Very well located in the walking area of Bienne. Don't expect to find a free parking lot around the building. We appreciated the terrace outdoor during June. Table service was quick. Staffs were nice and helpful. Food is like in any other Mcdonald's.
The hotel was very dirty and in need of renovation. The rooms are old, the duvet has dirty stains on it, no TV and no fridge. Very noisy even the room doors are not sealed. Curtains were also broken. One would expect more from the price. Great 5 star view on the lake, train station nearby. Not recommended, sorry
Unfortunately I didn't like the whole thing very much. After 1.5x soups for the total price of around 52.00 (and that was the cheapest soup) staying hungry afterwards is unfortunately not an option for me. On top of that, the service was slow. Unfortunately I cannot recommend this restaurant for hungry people.
At this location you would expect the restaurant to be a little nicer and, above all, more lovingly designed. The offering is poor, the whole location has the charm of a McDonald's from the 80s. A pity.
All of this would still work. But I definitely don't understand why the cigarette machine has to be in the best location in a restaurant that advertises itself as a family restaurant. I don't understand why there is even a need for a cigarette machine in a place like this with so many children.
Update March 17, 2024:
After I found out the central contact address for complaints through this review and wrote again in writing, I received feedback from quality management. They apologized to me over the phone and confirmed in writing that they would strongly train the branch's employees. Additionally, I was refunded the amount of my entire order.
There is still no statement from the local branch management. I also find it unacceptable that not all contact addresses for complaints are published by the branch (but sometimes via Google Reviews).
Original:
On January 3, 2024, I bit on a pit (probably an apricot) in the penultimate piece of my Porcini Pizza (order no. 06-24-012-71).
This is absolutely unacceptable.
I took a photo and reported the incident on site and to an internal Dieci email address. I was promised a voucher, but I have no interest in ordering from Dieci again.
If Dieci were sorry and serious about apologizing, they would offer a refund and not a voucher.
They now make very good food again, somehow this business has its ups and downs. Changing tenants, now the boys and women are doing great there.
I would like to dig out the bread, super delicious!
Keep it up.
Food was ordered via JustEat *the store has a 4.9 rating?!*. Delivery time was given as 7:37 p.m., after a call at 8:15 p.m., the food finally arrived at 8:25 p.m. The meat is pressed meat and has nothing to do with a chicken - but it is edible. The fries are greasy and hard, the salad in the Dürüm, on the other hand, is glassy and wobbly, as are the onions. The pizza and nuggets seem okay. 60 francs were paid for everything, which could have been saved.
Bratwurst from the warming drawer. Fries were good. We already knew the salad buffet from the self-service lunch service, chicken nuggets / chilli balls etc. were also included, this evening there were only leftovers of the salad, no more chicken nuggets or anything like that. Very small selection, price stays exactly the same!!! PICTURE for comparison! The menu salad was free with the bratwurst and fries, the salad peel (specified as a small plate????) costs 7.90!!!! Definitely too much for this selection!! So we won't be back, sorry...
Modern gas station also with Ultimate and Ultimate Diesel. Cool shop with fine coffee and some specialties that aren't available everywhere. I have always received very friendly service and don't understand the bad reviews. I can only recommend this gas station and stand behind it with my name.
Dance Night at the Bären......finally a cool evening again without a mask. Music, atmosphere...everything was just good. Thank you Yvonne and René and everyone else who had fun too.🙋☺️👍