My gift card didn't work, I asked her where do I have to contact her, she says, I don't know, I don't have time. Aha

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Fabio Armbruster . 2023-09-24

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Very satisfied. I didn't have much time as I only had a short transfer time at the train station. I walked to the Swiss McDonald's with my luggage because there are no gluten-free burgers in the German McDonald's. It's been years since I've been able to eat a burger. That's why I took my chance in Basel :) When I got there, everything happened very quickly. I was able to pay in euros (only cash notes are accepted) and got the change back in Swiss currency. The gluten-free burger felt like it was ready after just 20 to 30 seconds and I had enough time to take my next train without rushing. Very cool 👍

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Manasse Sonntag . 2023-09-02

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I came here to have a quick McMorning meal while waiting for the train, and it was delicious! The atmosphere was a bit scary because a customer who was presumed to be the truth came in and started cursing and yelling.

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sc s . 2023-08-16

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I have often observed that individual employees do not take hygiene very seriously. Cash is collected and then fries are filled. Burgers are served without gloves, with people scratching their noses in between (I have videos) Clothing: Often people work in the kitchen with the same jeans that they wear outside. I asked the staff once and someone called himself “manager” came. He wanted to make me feel stupid, it was only when I mentioned the videos that he started to listen up. Of course I can't give this away for data protection reasons. What really surprised me was that supplies (rolls) are delivered in a private car (Sundays) and without refrigeration. I won't go to this branch anymore!!

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Marcel S . 2023-07-25

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Good McDonald's at a good location!

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Piers da Camino Soligo . 2023-07-15

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Significantly smaller after the renovation. Pick up at the counter option no longer available

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Stöffu . 2023-07-12

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I just called and noticed that my credit was empty. Anyway, I live 15 hours away anyway 👍

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Fynn Lehnert . 2023-07-05

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4 stars just because of the food, wow chicken nuggets are awesome

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Evren Özdemir . 2023-06-30

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Drink a cold cola quickly after your knee! Splendid

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Regi On Tour . 2023-06-24

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It was good food and very nice people

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Healthy Food . 2023-06-21

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Food personalized, but it was not implemented.

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JTR- Rc . 2023-06-19

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Very clean, fast service and amazing staff

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Patrick Zbinden . 2023-06-18

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It's fine for a small meal, the junior boss is very nice

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Gildoboy . 2023-06-11

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Preferably 0 stars! The food was cold and we returned it, the reaction was absolutely unfriendly! The staff really doesn't want to do the job! Private conversations are in the foreground, the customers are far far far in the background!! Not competent! The staff should definitely be replaced!

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Jennifer Joswig . 2023-06-03

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All in all, the Mc is very good... we were able to enjoy the meal in peace. It wasn't crowded and not loud either... I had to deduct a star because a boss shouldn't reprimand his employees in front of the customers! and not the way the lady did it either. She should also help the colleague in the back instead of using her phone. This is on the side, so that superiors may be trained in how a boss should behave... on the subject of being a role model

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nicole staub . 2023-06-03

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The manager just yells and is as rude as anything. Even with a full house, she has nothing better to do than yell at the staff instead of helping out. After the food was served, I was muttered something in Turkish or something like that, that's not possible!!! The staff are actually nice and the food is as it should be, but the lady ruins what little ambience there is. It's better to continue on to Claraplatz - everyone is decent there, including the boss.

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Andreas Hürlimann . 2023-06-03

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Burgers much better presented than in France or Germany even if overpriced

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Flavien Martinot . 2023-05-31

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Royal Cheeseburger Bacon excellent - Hot and crispy fries in a very clean and welcoming place. You have restored the positive image of MAC DO... the one that I unfortunately lost in France.

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JOELLE WIMMER . 2023-05-16

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when I came back from vacation it doesn't matter, it's on the agenda, there will definitely be something going on

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Maciej Słodyczka . 2023-04-29

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The pinnacle of terrible food. I only go there when things have to be done quickly. However, there is one advantage: you prevent suicide with a knife and fork!

