Relais de la Côte, 1183 Bursins, Switzerland, Vaud
I took a spiced chicken wrap for a grand total of 6.90 CHF and was surprised how small it is! Literally it stays on your hand palm, like a little appetizer. I suppose it's meant to be a joke about how fat most people nowadays are. I showed it to my girlfriend and we had a good laugh (but no mistake: the price you pay is real)
Rue des Côtes-de-Montbenon 20, 1003 Lausanne, Switzerland, Vaud
Inside the restaurant, the atmosphere is warm and welcoming. The service is of high quality, accompanied by a diverse, original and exquisite cocktail menu. The dishes served are a real treat, especially the linguine with morels and truffle cream, which I highly recommend. A memorable dining experience.
4.2* Review bumped to 5 to compensate for the unjust bad reviews. The staff was super nice and while the rooms are maybe not 4* standard, everything was nice and clean. Good breakfast also for the price.
Update March 17, 2024:
After I found out the central contact address for complaints through this review and wrote again in writing, I received feedback from quality management. They apologized to me over the phone and confirmed in writing that they would strongly train the branch's employees. Additionally, I was refunded the amount of my entire order.
There is still no statement from the local branch management. I also find it unacceptable that not all contact addresses for complaints are published by the branch (but sometimes via Google Reviews).
Original:
On January 3, 2024, I bit on a pit (probably an apricot) in the penultimate piece of my Porcini Pizza (order no. 06-24-012-71).
This is absolutely unacceptable.
I took a photo and reported the incident on site and to an internal Dieci email address. I was promised a voucher, but I have no interest in ordering from Dieci again.
If Dieci were sorry and serious about apologizing, they would offer a refund and not a voucher.
They now make very good food again, somehow this business has its ups and downs. Changing tenants, now the boys and women are doing great there.
I would like to dig out the bread, super delicious!
Keep it up.
We were there as a group and had to wait a long time. The pizzas we had really weren't bad. The salad was rather average because of the ready-made sauces. Service was hardly ever noticeable.