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17 Stellungnahmen zu 2 Websites
Jedes Gericht war schön präsentiert und schmackhaft. Zusammen hatten wir eine Auswahl aus Fisch- und Fleisch Hauptgänge, auch diverse Suppen und Salate, alles tadellos. Auch die Schokolade Kreation zum Dessert war eine Kaloriensünde wert.Der Service ist freundlich und kompetent. Herausragend sind der Maitre d' aus Deutschland, der vielsprachige Livio aus Kanada, sowie Janine, die nette und effiziente Kellnerin aus dem Dorf nebenan.
680 Stellungnahmen zu 1 Websites
This week there were five of us eating as external guests. The placemats were badly wrinkled and the service was lousy. The employee was overwhelmed. It took a long time to order drinks. When ordering food, he had to ask several times, even though my husband and I had ordered salt-crusted fish in advance. The fish was not cut up properly and I had huge equipment that should have been visible. (This wasn't the first time we've eaten the fish at Ernitage) The employee simply left everyone's ordered fries at the free table next to them. We had to create it ourselves. We also had to wait a long time until the table was cleared. We then put it together ourselves. Some of it wasn't even cleared away. When pouring the wine, the employee poured it as if it were water and the whole table had red wine stains. He didn't apologize! It wasn't our first time in the Hermitage, but it would be our last for a long time. For a 5 star hotel we expect a different service. We are not demanding guests, but we have never had such lousy service! A pity.
41 Stellungnahmen zu 1 Websites
Until yesterday it would have had 5 stars everywhere. I go there regularly for a cup of coffee and ask for 1dl more milk. So far it hasn't been a problem, today they charged me 20 centimes more. I call that cutthroat. I go regularly and support the bakery and still get punished. I will never visit this bakery again and will publish this in the press. Above all, I will inform my customers about this bakery.
29 Stellungnahmen zu 2 Websites
Old World charm and hospitality meets creative fine dining...the service was excellent (by the mother-daughter proprietor team), the view on the terrace was beautiful, and the food! Top notch. With my boyfriend, shared the carrot/mango/coco/ginger cappuccino (starter) and the boletus ravioli and chicken with summer truffles...all were delicious...for dessert, we had baked chocolate ice with some fresh fruit/basil on the side (which was just ok...not my favorite dessert). We also had a good Portuguese red wine...overall, a wonderful place to enjoy a beautiful meal.
437 Stellungnahmen zu 1 Websites
A superb hotel in a very beautiful location and surroundings. The room is generously sized, excellent and, above all, of high quality and beautifully furnished with a sense of detail. The view from the balcony was beautiful. This hotel is also perfect for conferences. These rooms are also large and well-equipped. And the service from the hotel management and staff was consistently as good as you could imagine. The restaurant was simply excellent, both in terms of the quality of the food and the committed and friendly staff. It was a wonderful stay.
423 Stellungnahmen zu 2 Websites
We spent a few days, everything was perfect, room, SPA, catering and of course the staff very attentive to your needs
298 Stellungnahmen zu 2 Websites
Accès : 10/10 Facile d'accès avec un parking souterrain devant l'hôtel Accueil : 10/10 Nous avons été accueillis de manière très chaleureuse, check-in rapide même avec les mesures suite au covid-19. Équipement : 10/10 Chambre bien équipée avec tout ce qu'il faut Literie : 10/10 Lit très grand et vraiment confortable, literie de qualité Chambre : 10/10 La chambre est à l'image de l'hôtel, très réussie et assez spacieuse avec énormément de rangements. Personnel : 10/10 Tous les employés que nous avons pu croiser lors de notre séjour ont été au petit soin et très professionnels Equipements de l'hôtel : Pas d'avis Nous n'avons ni testé le spa ni aucun des restaurants de l'hôtel, cependant la nourriture commandée via le room service était délicieuse. Rapport qualité-prix : 10/10 Très bon rapport qualité prix