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Christophe Ecklin . 2023-04-12

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One of the best McDonald's locations I have been to. Fantastic old building well maintained, great seating places and very good service!

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Davyd Trunyov . 2023-04-10

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Very well run restaurant, staff always very friendly

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Tim Haimann . 2023-04-08

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Work very quickly and the food tastes very good! Nice employees

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Banana Swetty . 2023-03-28

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Today I am in restaurant the food was good the people too are nice. Tiptop

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MylifeinSwitzerland burri . 2023-03-28

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Hello, I had lunch today and they treated me very well. The manager was very nice and pretty. I hope we'll see you again soon.

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Cuprajager . 2023-03-28

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Despite the location at the train station, there were still enough seats available on Sunday afternoons. Our fairly large order was issued quickly, completely and correctly.

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Ina Meier . 2023-03-16

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I've ordered several times through UBER eats and every time half of it is missing. And if you call you don't even get any compensation! Never again

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Angela Pirelli . 2023-03-15

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Nice place on the beautiful square

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Maria Boerlin . 2023-03-07

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No clients and I wait 5 minutes because he didn't want to make my coffee. Just stand there and do nothing. Instead of Regular, Small made me coffee.

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Artem S . 2023-02-28

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Why do you always only give these useless little books with the Happy Meals that you order via delivery service, even though you explicitly choose toys and you also get toys on site? This mentality of always giving away the junk because nothing comes back via the delivery service is simply not OK and I hope that at least a change occurs after this bad review.

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Mike Friis . 2023-02-21

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If I could give 0 stars I would do it. My cola came without ice, my fries were ungodly cold and the staff was absolutely unfriendly. I will never eat here again… I will only go to Burger King…

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DJ ToniX . 2023-02-16

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Very nice people, the food is very tasty and I encourage everyone to come here

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Bilal Gashi . 2023-02-02

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McDonalds, so whatcha expect?! Service is usually fast and friendly, the Rest is as expected.

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Christoph Folberth . 2023-01-30

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It was OK, unfortunately the menu was wrong. Products we ordered were missing.

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Izsply . 2023-01-15

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Optimal location near the Badischer Bahnhof. Food was served hot at your place👍🏼.

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Thanattha Ranok . 2023-01-13

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Update 22: 2 guests there. Serve? Nope, it's better to have fun together. Worst service so far. Constant junk food quality. Served relatively quickly.

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Julien Duseyau . 2022-12-17

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Very expensive Two bottles of water 7.80 Fr

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Hoffmann Roger . 2022-12-17

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Very good food and super nice staff😊

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thurai yogarajah . 2022-12-06

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Very nice employees Good service

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Jeremy Frank . 2022-12-06

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Very good service and very nice dealings with customers

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Kaan Yasar . 2022-12-06

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Unfortunately, like all the others, this restaurant is not attractive.

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Hüseyin B . 2022-12-06

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The food tastes very tasty and the staff are so friendly 👍

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Lana Fernandes . 2022-12-05

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Unfortunately, the cleanliness in the guest area leaves something to be desired; tables and floors were dirty

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Delfin . 2022-11-29

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Ordered from uber eats and EVERY TIME they forget the straw!!! And my cheeseburger was without onions?? Leave the cucumber in but leave out the onions...🤦🏽🤦🏽

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Hakuna Matata . 2022-11-28

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Food is okay, there are usually places available in the evenings.

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Gian Klug . 2022-11-27

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I order from this McDonald's several times a week and my order always comes without any paper, which I think is bad. Things are going much better at Claraplatz and the employees are better oriented. A pity I won't be ordering anything from there in the future.

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Silvio Basel . 2022-11-25

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very good service And very nice employees I'm here right now and it's really great

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Timo Schnyder . 2022-11-21

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I was at 5.30 p.m. I bought food, it was fresh, tasty and quick and the workers were nice.

