A bit carelessly furnished. Service friendly. Coffee too hot and little taste. But the worst thing is that anyone sitting inside constantly hears the ventilation because of the fumuar and the whole restaurant smells of cigarette smoke because the dividing door to the fumuar is constantly opening and closing.
My large family & I were very satisfied with the food, unfortunately the “boss”/service was unfriendly, didn't feel like working and was rude to us more than once. She wasn't stressed because a guest was there and my family, a service employee was also there, she was still nice, unfortunately she took a break so the "boss", who has been working here for a long time, had to serve us and we noticed that she didn't like doing that. We are also half Asian, we know our culture and we are half Swiss. Swiss expectations are not met here; from our Asian culture that would be a no go! When we asked for a spoon, she even complained to us and said that she is not worthy to serve so she shouldn't work in the restaurant industry. Since my family also runs a hotel and restaurant, we know what is okay and what is not okay at all. You should really value your food and hire a better server. It's a shame about Suan Long. The meal was excellent. We'll never come back and we'll spread the word!
HORRIBLE SERVICE THE WOMAN WAS SOOOO DISRESPECTFUL AND ARROGANT I WILL NEVER EVER GO TO THIS DD Location EVER. Pls hire people that wanna work there its exhausting to order with staff like that.
kind of boring rent not going on 3 to 5 guests sometimes I'm the only guest kind of boring I meant just a few old men that's even more, going on in a waiting room at the train station
As a Zurich resident, I have known the Pepito Original for years, first in Niederdorf and now for a long time at Sächsilüteplatz.
I got another Pepito today and that was the last time...
Bread is pure mush, you have the feeling of biting into a soft block of flour or the bread is such mush that you don't even need teeth to eat it. In addition, the bread is still completely tasteless...It used to be crispy fresh baguette bread. 13 francs is a disgrace for this miserable quality
I placed an order through Uber Eats and the restaurant made a mistake and didn't deliver the order to the driver. After waiting for an hour for the rest. He called me and told me to wait at the door as they were delivering it and nothing was coming in, it had been another hour. Poorly organized liars cannot be trusted.