Basically good restaurant. The service was friendly and we were able to order in advance. Unfortunately the burger wasn't the best. A cooking level for the meat was not offered and the meat gave the impression of being from a supermarket. Maybe other dishes are better. I wouldn't come by again because of the burger.
What a gem of a place - we often like to drive the Berninapass, and somehow we always end up doing it in the height of a whiteout. This wonderful respite offers a warm and friendly snug to travellers weary from the snow outside.
Food is always lovely and there always seems to be someone interesting in there to talk with.
The Eiger restaurant in Wengen BE is well located right next to the train station. The food is good and the service is good too, I don't have anything major to complain about.
Wow! I love this place!The food is soon good and so are the drinks etc! The atmosphere is great!🤩🤩+It's child friendly and even got a window where you can look how the food is made!!!!!
What was supposed to be a short coffee break in the afternoon turned into a long test of patience.
The terrace is partly self-service and partly serviced.
We asked an employee where the service was because it wasn't clear to us at the beginning.
So we sat down at a served table. There were still empty dishes from the previous guests on several tables; we were there at 2:30 p.m. on a weekday in the low season. (March 14, 2024) So the terrace was not full.
Several waiters walked past us without paying any attention.
New guests you knew were greeted with a friendly handshake or hug, and orders were taken sporadically or not.
Our neighbor at the table also seemed to be waiting. After asking briefly, she confirmed that she had been waiting for her coffee for 15 minutes.
At some point our table neighbor was noticed and had to order her coffee again because it had been forgotten. It seemed to us as if this was the order of the day here.
A quick look at the reviews here confirmed our feeling that the service does not seem to be very efficient, attentive and guest-oriented.
We left the terrace and said goodbye to the employee (whom we initially asked about the service). She just looked at us in surprise, whereupon we said that we hadn't been served.
Her answer was not her responsibility, but the gentlemen's.
Our first visit here and unfortunately our last!
Hotel room - no review as not used
Food: over the top! As a starter I had Lenker salmon trout, with salad, toast and butter and an incredibly well-seasoned dressing, which was also a pleasure to look at on the plate. You are what you eat! I could have literally bathed in it! As a main course, perfectly fried Lenker beef ribeye, extremely seasoned, beautifully presented and simply heavenly good.
Service: personal, friendly and very attentive and humane.
Cell phone flight mode: I was informed about this before I arrived and I thought this house rule was brilliant! Compassion and understanding comes when you know why this rule exists. It's really enriching to take some time out and consciously talk to the other person at the table, the boss and everyone you meet in a restaurant and exchange ideas and get to know each other. We had very good and surprisingly profound conversations. This is how I like eating out.
All in all, an enriching, profound and enjoyable evening! Thank you Reto and team for your work!
Very nice stay for a ski holiday in advance, great view of the Waldhaus & nice balcony. Rich breakfast buffet, dinner option in the hotel itself. Comfortable wellness zone including ski room & opposite the bus stop to the valley station of the mountain railways. Free PP available
We organized an event for 17 people directly with the managing director. He responded to our special requests in a very professional and committed manner so that we could create our very own event. We had the whole upper floor to ourselves, which made us feel very comfortable. The service is very friendly, with so many people they sometimes forget something, but they have proven themselves to be linguistic geniuses :-) The appetizers were phenomenal and the portions are also very promising. Thank you very much for this experience!
The food was below average for the price. The lady who served us was also very unfriendly to us and also to the staff (I think it was the boss with short black hair). I'll never go back.