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Jeremy Moser . 2022-11-21

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Is very unhealthy. But it tastes pretty good. Well, you have to know

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Brolotv . 2022-11-18

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A pity! I was just there at 4:40 p.m. There was nothing going on. Apart from me, there were only two customers there who were visibly NOT stressed. The person at the checkout was very friendly and accommodating when suddenly the manager comes around the corner and forbids her from talking to the customer, in this case me. I would reconsider letting this person be a manager. 1. Don't shout in front of your customers that "talking for too long" is forbidden 2. Don't put down the employee in front of the customer. Fast service is only half the battle and a friendly exchange of words is just as much a part of the service! This supervisor probably didn't realize that!

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Olivia Rindlisbacher . 2022-11-16

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no gloves in your hands! I hope she washes her hands every now and then. So disgusting!!!!!!!!

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Nour Nour . 2022-11-15

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Something was forgotten with every take-away order. At this location, check your food before you leave!

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Florian Giraudel . 2022-11-15

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The upper floor has always been sealed off since the renovation. Extremely difficult.

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Mergim Maraj . 2022-11-13

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You never get your food if you pay for it yourself

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Leon Oberhauser . 2022-10-29

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This Macdo offers very fast services, I don't even have time to sit down when I already receive my order, hot. The staff is very smiling and very polite.

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Jean Furler . 2022-10-25

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We all had stomach problems the next day. Poor quality!

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Reinhard Strohbach . 2022-10-23

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Very nice & friendly staff. Always happy! 😄

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Pitu . 2022-10-18

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It's simply not worth the money and the waiting time is long even with few customers. I'm not going in there anymore

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Oromis . 2022-10-16

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Waited 30 minutes With 4 guests

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Blechkappe . 2022-10-13

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The true definition of fast food. 👏👌

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Bartok Simons . 2022-10-06

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Godlessly bad food!!! As soon as he had eaten, the big tasty wanted to go back out.!!! Diarrhea of ​​the finest kind...never again!!!!

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S Tuncero . 2022-09-30

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I still have a smile on my face, it was so nice to meet friendly and nice people. The variety of food and affordable

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Doris Kuhnert . 2022-09-29

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It's September 25th, 2022... I'm sitting at home with my fiancée this Sunday evening and after a long struggle as to whether there should be a pizza or McDonald's, we decide after some very disappointing MC's experiences to give the yellow M another chance give via Uber eats. One last time. Conclusion, I feel called upon to write a hymn of praise for the MC at the bathroom with slightly moistened eyes. Bhf. - the brother or sister who stood in the kitchen today has love in their heart. Love for burgers. You were incredible. The burgers were cooked to perfection with plenty of everything. Everything on point. Perfect from A to McDonald’s. Thanks. You revived Mc from 15 years ago. I kiss your heart and your hands Habibi / Habiba♥️

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Neil Kulu . 2022-09-25

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Unfriendly service is one of the most important points for me!

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GGboom00 4 . 2022-09-23

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It was good Very friendly staff that also deserves three stars. Unfortunately there is too much waste even if leftovers are used

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Guenter Dick . 2022-09-12

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Well expected and still disappointed

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Laurin Rothen . 2022-09-11

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Great service And everything was very clean I always like to come

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Natalia Soriano Lopez . 2022-09-02

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Like every other MC Donald, It is very interesting how much difference have between Mc Donalds in Switzerland and Mc Donalds in other countries. In Swiss the product quality is very high

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liridon iberhysaj . 2022-07-25

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This is a slow food restaurant and not fast food. I missed my bus and had to wait 20 minutes for it

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monki mary . 2022-06-21

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It was a long wait, every time something was missing from the order or was added incorrectly. The man in the shirt (I assume = manager) hardly speaks German, so communication is difficult this way. For over 15 years of living around the corner, I've seen a lot of things in this branch when you thought it couldn't get any worse, unfortunately I was wrong. From now on I will go to Burger King on Clara Platz.

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Sven-Marc Brun . 2022-06-05

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