The food was good (a little spicy). The delivery time was underground. Originally it was said to be between 55 and 70 minutes. Then 90 minutes. After 110 minutes we called. Apparently they leave in 10 minutes (i.e. 20 minutes for us). 5 minutes later we got a call back: they didn't have part of the order. And you notice that after 2 (!) hours? Then they offered us an alternative that was much cheaper. Only when we pointed out that we had already paid were we offered a larger alternative (German is not their strength, English is more likely). The dessert was supposed to have 10 pieces, but only 8 were delivered. In the end we waited 2.5 hours! Never again. A pity
Particularly expensive, especially given its “school canteen” concept, the meals are tasteless, the service mediocre and the welcome is almost insulting.
Warten seit 2 Stunden auf unser Essen. Niemand erreichbar. Eine Zumutung!!
Update: wurde angerufen und man hat sich bei mir entschuldigt. War sehr freundlich und meinte, man solle direkt anrufen, nicht über eat.ch bestellen...
Im Shoppyland, Industriestrasse 10, 3321 Urtenen-Schönbühl, Switzerland, Bern
I'd rather not eat anything than spend another 1.- there, it's always the same with the employee here, she's never in the area and when she is then on her cell phone strong for a sales area that you can see all the time as a customer and as a customer If that weren't enough, the good Damw is also too good to serve you and is really cheeky, which I as a customer don't find at all okay and when you ask her about being a bit more friendly, she never answers against Brezelkönig in a really cheeky way
You should definitely avoid that. Changed names 100 times. Always the same unhygienic and unpleasant man who occasionally sleeps in the back room. I feel disgusted just imagining eating something there. Anyone who knows him will never be seen there again and that is a logical reaction to these circumstances.
We made reservations as a group and were directed to the upper floor. There was no one there except us and we were ignored by the waitress for 30 minutes. At some point we went looking and found someone in the back room who seemed completely unmotivated. This person said we had to order from her. There would be no menu, just 2 menus. She didn't even come to our table for this. I have never experienced something like that! We went back to it.
I didn't want to give even one star but got no choice. I am vegetarian and order for paneer when started eating I found peace of chicken in my dish.So I strongly recommend for vegetarian not to go to this place even if they are offering free food.They ruined my whole day.Very disappointed.Even staff is very rude and not sorry for their big mistake.Please,please don't go to this place when you visit Interlaken.
Chemin du Château 30, 2720 Tramelan, Switzerland, Bern
On the last day of the 2023 season, at 3:30 p.m. there is no more ice. For the last weekend, super hot too, shouldn't we buy a few extra cases of ice cream to finish in style? Which is better? Keep some leftover ice cream for next year or leave your customers dissatisfied and lose a lot of money??? Bad management, expensive cuisine, Burgers always rare (poorly grilled) poor welcome, as if they were upset to be there serving us.